After upgrading to rasa 1.6.1 , there is no user event in tracker store

Before Upgrading to rasa 1.6.1, Bot was working fine and Could easily track conversations using tracker store including Bot event as well as user event. but after upgrading it I’ve got only bot events. After checking my MongoDB, I’ve noticed that there is no user event in tracker.events
This is my previous tracker.event

“events”: [{ “event”: “action”, “timestamp”: { “$numberDouble”: “1575271818.08496” }, “name”: “action_listen”, “policy”: null, “confidence”: null }, { “event”: “user”, “timestamp”: { “$numberDouble”: “1575271818.1018062” }, “text”: “hello hello hello hello”, “parse_data”: { “intent”: { “name”: “confirm”, “confidence”: { “$numberDouble”: “0.9979092478752136” } }, “entities”: [], “intent_ranking”: [{ “name”: “confirm”, “confidence”: { “$numberDouble”: “0.9979092478752136” } }, { “name”: “interend”, “confidence”: { “$numberDouble”: “0.0012999603059142828” } }, { “name”: “location”, “confidence”: { “$numberDouble”: “0.00015546301438007504” } }, { “name”: “company+location”, “confidence”: { “$numberDouble”: “0.00007105224358383566” } }, { “name”: “deny+notice”, “confidence”: { “$numberDouble”: “0.00006746018334524706” } }, { “name”: “mecall”, “confidence”: { “$numberDouble”: “0.00006599967309739441” } }, { “name”: “fresher”, “confidence”: { “$numberDouble”: “0.00006246155680855736” } }, { “name”: “location+profile”, “confidence”: { “$numberDouble”: “0.000046552118874387816” } }, { “name”: “exact”, “confidence”: { “$numberDouble”: “0.0000426031656388659” } }, { “name”: “loud”, “confidence”: { “$numberDouble”: “0.00003777117308345623” } }], “text”: “hello hello hello hello” }, “input_channel”: “rest”, “message_id”: “35b2e41177764a2a9fb579ecc39a3411”, “metadata”: {} }, { “event”: “action”, “timestamp”: { “$numberDouble”: “1575271818.1205268” }, “name”: “action_greet”, “policy”: “policy_2_MemoizationPolicy”, “confidence”: { “$numberDouble”: “1” } }, { “event”: “bot”, “timestamp”: { “$numberDouble”: “1575271818.120536” }, “text”: “Hey, Hi this is Shreyasi from Best Seller Are you looking for job change”, “data”: { “elements”: null, “quick_replies”: null, “buttons”: null, “attachment”: null, “image”: null, “custom”: null }, “metadata”: {} }, { “event”: “action”, “timestamp”: { “$numberDouble”: “1575271818.1271656” }, “name”: “action_listen”, “policy”: “policy_2_MemoizationPolicy”, “confidence”: { “$numberDouble”: “1” } }, { “event”: “user”, “timestamp”: { “$numberDouble”: “1575271822.520854” }, “text”: “end”, “parse_data”: { “intent”: { “name”: “end”, “confidence”: { “$numberDouble”: “0.8817099928855896” } }, “entities”: [], “intent_ranking”: [{ “name”: “end”, “confidence”: { “$numberDouble”: “0.8817099928855896” } }, { “name”: “loud”, “confidence”: { “$numberDouble”: “0.031152624636888504” } }, { “name”: “old”, “confidence”: { “$numberDouble”: “0.013907857239246368” } }, { “name”: “salary”, “confidence”: { “$numberDouble”: “0.012696538120508194” } }, { “name”: “deny”, “confidence”: { “$numberDouble”: “0.00752605963498354” } }, { “name”: “mecall”, “confidence”: { “$numberDouble”: “0.007136444561183453” } }, { “name”: “later”, “confidence”: { “$numberDouble”: “0.006731598637998104” } }, { “name”: “affirm+mecall”, “confidence”: { “$numberDouble”: “0.0066775185987353325” } }, { “name”: “affirm+later”, “confidence”: { “$numberDouble”: “0.006298713386058807” } }, { “name”: “profile”, “confidence”: { “$numberDouble”: “0.0044775898568332195” } }], “text”: “end” }, “input_channel”: “rest”, “message_id”: “91d13a9e06e24fb282fef005b871f527”, “metadata”: {} }, { “event”: “action”, “timestamp”: { “$numberDouble”: “1575271822.545243” }, “name”: “action_End”, “policy”: “policy_2_MemoizationPolicy”, “confidence”: { “$numberDouble”: “1” } }, { “event”: “bot”, “timestamp”: { “$numberDouble”: “1575271822.5452514” }, “text”: “goodbye1”, “data”: { “elements”: null, “quick_replies”: null, “buttons”: null, “attachment”: null, “image”: null, “custom”: null }, “metadata”: {} }, { “event”: “pause”, “timestamp”: { “$numberDouble”: “1575271822.5452547” } }],


And this is my new tracker.event after upgradation

“events”: [{ “event”: “action”, “timestamp”: { “$numberDouble”: “1578548012.310744” }, “name”: “action_session_start”, “policy”: null, “confidence”: null }, { “event”: “session_started”, “timestamp”: { “$numberDouble”: “1578548012.310758” } }, { “event”: “action”, “timestamp”: { “$numberDouble”: “1578548012.3108017” }, “name”: “action_listen”, “policy”: null, “confidence”: null }, { “event”: “action”, “timestamp”: { “$numberDouble”: “1578548020.8676043” }, “name”: “action_greet”, “policy”: “policy_2_MemoizationPolicy”, “confidence”: { “$numberDouble”: “1” } }, { “event”: “bot”, “timestamp”: { “$numberDouble”: “1578548020.867673” }, “text”: “Hey, Hi this is Shreyasi from ;;Cue Learn Private Limited;; Are you looking for job change”, “data”: { “elements”: null, “quick_replies”: null, “buttons”: [{ “title”: “yes”, “payload”: “yes” }, { “title”: “no”, “payload”: “no” }], “attachment”: null, “image”: null, “custom”: null }, “metadata”: {} }, { “event”: “action”, “timestamp”: { “$numberDouble”: “1578548020.880398” }, “name”: “action_listen”, “policy”: “policy_2_MemoizationPolicy”, “confidence”: { “$numberDouble”: “1” } }, { “event”: “action”, “timestamp”: { “$numberDouble”: “1578548060.8430612” }, “name”: “action_inform”, “policy”: “policy_0_KerasPolicy”, “confidence”: { “$numberDouble”: “0.9636821150779724” } }, { “event”: “bot”, “timestamp”: { “$numberDouble”: “1578548060.8430715” }, “text”: “Alright, now the bot will collect desire information from you, is it fine”, “data”: { “elements”: null, “quick_replies”: null, “buttons”: null, “attachment”: null, “image”: null, “custom”: null }, “metadata”: {} }, { “event”: “action”, “timestamp”: { “$numberDouble”: “1578548060.8515174” }, “name”: “action_listen”, “policy”: “policy_0_KerasPolicy”, “confidence”: { “$numberDouble”: “0.9339508414268494” } }]

With all same configurations as well as same docker file. If you notice there is no user event in 2nd one.

Are you really sure you’re running Rasa 1.6.1? And if you have a conversation with the bot on 1.6.1, are user events then correctly stored?

Thanks for your reply @Tobias_Wochinger, yes I had upgraded my rasa to 1.6.1 and after upgrade, I found that in my tracker store “user events” were not there. after degrading it to 1.5.1 everything goes fine now.