I am trying to built a RASA chatbot that identifies the customer. The customer is asked to tell his name, birthday, customer ID and some other personal information. The chatbot is going to catch every information and returns a small summary at the end. That’s it!
- Is there some tutorial about this use case already
- How do I catch information’s like name and customer ID? Do I have to use slots?
- Do you have any general suggestions to approach this kind of use case?
Hope you can help me with that.
Thanks a lot