Hello Team. I’m trying to model the following interaction:
- A user wants to get recommendations. There are two possibilities here:
- The user just says something like “I want to get recommendations” without any additional information. For this case, I have an intent that gets triggered and based on this I collect the information via a form and then call a custom action.
- The user says “I want to get {X} recommendations”, where “X” is the only entity I need to process this.
How can I model such duality of things? Do I need to have different intents? One in where the entity is not present and the other one where it is?.
Let me know!.