Any extra settings needed for Custom Action on local Rasa X running on Windows 10

Version: 80519a2-CC

Dear team,

First of all thanks for the amazing product!

I am trying to run Rasa X locally on my Windows 10 machine. When we run Rasa X locally, do we need to do any special setting? In the master class video, it was told that an action folder with actions.py should be made on Rasa X server. But how we do handle this for Rasa X running locally.

My observation on my Windows 10: I had started spinning my action server first. Then I started Rasa x with verbose and debug enabled. Once Rasa X gui opens, and I start conversation with my bot. In the log I could see that my Custom action is triggered and results are also seen in log. But in the chat window results are not shown. Instead chat screen freezes. Only bot action names are printed. Any new user messages on chat window will disappear in sometime.

My versions are as below: rasa==1.9.5 rasa-sdk==1.9.0 rasa-x==0.27.4

Please let me know how could I see my custom action messages on the Chat window.

Hi @srinath1882,

can you please share your content of your endpoints.yml? The action server is running in the background when you run Rasa X, right?

Can you please share the logs of your action server and Rasa X?

Hi @Tobias_Wochinger

Thanks for the response. My endpoints.yml has only below lines uncommented.

action_endpoint: url: “http://localhost:5055/webhook

yes the Action server is running on the background before I started Rasa X. I am attaching the logs here.

If you see the Rasa X logs, the response from my action server is printed there. But the response wont be coming in the Rasa X chat window.

I suspect this as some issue with the Rasa X version 0.27.4 I could see below posts, where people have raised same concern as mine. Please confirm

@srinath1882 We are looking into it and trying to reproduce it. I’ll come back to you as soon as I have any updates.