Version Rasa - 2.8.15 Rasa-sdk - 2.8.3 Rasa-X - latest [2022-01-10 (1)]

Please provide more info: Does training work if you do rasa train? What’s your method of deployment?

@ChrisRahme yes it’s working with rasa train. I have deployed rasa-x to the AWS EKS Cluster via the Helm chart. I also connected this to git repository but training data was not visible in rasa-x. So I tried to upload it from local machine but I am not able to upload or train the model.

Okay, please check the logs of the rasa-worker pod after training using kubectl logs <pod_name>.

@ChrisRahme My training data is synced with git repository and it is successfully trained on local machine but training is getting failed in rasa-x. Logs of rasa-worker pod is empty. PS C:\WINDOWS\system32> kubectl --namespace rasahr logs rasa-x-1641746175-rasa-worker-6dcc468fd-f5kqm PS C:\WINDOWS\system32>

@ChrisRahme should I check logs of any other pods ? PS C:\WINDOWS\system32> kubectl --namespace rasahr get pods NAME READY STATUS RESTARTS AGE rasa-x-1641746175-app-7cc446595b-dwbfp 1/1 Running 0 17h rasa-x-1641746175-db-migration-service-0 1/1 Running 0 17h rasa-x-1641746175-duckling-67b647db54-wxn66 1/1 Running 0 17h rasa-x-1641746175-event-service-9844b68db-vvjv8 1/1 Running 0 17h rasa-x-1641746175-nginx-ccc677589-mrhhh 1/1 Running 0 17h rasa-x-1641746175-postgresql-0 1/1 Running 0 17h rasa-x-1641746175-rabbit-0 1/1 Running 0 17h rasa-x-1641746175-rasa-worker-6dcc468fd-f5kqm 1/1 Running 0 17h rasa-x-1641746175-rasa-x-5c85fbbd49-nwxvw 1/1 Running 0 17h rasa-x-1641746175-redis-master-0 1/1 Running 0 17h

@abhishekrathi please check your internet connection, if its speed is low then training can be failed or if it’s not stable then also. I have seen all the conversation between you and Chris and for me everything is seems fines as all your pods are running fine and you also strongly believe that everything as per the documentation. Good Luck!

Thanks for the quick response but I have tried with a different connection and the internet speed is also good. Everything went perfect till connection to git repository but at the end stuck at model training. Not able to find the issue :sleepy:

@abhishekrathi check your internet speed or are you using VM ?

Internet download speed is 109 mbps and upload speed is 36 mbps. Not using VM. I deployed rasa-x to the AWS with helm chart following the below process https://rasa.com/docs/rasa-x/installation-and-setup/install/aws-installation/requirements (AWS Requirements) https://rasa.com/docs/rasa-x/installation-and-setup/install/aws-installation/installation (AWS Installation) Installation (Helm Chart Installation) “Training failed” message appears immediately on click of train the model. Not even processing for 1 second. [2022-01-10 (2)]

List of services running on amazonaws PS C:\WINDOWS\system32> kubectl --namespace rasahr get service NAME TYPE CLUSTER-IP EXTERNAL-IP PORT(S) AGE rasa-x-1641746175-app ClusterIP 10.100.182.236 <none> 5055/TCP,80/TCP 21h rasa-x-1641746175-db-migration-service-headless ClusterIP None <none> 8000/TCP 21h rasa-x-1641746175-duckling ClusterIP 10.100.84.56 <none> 8000/TCP 21h rasa-x-1641746175-nginx LoadBalancer 10.100.15.95 a7a102abe80f24583b6247273bedc2a4-1408708577.ap-south-1.elb.amazonaws.com 8000:32128/TCP 21h rasa-x-1641746175-postgresql ClusterIP 10.100.231.180 <none> 5432/TCP 21h rasa-x-1641746175-postgresql-headless ClusterIP None <none> 5432/TCP 21h rasa-x-1641746175-rabbit ClusterIP 10.100.136.197 <none> 4369/TCP,5672/TCP,25672/TCP,15672/TCP 21h rasa-x-1641746175-rabbit-headless ClusterIP None <none> 4369/TCP,5672/TCP,25672/TCP,15672/TCP 21h rasa-x-1641746175-rasa-worker ClusterIP 10.100.113.220 <none> 5005/TCP 21h rasa-x-1641746175-rasa-x ClusterIP 10.100.235.253 <none> 5002/TCP 21h rasa-x-1641746175-redis-headless ClusterIP None <none> 6379/TCP 21h rasa-x-1641746175-redis-master ClusterIP 10.100.179.33 <none> 6379/TCP

Training and model upload failed in Rasa-X

[Deprecated] Rasa X Community Edition

holyone2two (Benjamin) January 12, 2022, 9:11am 14

This is possibly related to the issue I still have here

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Rasa X Not uploading model files [Deprecated] Rasa X Community Edition	20	1616	September 10, 2021
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Training and model upload failed in Rasa-X

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