Hi @shivam_soniii - assuming you are using Facebook Messenger as the client, there are a number of things that can go wrong rendering a Rasa chatbot in that client. This article covers some of the possible issues - https://markryan-69718.medium.com/tips-for-using-rasa-chatbots-with-facebook-messenger-ee631e67e30b - but keep in mind that there have been changes on the Rasa and Facebook sides since that article was written, so new issues may have been introduced in addition to what is described in the article.