My bot seems to utter a specific template automatically at the beginning of each conversation. Could anyone help me out how to solve this?
Hey @shena which GUI you are using for your bot. It is caused due to the default calling of function whenever bot starts.
How can I solve this? I don’t seem to face this problem when I chat with by bot using rasa x. But when I chat with my bot using a web chat integration it seems to utter a template each time a new conversation begins.
Can you please specify what web chat integration are you using?
Then I think, it is because of this line of the config
initPayload: "/get_started". So when the component loads, it sends this intent to rasa, in respond to which rasa must be sending something.