Calling two databases

Rasa Open Source
1

I want to fetch data from two different databases in the same bot. How can I do this? Do I have to create multiple custom actions for that? if yes, what is the procedure? Or can I create a different class and use method overriding. Is there any other solution to this?

2

You can create both regular Python methods and Action classes in your actions.py file. That being said, you can probably go for an approach like this:

# RASA Action Method
class SomeAction(Action):
    def name(self) -> Text:
        return "action_A"

    def run(self, dispatcher: CollectingDispatcher, tracker: Tracker, domain: Dict[Text, Any]) -> List[Dict[Text, Any]]:
        .
        .
        if someCondition:
            value = get_from_database(db1)
        else:
            value = get_from_database(db2)
        .
        . # do something with value
        return[]

# Regular Python method
def get_from_database(database):
    if database == 'db1':
            # Fetch from database 1, extract and return the result

    elif database == 'db2':
            # Fetch from database 2, extract and return the result