Rasa X deployment issues on fresh VM

Rasa Open Source
1

I have tried deploying Rasa X according to the documentation (Installation Guide)

I’m at my fourth try and the installation gets stuck at “Deploying Rasa X…”

Error (including full traceback): Checking the kubernetes pods, it looks like there’s a CrashLoopBackOff error on rasa-nginx. Further checking of the rasa-event-service pod shows the following:

bitnami@debian:~$ kubectl logs rasa-event-service-6fc8c56697-6rjt7
Unable to get database revision heads.
DB revision(s) do not match migration scripts revision(s):
DB revision: None
Migration scripts revision: ['652500998f3e']
Database revision does not match migrations' latest, trying again in 4 seconds.
Unable to get database revision heads.
DB revision(s) do not match migration scripts revision(s):
DB revision: None
Migration scripts revision: ['652500998f3e']
Database revision does not match migrations' latest, trying again in 4 seconds.
Unable to get database revision heads.
DB revision(s) do not match migration scripts revision(s):

Command or request that led to error:

curl -s get-rasa-x.rasa.com | sudo bash

Content of configuration file (config.yml) (if relevant):

Content of domain file (domain.yml) (if relevant):

This is the first install of the software on this VM. The VM is on an ESx. I have triple checked and I meet all the hardware requirements. There were no previous installs on it. It’s a fresh VM.

Rasa X version (if used & relevant): Deploying according to docs - I suppose it’s latest version

Python version: 3.7.3

Operating system: Debian 10

2

Can I have some feedback on this? Thank you! I’ve also opened a github issue

3

up!!!

4

@georgebrianb Heya! Can I asked one thing, you only want to install Rasa-X using Kubernetes, or are you comfortable working with Rasa Open Source OR its the requirement of your client?

5

I’m comfortable using Rasa Open Source, but my client would like to have the testing interface, the intuitive UI that comes with Rasa X, it’s how I sold the solution. It was this or DialogFlow, and I’m leaning towards changing everything now to the latter as I cannot lose any more time with issues like these.

He’s given me time until the 15th of August, maybe I can get some help by then!

6

@georgebrianb Please share your email id and I will provide a best solution.

@georgebrianb Please follow what we had discussed meanwhile later in the day, I will share some threads with you for your record. We will together solve you issue :slight_smile:

7

Edit: done! Thank you!

9

@georgebrianb As Discussed

Step1: Please run the code of chatbot on your Ubuntu Machine (VM) which is developed whilst using Rasa Open Source.

Terminal1: rasa run actions
Terminal2: rasa run -m models --enable-api --cors "*" --debug

Step2: Now, as you mentioned, you have website which is running on server 24/7 on Wordpress, copy the bot front JS snippet code in plugin header and footer (body section)

<script>!(function () {
  let e = document.createElement("script"),
    t = document.head || document.getElementsByTagName("head")[0];
  (e.src =
    "https://cdn.jsdelivr.net/npm/rasa-webchat@1.0.1/lib/index.js"),
    // Replace 1.x.x with the version that you want
    (e.async = !0),
    (e.onload = () => {
      window.WebChat.default(
        {
          customData: { language: "en" },
          socketUrl: "https://localhost:5005",
          // add other props here
        },
        null
      );
    }),
    t.insertBefore(e, t.firstChild);
})();
</script>

Note: Version 1.0.1 for latest above 2,4.X as mention GitHub - botfront/rasa-webchat: A feature-rich chat widget for Rasa and Botfront

Step3: Using Ngrok

Create the ngrok account, download ngrok for Ubuntu, validate the token of ngrok whilst inside the ngrok folder only.

Termina 3:

Command1 for Mac: ngrok Xyz$ ./ngrok http 5005
Command2 for Window: c:.....ngrok> ngrok http 5005

You will able to see a free plan of ngrok with session status online

Copy Forwarding last link: https://4c9f4f0d97cd.ngrok.io

Note: Every time you stop and run the ngrok for 5005, it will change the link, so you need copy and paste to the location which I will suggest in next step

Step4 : Replace then SocketUrl : “https://4c9f4f0d97cd.ngrok.io”,

Step5: Always smile :slight_smile:

Good Luck! If you are not able to perform anything from the above steps; or if some typo error, sorry in advance. Hope this will solve your issue.

Note: This solution is only for Rasa Open Source. I will request please change the topic category to Rasa Open Source.

10

Thanks a lot @nik202 !!

11

@georgebrianb Are you able to run as we discussed or using these above steps?

12

@georgebrianb Is this problem solved, if yes please can I request to close this as a solution for other? Or you still having some issue?

13

@georgebrianb Please can you close this thread with the solution for others, and I hope you enjoying rasa now? Thanks.