Hi, is it possible to handle small talk in the middle of a story without a form? bot: Do you want coffee?(quick replies: yes, no) user: yes(or type “yes please”) bot: (replied with front end form to be filled by user) user: how are you today? (or other small talk intents) Expected response: responded based on the small talk intent Reality(for me): submit the form without any data(keep going into the flow) Keep wandering if this is possible just like dialogflow that can handle intent switching everytime. The NLU keep predicting the correct intent, but RASA Core does not do the same. Thanks

There’s a new policy for exactly this: MappingPolicy. You can map certain intents to certain utters, e.g. * how_are_you - utter_Im_fine You can map these two together by activating MappingPolicy in you policy ensemble and placing a trigger in your domain file. That should look like this: intents: - how_are_you: {triggers:utter_im_fine} This makes it so the bot answers that intent in any flow, and then returns to the flow uninterrupted. check it out on the rasa docs.

Handle Small talk in the middle of a flow

Rasa Open Source

yaput (Yanuar Putra) May 16, 2019, 12:48pm 2

same like this thread

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Handle Small talk in the middle of a flow

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