Conditional Response in a button based chatbot

Rasa Open Source
1

Hello,

I’m working on my first RASA project and I’ve got a small issue. I hope you can help me out.

I’m trying to make a button-based rasa chatbot, where users pick an option, and then the chatbot responds accordingly. The problem is, no matter what option I choose, I keep getting responses related to “sports.”

example 1: when choosing the Sports option (Screenshot-2023-11-24-182347 hosted at ImgBB — ImgBB)

example 2: when choosing movies option (Screenshot-2023-11-24-182237 hosted at ImgBB — ImgBB)

This is all the code needed.

stories.yml : stories.ym — Codefile

domain.yml: domain.yml — Codefile

nlu.yml: nlu.yml — Codefile

action.py: action.py — Codefile

I’m not sure where the issue is or how to fix it. Any help would be awesome.

Thank you in advance

2

Without knowing how you want the dialog to go, I can’t fully answer the question but I would start by removing the stories and using rules and a form. Read more about forms here. The form would prompt for the sport and subtopic slots.

I would also use conditional response variations instead of the action_provide_info.

version: '3.1'

rules:
  - rule: greet
    steps:
      - intent: greet
      - action: utter_greet

  - rule: Activate sports_form
    steps:
    - intent: choose_topic
    - action: sports_form
    - active_loop: sports_form

  - rule: Submit sports_form
    condition:
    - active_loop: sports_form
    steps:
    - action: sports_form
    - active_loop: null
    - slot_was_set:
      - requested_slot: null
    - action: action_provide_info

You could alternatively split that story up in to separate stories.

3

Thank you for your response, this is the dialog flow that i want to implement. I’m curious to understand why my approach may not be suitable for this particular case.

4
  • Long stories won’t scale and a single long story doesn’t work as you’ve discovered
    • When you create long stories, troubleshooting becomes more difficult and issues with conflicts in the stories are more likely
    • Stories increase training and inference times over rules
5

I have tried splitting the long story into smaller stories but it doesn’t solve the problem. Should i try using the rules and a form?