Wrong utterance/story predicted second time

Rasa Open Source
1

I have two slots is_registered(boolean) and user_state(categorical) based on it we have few greetings, specifically

  • greet

    • slot{“is_registered”:true}
    • slot{“user_state”:“default”}
    • utter_greet
    • utter_bot_offer_help

  • greet

    • slot{“is_registered”:true}
    • slot{“user_state”:“regular_user”}
    • utter_greet_regular

Unregistered user path

  • greet
    • slot{“is_registered”:false}
    • utter_greet
    • utter_greet_is_eligible

I have few test cases like the following

Greetings - Registered - Regular

  • greet: /greet
    • slot{“is_registered”:true}
    • slot{“user_state”:“regular_user”}
    • utter_greet_regular

Greetings - Registered - Regular - Greet Twice

  • greet: /greet
    • slot{“is_registered”:true}
    • slot{“user_state”:“regular_user”}
    • utter_greet_regular
  • greet: /greet
    • slot{“is_registered”:true}
    • slot{“user_state”:“regular_user”}
    • utter_greet_regular

Greetings - Registered - Regular - slot set

  • slot{“is_registered”:true}
  • slot{“user_state”:“regular_user”}
  • greet: /greet
    • slot{“is_registered”:true}
    • slot{“user_state”:“regular_user”}
    • utter_greet_regular

Greetings - Registered - Regular - slot set - Greet twice

  • slot{“is_registered”:true}
  • slot{“user_state”:“regular_user”}
  • greet: /greet
    • slot{“is_registered”:true}
    • slot{“user_state”:“regular_user”}
    • utter_greet_regular
  • greet: /greet
    • slot{“is_registered”:true}
    • slot{“user_state”:“regular_user”}
    • utter_greet_regular

all of them passing, my config is policies:

  • name: AugmentedMemoizationPolicy
  • name: TEDPolicy max_history: 6 epochs: 50 random_seed: 100 batch_size: [32, 64]
  • name: MappingPolicy
  • name: FallbackPolicy nlu_threshold: 0.25 core_threshold: 0.25 fallback_action_name: “action_default_fallback”

We are also using --augmentation 100 for training the model

In practice

  • greet: /greet
    • slot{“is_registered”:true}
    • slot{“user_state”:“regular_user”}
    • utter_greet_regular
      works fine only the first time, the second time it goes to
  • greet
    • slot{“is_registered”:false}
    • utter_greet
    • utter_greet_is_eligible Which is incorrect as per the slot value, as the slot are “is_registered”: true, “user_state”: “regular_user”

The only thing out of place was the policy for prediction, in the first time it is using TED and predicting correctly but the second time it’s using AugmentedMemoizationPolicy and predicting the wrong flow.

Slot Declaration

channel:

type: categorical
values:
- facebook
- jovensalud

feedback:

type: bool

feedback_trigger_flow:

type: unfeaturized

is_registered:

type: bool
initial_value: false

registration_url:

type: unfeaturized

handover:

type: categorical
values:
- default
- request_new_password  
initial_value: default

handover_result:

type: categorical
values:
- success
- volunteer_inactive
- teen_inactive
initial_value: success

user_state:

type: categorical
values:
- default
- registration_in_progress
- has_registered_first_time
- regular_user
initial_value: default

preferred_language:

type: unfeaturized

@kearnsw updated relevant Slot declaration

@kearnsw here is the log for the above use case, also provided the complete slot picture

2020-12-03 04:53:32 INFO root - Starting Rasa server on http://localhost:5005 2020-12-03 04:53:32 DEBUG rasa.core.utils - Using the default number of Sanic workers (1). 2020-12-03 04:53:32 INFO root - Enabling coroutine debugging. Loop id 93919137061504. 2020-12-03 04:53:33 DEBUG rasa.model - Extracted model to ‘/tmp/tmpely7nli_’. 2020-12-03 04:53:33 DEBUG rasa.utils.tensorflow.models - Loading the model … 2020-12-03 04:53:33.947750: E tensorflow/stream_executor/cuda/cuda_driver.cc:351] failed call to cuInit: UNKNOWN ERROR (303) 2020-12-03 04:53:34 DEBUG rasa.utils.tensorflow.models - Finished loading the model. 2020-12-03 04:53:34 DEBUG rasa.utils.tensorflow.models - Building tensorflow prediction graph… 2020-12-03 04:53:38 DEBUG rasa.utils.tensorflow.models - Finished building tensorflow prediction graph. 2020-12-03 04:53:38 DEBUG rasa.utils.tensorflow.models - Loading the model … 2020-12-03 04:53:39 DEBUG rasa.utils.tensorflow.models - Finished loading the model. 2020-12-03 04:53:39 DEBUG rasa.utils.tensorflow.models - Building tensorflow prediction graph… 2020-12-03 04:53:39 DEBUG rasa.utils.tensorflow.models - Finished building tensorflow prediction graph. 2020-12-03 04:53:39 DEBUG rasa.core.tracker_store - Attempting to connect to database via ‘postgresql://ms:ms@db/tsidb’. 2020-12-03 04:53:39 DEBUG rasa.core.tracker_store - Connection to SQL database ‘tsidb’ successful. 2020-12-03 04:53:39 DEBUG rasa.core.tracker_store - Connected to SQLTrackerStore. 2020-12-03 04:53:39 DEBUG rasa.core.lock_store - Connected to lock store ‘RedisLockStore’. 2020-12-03 04:53:40 DEBUG rasa.model - Extracted model to ‘/tmp/tmp6_bjb1r1’. 2020-12-03 04:53:40 DEBUG pykwalify.compat - Using yaml library: /opt/venv/lib/python3.7/site-packages/ruamel/yaml/init.py 2020-12-03 04:53:41 DEBUG rasa.utils.tensorflow.models - Loading the model … 2020-12-03 04:53:41 DEBUG rasa.utils.tensorflow.models - Finished loading the model. 2020-12-03 04:53:41 DEBUG rasa.utils.tensorflow.models - Building tensorflow prediction graph… 2020-12-03 04:53:42 DEBUG rasa.utils.tensorflow.models - Finished building tensorflow prediction graph. 2020-12-03 04:53:42 DEBUG rasa.core.nlg.generator - Instantiated NLG to ‘TemplatedNaturalLanguageGenerator’. 2020-12-03 04:53:42 INFO root - Rasa server is up and running. 2020-12-03 04:53:54 DEBUG rasa.core.lock_store - Issuing ticket for conversation ‘2’. 2020-12-03 04:53:54 DEBUG rasa.core.lock_store - Acquiring lock for conversation ‘2’. 2020-12-03 04:53:54 DEBUG rasa.core.lock_store - Acquired lock for conversation ‘2’. 2020-12-03 04:53:54 DEBUG rasa.core.tracker_store - Recreating tracker from sender id ‘2’ 2020-12-03 04:53:54 DEBUG rasa.nlu.selectors.response_selector - Adding following selector key to message property: faq 2020-12-03 04:53:54 DEBUG rasa.core.processor - Received user message ‘holla’ with intent ‘{‘name’: ‘greet’, ‘confidence’: 0.9995166063308716}’ and entities ‘[]’ 2020-12-03 04:53:54 DEBUG rasa.core.processor - Logged UserUtterance - tracker now has 8 events. 2020-12-03 04:53:54 DEBUG rasa.core.policies.memoization - Current tracker state [None, None, None, {‘slot_channel_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_channel_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_1’: 1.0}] 2020-12-03 04:53:54 DEBUG rasa.core.policies.memoization - Launch DeLorean… 2020-12-03 04:53:54 DEBUG rasa.core.policies.memoization - Current tracker state [None, None, None, {‘slot_channel_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_channel_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_1’: 1.0}] 2020-12-03 04:53:54 DEBUG rasa.core.policies.memoization - There is no memorised next action 2020-12-03 04:53:55 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.25). 2020-12-03 04:53:55 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_TEDPolicy 2020-12-03 04:53:55 DEBUG rasa.core.processor - Predicted next action ‘utter_greet_regular’ with confidence 0.81. 2020-12-03 04:53:55 DEBUG rasa.core.processor - Action ‘utter_greet_regular’ ended with events ‘[BotUttered(’¡Recuerda! Si tienes dudas sobre como usar JovenSalud me puedes preguntar. Mientras tanto comparto contigo un mensaje:’, {“elements”: null, “quick_replies”: null, “buttons”: null, “attachment”: “{###some_image_url###}”, “image”: “{###some_image_url###}”, “custom”: null}, {}, 1606971235.0022502)]’. 2020-12-03 04:53:55 DEBUG rasa.core.policies.memoization - Current tracker state [None, None, {‘slot_channel_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_channel_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_channel_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0, ‘prev_utter_greet_regular’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_1’: 1.0}] 2020-12-03 04:53:55 DEBUG rasa.core.policies.memoization - Launch DeLorean… 2020-12-03 04:53:55 DEBUG rasa.core.policies.memoization - Current tracker state [None, None, None, {‘slot_user_state_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_handover_0’: 1.0}, {‘slot_is_registered_0’: 1.0, ‘slot_user_state_0’: 1.0, ‘slot_handover_0’: 1.0, ‘prev_utter_greet_regular’: 1.0, ‘slot_handover_result_0’: 1.0}] 2020-12-03 04:53:55 DEBUG rasa.core.policies.memoization - There is no memorised next action 2020-12-03 04:53:55 DEBUG rasa.core.policies.mapping_policy - There is no mapped action for the predicted intent, ‘greet’. 2020-12-03 04:53:55 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.25). 2020-12-03 04:53:55 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_TEDPolicy 2020-12-03 04:53:55 DEBUG rasa.core.processor - Predicted next action ‘action_listen’ with confidence 0.97. 2020-12-03 04:53:55 DEBUG rasa.core.processor - Action ‘action_listen’ ended with events ‘[]’. 2020-12-03 04:53:55 DEBUG rasa.core.tracker_store - Tracker with sender_id ‘2’ stored to database 2020-12-03 04:53:55 DEBUG rasa.core.lock_store - Deleted lock for conversation ‘2’. 2020-12-03 04:55:35 DEBUG rasa.core.lock_store - Issuing ticket for conversation ‘2’. 2020-12-03 04:55:35 DEBUG rasa.core.lock_store - Acquiring lock for conversation ‘2’. 2020-12-03 04:55:35 DEBUG rasa.core.lock_store - Acquired lock for conversation ‘2’. 2020-12-03 04:55:35 DEBUG rasa.core.tracker_store - Recreating tracker from sender id ‘2’ 2020-12-03 04:55:35 DEBUG rasa.nlu.selectors.response_selector - Adding following selector key to message property: faq 2020-12-03 04:55:35 DEBUG rasa.core.processor - Received user message ‘holla’ with intent ‘{‘name’: ‘greet’, ‘confidence’: 0.9995166063308716}’ and entities ‘[]’ 2020-12-03 04:55:35 DEBUG rasa.core.processor - Logged UserUtterance - tracker now has 12 events. 2020-12-03 04:55:35 DEBUG rasa.core.policies.memoization - Current tracker state [None, {‘slot_channel_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_channel_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_channel_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0, ‘prev_utter_greet_regular’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_channel_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_1’: 1.0}] 2020-12-03 04:55:35 DEBUG rasa.core.policies.memoization - Launch DeLorean… 2020-12-03 04:55:35 DEBUG rasa.core.policies.memoization - Current tracker state [None, None, None, {‘slot_user_state_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_handover_0’: 1.0}, {‘intent_greet’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_user_state_0’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_handover_result_0’: 1.0}] 2020-12-03 04:55:35 DEBUG rasa.core.policies.memoization - There is a memorised next action 'utter_greet’ 2020-12-03 04:55:35 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.25). 2020-12-03 04:55:35 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_0_AugmentedMemoizationPolicy 2020-12-03 04:55:35 DEBUG rasa.core.processor - Predicted next action ‘utter_greet’ with confidence 1.00. 2020-12-03 04:55:35 DEBUG rasa.core.processor - Action ‘utter_greet’ ended with events ‘[BotUttered(’¡Hola! Soy Ariel, el chatbot de JovenSalud. ¡Puedo ayudarte a aprender cómo utilizar JovenSalud! :grin:’, {“elements”: null, “quick_replies”: null, “buttons”: null, “attachment”: null, “image”: null, “custom”: null}, {}, 1606971335.190604)]’. 2020-12-03 04:55:35 DEBUG rasa.core.policies.memoization - Current tracker state [{‘slot_channel_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_channel_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_channel_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0, ‘prev_utter_greet_regular’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_channel_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_channel_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_utter_greet’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_1’: 1.0}] 2020-12-03 04:55:35 DEBUG rasa.core.policies.memoization - Launch DeLorean… 2020-12-03 04:55:35 DEBUG rasa.core.policies.memoization - Current tracker state [None, None, {‘slot_user_state_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_handover_0’: 1.0}, {‘intent_greet’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_user_state_0’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_handover_result_0’: 1.0}, {‘intent_greet’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_utter_greet’: 1.0, ‘slot_user_state_0’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_handover_result_0’: 1.0}] 2020-12-03 04:55:35 DEBUG rasa.core.policies.memoization - There is a memorised next action ‘utter_greet_is_eligible’ 2020-12-03 04:55:35 DEBUG rasa.core.policies.mapping_policy - There is no mapped action for the predicted intent, ‘greet’. 2020-12-03 04:55:35 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.25). 2020-12-03 04:55:35 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_0_AugmentedMemoizationPolicy 2020-12-03 04:55:35 DEBUG rasa.core.processor - Predicted next action ‘utter_greet_is_eligible’ with confidence 1.00. 2020-12-03 04:55:35 DEBUG rasa.core.processor - Action ‘utter_greet_is_eligible’ ended with events ‘[BotUttered(‘Antes de empezar, me gustaría saber algo muy importante de ti ¿tienes entre 10 a 24 años? :grinning_face_with_smiling_eyes:’, {“elements”: null, “quick_replies”: null, “buttons”: [{“payload”: “/eligible”, “title”: “Si”}, {“payload”: “/not_eligible”, “title”: “No”}], “attachment”: null, “image”: null, “custom”: null}, {}, 1606971335.215603)]’. 2020-12-03 04:55:35 DEBUG rasa.core.policies.memoization - Current tracker state [{‘slot_channel_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_channel_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0, ‘prev_utter_greet_regular’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_channel_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_channel_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_utter_greet’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_channel_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_utter_greet_is_eligible’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_1’: 1.0}] 2020-12-03 04:55:35 DEBUG rasa.core.policies.memoization - Launch DeLorean… 2020-12-03 04:55:35 DEBUG rasa.core.policies.memoization - Current tracker state [None, {‘slot_user_state_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_handover_0’: 1.0}, {‘intent_greet’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_user_state_0’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_handover_result_0’: 1.0}, {‘intent_greet’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_utter_greet’: 1.0, ‘slot_user_state_0’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_handover_result_0’: 1.0}, {‘intent_greet’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_utter_greet_is_eligible’: 1.0, ‘slot_user_state_0’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_handover_result_0’: 1.0}] 2020-12-03 04:55:35 DEBUG rasa.core.policies.memoization - There is a memorised next action ‘action_listen’ 2020-12-03 04:55:35 DEBUG rasa.core.policies.mapping_policy - There is no mapped action for the predicted intent, ‘greet’. 2020-12-03 04:55:35 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.25). 2020-12-03 04:55:35 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_0_AugmentedMemoizationPolicy 2020-12-03 04:55:35 DEBUG rasa.core.processor - Predicted next action ‘action_listen’ with confidence 1.00. 2020-12-03 04:55:35 DEBUG rasa.core.processor - Action ‘action_listen’ ended with events ‘[]’. 2020-12-03 04:55:35 DEBUG rasa.core.tracker_store - Tracker with sender_id ‘2’ stored to database 2020-12-03 04:55:35 DEBUG rasa.core.lock_store - Deleted lock for conversation ‘2’.

If I do a /session_start I can again get the correct flow on the first time but not on the second and subsequent. Rasa Version: rasa:1.10.17-full

I have the following question based on the above

  1. Why the e2e tests are working even though the actual flow fails, why is the e2e test not breaking when the slots are not provided?

  2. Why is the first greeting being predicted based on TED, not AugmentedMemoizationPolicy? Since there is the exact same story available in the training data, I would have guessed that the AugmentedMemoizationPolicy would be used to predict the utterance?

  3. I have not used the slot user_state for greeting story since user_state is not applicable when is_registered is false, previously we were using multiple boolean slots for user_state I thought a categorical slot would be more appropriate as all of them are mutually exclusive, or do I have to mention the user_state even though it’s not being used but it makes greeting flow consistent, as all other greeting flows use both the slot? But if I do that I will end up creating more duplicate stories(=user_state possible value) for greeting and subsequently for all other flow where greeting is present.

2

Hi @madanmeena,

What does your slot declaration look like in your domain.yml file?

3

Thanks for adding the slot declaration. That declaration looks good as only unfeaturized slots should not influence the conversation. One other piece of information that is useful in debugging these situations is to look at the slots and events in the tracker store at the time of the erroneous prediction. Could you run your code with the --debug flag:

rasa shell --debug

Run through an example conversation where you are experiencing the issue. Once you experience the issue, please share the last turn of debug output which should include the tracker events and slots.

4

@kearnsw I have highlighted the tracker state before the action prediction, and I think the value of the slots are different and wrong, if we go by only the slot value the prediction is correct.

is_registered is a boolean slot and its value is true in the above flow but slot_is_registered_0 and slot_is_registered_1 both are present the first time with value 1, I think there should be only one slot here that too slot_is_registered_1, is default value doing something unexpected?

In second greet slot_is_registered_1 is missing which I think is an issue that’s why we are getting story flow for a non-registered user. Also slot_user_state_3 which represent regular_user is also lost second time and we get slot_user_state_0(default value). I am not sure why these slot values are being changed specially if they are mutually exclusive like is_registered is boolean so we cannot have slot_is_registered_0 and slot_is_registered_1 set to one at the same time?

I think it’s happening in Launch DeLorean… step. Will have to look more…

What do you think?

5

@kearnsw

I was able to get the regular_greeting work with MemoizationPolicy instead of AugmentedMemoizationPolicy the rest configuration was the same, with MemoizationPolicy the second greet is also handled using TED, and everything works, the problem is some other stories start failing so my Model is still not working correctly for all use case.

The other issue which I am totally lost about is that why are test behaving differently in the actual environment, eg: All my e2e tests are passing for the model with AugmentedMemoizationPolicy but in the actual environment, regular_greet and other stories related to regular_greet are failing similarly for MemoizationPolicy there are few tests which are passing but in actuality, they are failing and vice versa.

This is very confusing, I can share my tests which are passing and failing with both use case If that helps, I am stuck and lost and any tip would be very helpful. I thought looking at the augmented stories would be helpful so have asked for the same here.

I will keep this ticket updated for any new information I uncover.

6

@Tobias_Wochinger Can you help with this?

7

@Tobias_Wochinger I was able to make it work on local using the following config

  • name: MemoizationPolicy max_history: 8
  • name: TEDPolicy max_history: 6

not totally sure why this works though, still facing an issue when deploying the same on stage through git action, is it possible to have a different model generated on a different machine? Since the config is the same that is the only possible reason I can think of apart from augmentation as I am using augmentation of 100 during training? Is there a way to see the generated augmentation stories?

I also faced a weird issue in the e2e test today, all but the last test(no slot) fail in the following tests

Registered Regular user needs Human Handover after greet. Positive feedback - User Slot

  • slot{“is_registered”:true}
  • slot{“user_state”:“regular_user”}
  • greet: /greet
    • slot{“is_registered”:true}
    • slot{“user_state”:“regular_user”}
    • utter_greet_regular
  • human_handover: contacto humano
    • slot{“handover”:“default”}
    • utter_human_handover
    • action_feedback_triggering_flow
    • slot{“feedback_trigger_flow”:“human_handover”}
    • action_notify_slack_via_comm
    • slot{“handover_result”:“success”}
    • utter_feedback_1_options
  • positive_feedback: /positive_feedback{“feedback”:true}
    • action_feedback
    • utter_feedback_2_thanks

Registered Regular user needs Human Handover after greet. Positive feedback - Handover Slot

  • slot{“handover”:“default”}
  • slot{“handover_result”:“success”}
  • greet: /greet
    • slot{“is_registered”:true}
    • slot{“user_state”:“regular_user”}
    • utter_greet_regular
  • human_handover: /human_handover
    • slot{“handover”:“default”}
    • utter_human_handover
    • action_feedback_triggering_flow
    • slot{“feedback_trigger_flow”:“human_handover”}
    • action_notify_slack_via_comm
    • slot{“handover_result”:“success”}
    • utter_feedback_1_options
  • positive_feedback: /positive_feedback{“feedback”:true}
    • action_feedback
    • utter_feedback_2_thanks

Registered Regular user needs Human Handover after greet. Positive feedback - All Slot

  • slot{“is_registered”:true}
  • slot{“user_state”:“regular_user”}
  • slot{“handover”:“default”}
  • slot{“handover_result”:“success”}
  • greet: /greet
    • slot{“is_registered”:true}
    • slot{“user_state”:“regular_user”}
    • utter_greet_regular
  • human_handover: /human_handover
    • slot{“handover”:“default”}
    • utter_human_handover
    • action_feedback_triggering_flow
    • slot{“feedback_trigger_flow”:“human_handover”}
    • action_notify_slack_via_comm
    • slot{“handover_result”:“success”}
    • utter_feedback_1_options
  • positive_feedback: /positive_feedback{“feedback”:true}
    • action_feedback
    • utter_feedback_2_thanks

Registered Regular user needs Human Handover after greet. Positive feedback - No Slot

  • greet: /greet
    • slot{“is_registered”:true}
    • slot{“user_state”:“regular_user”}
    • utter_greet_regular
  • human_handover: /human_handover
    • slot{“handover”:“default”}
    • utter_human_handover
    • action_feedback_triggering_flow
    • slot{“feedback_trigger_flow”:“human_handover”}
    • action_notify_slack_via_comm
    • slot{“handover_result”:“success”}
    • utter_feedback_1_options
  • positive_feedback: /positive_feedback{“feedback”:true}
    • action_feedback
    • utter_feedback_2_thanks

though if I run the bot even the No Slot flow fails, I was able to make the above flow work(on local, on stage still facing similar issue as described in the initial question) by adding exact same story, as the above flows are not the actual story, we only have greet, human_handover, positive_feedback stories, for the rest we are relying on augmentation and it has been working for us till now, augmentation made sense too as human_handover can occur in any flow at any time so it’s really not possible to capture all the use case for the same.

I will continue my investigation but it is taking much more time than expected and has become a blocker for us :sweat:

8

So here is the working bot log form my local and the same configuration and everything from stage bot, the local one is behaving as expected and the stage one is not

Local Working Log for greet-> greet → greet → greet …

2020-12-08 20:46:12 DEBUG rasa.core.actions.action - Calling action endpoint to run action ‘action_session_start’. 2020-12-08 20:46:12 DEBUG rasa.core.processor - Action ‘action_session_start’ ended with events ‘[<rasa.core.events.SessionStarted object at 0x7f881d86bad0>, <rasa.core.events.SlotSet object at 0x7f8796571f10>, <rasa.core.events.SlotSet object at 0x7f8796571e90>, <rasa.core.events.SlotSet object at 0x7f8796571f50>, <rasa.core.events.SlotSet object at 0x7f8796571f90>, <rasa.core.events.SlotSet object at 0x7f8796571fd0>, <rasa.core.events.ActionExecuted object at 0x7f8796571690>]’. 2020-12-08 20:46:12 DEBUG rasa.core.processor - Current slot values: channel: facebook feedback: None feedback_trigger_flow: None handover: default handover_result: success is_registered: True preferred_language: None registration_url: None user_state: regular_user 2020-12-08 20:46:12 DEBUG rasa.core.tracker_store - Tracker with sender_id ‘2’ stored to database 2020-12-08 20:46:12 DEBUG rasa.core.lock_store - Deleted lock for conversation ‘2’. 2020-12-08 20:46:19 DEBUG rasa.core.lock_store - Issuing ticket for conversation ‘2’. 2020-12-08 20:46:19 DEBUG rasa.core.lock_store - Acquiring lock for conversation ‘2’. 2020-12-08 20:46:19 DEBUG rasa.core.lock_store - Acquired lock for conversation ‘2’. 2020-12-08 20:46:19 DEBUG rasa.core.tracker_store - Recreating tracker from sender id ‘2’ 2020-12-08 20:46:19 DEBUG rasa.nlu.selectors.response_selector - Adding following selector key to message property: faq 2020-12-08 20:46:19 DEBUG rasa.core.processor - Received user message ‘holla’ with intent '{‘name’: ‘greet’, ‘confidence’: 0.9995166063308716}’ and entities ‘[]’ 2020-12-08 20:46:19 DEBUG rasa.core.processor - Logged UserUtterance - tracker now has 8 events. 2020-12-08 20:46:19 DEBUG rasa.core.policies.memoization - Current tracker state [None, None, None, None, None, None, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}] 2020-12-08 20:46:19 DEBUG rasa.core.policies.memoization - There is no memorised next action 2020-12-08 20:46:19 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.25). 2020-12-08 20:46:19 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_TEDPolicy 2020-12-08 20:46:19 DEBUG rasa.core.processor - Predicted next action ‘utter_greet_regular’ with confidence 0.59. 2020-12-08 20:46:19 DEBUG rasa.core.processor - Action ‘utter_greet_regular’ ended with events ‘[BotUttered(’¡Recuerda! Si tienes dudas sobre como usar JovenSalud me puedes preguntar. Mientras tanto comparto contigo un mensaje:’, {“elements”: null, “quick_replies”: null, “buttons”: null, “attachment”: “{{some_base_url}}/contenido/recursos_admin/ilustracion/recurso_ilustracion_1562786697599.jpg”, “image”: “{{some_base_url}}/contenido/recursos_admin/ilustracion/recurso_ilustracion_1562786697599.jpg”, “custom”: null}, {}, 1607460379.9841542)]’. 2020-12-08 20:46:20 DEBUG rasa.core.policies.memoization - Current tracker state [None, None, None, None, None, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘prev_utter_greet_regular’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}] 2020-12-08 20:46:20 DEBUG rasa.core.policies.memoization - There is no memorised next action 2020-12-08 20:46:20 DEBUG rasa.core.policies.mapping_policy - There is no mapped action for the predicted intent, ‘greet’. 2020-12-08 20:46:20 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.25). 2020-12-08 20:46:20 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_TEDPolicy 2020-12-08 20:46:20 DEBUG rasa.core.processor - Predicted next action ‘action_listen’ with confidence 0.90. 2020-12-08 20:46:20 DEBUG rasa.core.processor - Action ‘action_listen’ ended with events ‘[]’. 2020-12-08 20:46:20 DEBUG rasa.core.tracker_store - Tracker with sender_id ‘2’ stored to database 2020-12-08 20:46:20 DEBUG rasa.core.lock_store - Deleted lock for conversation ‘2’. 2020-12-08 20:46:28 DEBUG rasa.core.lock_store - Issuing ticket for conversation ‘2’. 2020-12-08 20:46:28 DEBUG rasa.core.lock_store - Acquiring lock for conversation ‘2’. 2020-12-08 20:46:28 DEBUG rasa.core.lock_store - Acquired lock for conversation ‘2’. 2020-12-08 20:46:28 DEBUG rasa.core.tracker_store - Recreating tracker from sender id ‘2’ 2020-12-08 20:46:28 DEBUG rasa.nlu.selectors.response_selector - Adding following selector key to message property: faq 2020-12-08 20:46:28 DEBUG rasa.core.processor - Received user message ‘holla’ with intent '{‘name’: ‘greet’, ‘confidence’: 0.9995166063308716}’ and entities ‘[]’ 2020-12-08 20:46:28 DEBUG rasa.core.processor - Logged UserUtterance - tracker now has 12 events. 2020-12-08 20:46:28 DEBUG rasa.core.policies.memoization - Current tracker state [None, None, None, None, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘prev_utter_greet_regular’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}] 2020-12-08 20:46:28 DEBUG rasa.core.policies.memoization - There is no memorised next action 2020-12-08 20:46:28 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.25). 2020-12-08 20:46:28 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_TEDPolicy 2020-12-08 20:46:28 DEBUG rasa.core.processor - Predicted next action ‘utter_greet_regular’ with confidence 0.59. 2020-12-08 20:46:28 DEBUG rasa.core.processor - Action ‘utter_greet_regular’ ended with events ‘[BotUttered(’¡Recuerda! Si tienes dudas sobre como usar JovenSalud me puedes preguntar. Mientras tanto comparto contigo un mensaje:’, {“elements”: null, “quick_replies”: null, “buttons”: null, “attachment”: “{{some_base_url}}/contenido/recursos_admin/ilustracion/recurso_ilustracion_1562786697599.jpg”, “image”: “{{some_base_url}}/contenido/recursos_admin/ilustracion/recurso_ilustracion_1562786697599.jpg”, “custom”: null}, {}, 1607460388.660145)]’. 2020-12-08 20:46:28 DEBUG rasa.core.policies.memoization - Current tracker state [None, None, None, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘prev_utter_greet_regular’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘prev_utter_greet_regular’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}] 2020-12-08 20:46:28 DEBUG rasa.core.policies.memoization - There is no memorised next action 2020-12-08 20:46:28 DEBUG rasa.core.policies.mapping_policy - There is no mapped action for the predicted intent, ‘greet’. 2020-12-08 20:46:28 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.25). 2020-12-08 20:46:28 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_TEDPolicy 2020-12-08 20:46:28 DEBUG rasa.core.processor - Predicted next action ‘action_listen’ with confidence 0.89. 2020-12-08 20:46:28 DEBUG rasa.core.processor - Action ‘action_listen’ ended with events ‘[]’. 2020-12-08 20:46:28 DEBUG rasa.core.tracker_store - Tracker with sender_id ‘2’ stored to database 2020-12-08 20:46:28 DEBUG rasa.core.lock_store - Deleted lock for conversation ‘2’. 2020-12-08 20:46:33 DEBUG rasa.core.lock_store - Issuing ticket for conversation ‘2’. 2020-12-08 20:46:33 DEBUG rasa.core.lock_store - Acquiring lock for conversation ‘2’. 2020-12-08 20:46:33 DEBUG rasa.core.lock_store - Acquired lock for conversation ‘2’. 2020-12-08 20:46:33 DEBUG rasa.core.tracker_store - Recreating tracker from sender id ‘2’ 2020-12-08 20:46:33 DEBUG rasa.nlu.selectors.response_selector - Adding following selector key to message property: faq 2020-12-08 20:46:33 DEBUG rasa.core.processor - Received user message ‘holla’ with intent '{‘name’: ‘greet’, ‘confidence’: 0.9995166063308716}’ and entities ‘[]’ 2020-12-08 20:46:33 DEBUG rasa.core.processor - Logged UserUtterance - tracker now has 16 events. 2020-12-08 20:46:33 DEBUG rasa.core.policies.memoization - Current tracker state [None, None, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘prev_utter_greet_regular’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘prev_utter_greet_regular’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}] 2020-12-08 20:46:33 DEBUG rasa.core.policies.memoization - There is no memorised next action 2020-12-08 20:46:33 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.25). 2020-12-08 20:46:33 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_TEDPolicy 2020-12-08 20:46:33 DEBUG rasa.core.processor - Predicted next action ‘utter_greet_regular’ with confidence 0.57. 2020-12-08 20:46:33 DEBUG rasa.core.processor - Action ‘utter_greet_regular’ ended with events ‘[BotUttered(’¡Te extrañé! Aquí estoy si tienes alguna duda de JovenSalud. Te comparto un mensaje:’, {“elements”: null, “quick_replies”: null, “buttons”: null, “attachment”: “{{some_base_url}}/contenido/recursos_admin/ilustracion/recurso_ilustracion_1552577074273.png”, “image”: “{{some_base_url}}/contenido/recursos_admin/ilustracion/recurso_ilustracion_1552577074273.png”, “custom”: null}, {}, 1607460393.3060522)]’. 2020-12-08 20:46:33 DEBUG rasa.core.policies.memoization - Current tracker state [None, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘prev_utter_greet_regular’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘prev_utter_greet_regular’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘prev_utter_greet_regular’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}] 2020-12-08 20:46:33 DEBUG rasa.core.policies.memoization - There is no memorised next action 2020-12-08 20:46:33 DEBUG rasa.core.policies.mapping_policy - There is no mapped action for the predicted intent, ‘greet’. 2020-12-08 20:46:33 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.25). 2020-12-08 20:46:33 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_TEDPolicy 2020-12-08 20:46:33 DEBUG rasa.core.processor - Predicted next action ‘action_listen’ with confidence 0.86. 2020-12-08 20:46:33 DEBUG rasa.core.processor - Action ‘action_listen’ ended with events ‘[]’. 2020-12-08 20:46:33 DEBUG rasa.core.tracker_store - Tracker with sender_id ‘2’ stored to database 2020-12-08 20:46:33 DEBUG rasa.core.lock_store - Deleted lock for conversation ‘2’. 2020-12-08 20:46:45 DEBUG rasa.core.lock_store - Issuing ticket for conversation ‘2’. 2020-12-08 20:46:45 DEBUG rasa.core.lock_store - Acquiring lock for conversation ‘2’. 2020-12-08 20:46:45 DEBUG rasa.core.lock_store - Acquired lock for conversation ‘2’. 2020-12-08 20:46:45 DEBUG rasa.core.tracker_store - Recreating tracker from sender id ‘2’ 2020-12-08 20:46:45 DEBUG rasa.nlu.selectors.response_selector - Adding following selector key to message property: faq 2020-12-08 20:46:45 DEBUG rasa.core.processor - Received user message ‘holls’ with intent '{‘name’: ‘greet’, ‘confidence’: 0.9990740418434143}’ and entities ‘[]’ 2020-12-08 20:46:45 DEBUG rasa.core.processor - Logged UserUtterance - tracker now has 20 events. 2020-12-08 20:46:45 DEBUG rasa.core.policies.memoization - Current tracker state [{‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘prev_utter_greet_regular’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘prev_utter_greet_regular’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘prev_utter_greet_regular’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}] 2020-12-08 20:46:45 DEBUG rasa.core.policies.memoization - There is no memorised next action 2020-12-08 20:46:45 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.25). 2020-12-08 20:46:45 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_TEDPolicy 2020-12-08 20:46:45 DEBUG rasa.core.processor - Predicted next action ‘utter_greet_regular’ with confidence 0.56. 2020-12-08 20:46:45 DEBUG rasa.core.processor - Action ‘utter_greet_regular’ ended with events ‘[BotUttered(’¡Recuerda! Si tienes dudas sobre como usar JovenSalud me puedes preguntar. Mientras tanto comparto contigo un mensaje:’, {“elements”: null, “quick_replies”: null, “buttons”: null, “attachment”: “{{some_base_url}}/contenido/recursos_admin/ilustracion/recurso_ilustracion_1562786697599.jpg”, “image”: “{{some_base_url}}/contenido/recursos_admin/ilustracion/recurso_ilustracion_1562786697599.jpg”, “custom”: null}, {}, 1607460405.8657393)]’. 2020-12-08 20:46:45 DEBUG rasa.core.policies.memoization - Current tracker state [{‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘prev_utter_greet_regular’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘prev_utter_greet_regular’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘prev_utter_greet_regular’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘prev_utter_greet_regular’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}] 2020-12-08 20:46:45 DEBUG rasa.core.policies.memoization - There is no memorised next action 2020-12-08 20:46:45 DEBUG rasa.core.policies.mapping_policy - There is no mapped action for the predicted intent, ‘greet’. 2020-12-08 20:46:45 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.25). 2020-12-08 20:46:45 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_TEDPolicy 2020-12-08 20:46:45 DEBUG rasa.core.processor - Predicted next action ‘action_listen’ with confidence 0.86. 2020-12-08 20:46:45 DEBUG rasa.core.processor - Action ‘action_listen’ ended with events ‘[]’. 2020-12-08 20:46:45 DEBUG rasa.core.tracker_store - Tracker with sender_id ‘2’ stored to database 2020-12-08 20:46:45 DEBUG rasa.core.lock_store - Deleted lock for conversation ‘2’. 2020-12-08 20:46:58 DEBUG rasa.core.lock_store - Issuing ticket for conversation ‘2’. 2020-12-08 20:46:58 DEBUG rasa.core.lock_store - Acquiring lock for conversation ‘2’. 2020-12-08 20:46:58 DEBUG rasa.core.lock_store - Acquired lock for conversation ‘2’. 2020-12-08 20:46:58 DEBUG rasa.core.tracker_store - Recreating tracker from sender id ‘2’ 2020-12-08 20:46:58 DEBUG rasa.nlu.selectors.response_selector - Adding following selector key to message property: faq 2020-12-08 20:46:58 DEBUG rasa.core.processor - Received user message ‘holla’ with intent '{‘name’: ‘greet’, ‘confidence’: 0.9995166063308716}’ and entities ‘[]’ 2020-12-08 20:46:58 DEBUG rasa.core.processor - Logged UserUtterance - tracker now has 24 events. 2020-12-08 20:46:58 DEBUG rasa.core.policies.memoization - Current tracker state [{‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘prev_utter_greet_regular’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘prev_utter_greet_regular’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘prev_utter_greet_regular’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘prev_utter_greet_regular’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}] 2020-12-08 20:46:58 DEBUG rasa.core.policies.memoization - There is no memorised next action 2020-12-08 20:46:58 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.25). 2020-12-08 20:46:58 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_TEDPolicy 2020-12-08 20:46:58 DEBUG rasa.core.processor - Predicted next action ‘utter_greet_regular’ with confidence 0.56. 2020-12-08 20:46:58 DEBUG rasa.core.processor - Action ‘utter_greet_regular’ ended with events ‘[BotUttered(’¡Bravo, estás de regreso! Pregúntame si tienes dudas sobre como usar JovenSalud. Aquí un consejo para tí:’, {“elements”: null, “quick_replies”: null, “buttons”: null, “attachment”: “{{some_base_url}}/contenido/recursos_admin/ilustracion/recurso_ilustracion_1553282697440.png”, “image”: “{{some_base_url}}/contenido/recursos_admin/ilustracion/recurso_ilustracion_1553282697440.png”, “custom”: null}, {}, 1607460418.1426182)]’. 2020-12-08 20:46:58 DEBUG rasa.core.policies.memoization - Current tracker state [{‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘prev_utter_greet_regular’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘prev_utter_greet_regular’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘prev_utter_greet_regular’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}, {‘slot_channel_0’: 1.0, ‘slot_handover_result_0’: 1.0, ‘slot_is_registered_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_is_registered_1’: 1.0, ‘prev_utter_greet_regular’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0}] 2020-12-08 20:46:58 DEBUG rasa.core.policies.memoization - There is no memorised next action 2020-12-08 20:46:58 DEBUG rasa.core.policies.mapping_policy - There is no mapped action for the predicted intent, ‘greet’. 2020-12-08 20:46:58 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.25). 2020-12-08 20:46:58 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_TEDPolicy 2020-12-08 20:46:58 DEBUG rasa.core.processor - Predicted next action ‘action_listen’ with confidence 0.86. 2020-12-08 20:46:58 DEBUG rasa.core.processor - Action ‘action_listen’ ended with events ‘[]’. 2020-12-08 20:46:58 DEBUG rasa.core.tracker_store - Tracker with sender_id ‘2’ stored to database 2020-12-08 20:46:58 DEBUG rasa.core.lock_store - Deleted lock for conversation ‘2’.

Stage not working Log for greet-> greet → greet → greet …, the initial issue was that after the first time I was not receiving registered regular user greet flow but unregistered default user greet flow, now the issue is that I am able to receive correct greet flow for registered regular user multiple time but not all the time, in between I am getting greeting flow of registered default user not sure why?

2020-12-09 14:58:41 DEBUG rasa.core.actions.action - Calling action endpoint to run action ‘action_session_start’. “2020-12-09 14:58:41 DEBUG rasa.core.processor - Action ‘action_session_start’ ended with events ‘[<rasa.core.events.SessionStarted object at 0x7fd840c3bed0>, <rasa.core.events.SlotSet object at 0x7fd840bb1690>, <rasa.core.events.SlotSet object at 0x7fd840c2b750>, <rasa.core.events.SlotSet object at 0x7fd840b0c1d0>, <rasa.core.events.SlotSet object at 0x7fd840b0ca90>, <rasa.core.events.SlotSet object at 0x7fd840bf3850>, <rasa.core.events.SlotSet object at 0x7fd840bf3990>, <rasa.core.events.SlotSet object at 0x7fd840bf3810>, <rasa.core.events.SlotSet object at 0x7fd840cb05d0>, <rasa.core.events.SlotSet object at 0x7fd840b0cbd0>, <rasa.core.events.SlotSet object at 0x7fd840cb0c10>, <rasa.core.events.SlotSet object at 0x7fd840cb09d0>, <rasa.core.events.SlotSet object at 0x7fd840cb0990>, <rasa.core.events.SlotSet object at 0x7fd840cb0910>, <rasa.core.events.SlotSet object at 0x7fd840cb0210>, <rasa.core.events.SlotSet object at 0x7fd840cb0890>, <rasa.core.events.SlotSet object at 0x7fd840cb0d90>, <rasa.core.events.SlotSet object at 0x7fd840cb0090>, <rasa.core.events.SlotSet object at 0x7fd840cb02d0>, <rasa.core.events.SlotSet object at 0x7fd840cb0ed0>, <rasa.core.events.SlotSet object at 0x7fd840cb0a90>, <rasa.core.events.SlotSet object at 0x7fd840cb0350>, <rasa.core.events.SlotSet object at 0x7fd840cb03d0>, <rasa.core.events.SlotSet object at 0x7fd840cb0e10>, <rasa.core.events.SlotSet object at 0x7fd840cb0750>, <rasa.core.events.SlotSet object at 0x7fd840cb0a10>, <rasa.core.events.ActionExecuted object at 0x7fd840ae83d0>]’.” 2020-12-09 14:58:41 DEBUG rasa.core.processor - Current slot values: channel: facebook feedback: None feedback_trigger_flow: None handover: default handover_result: success is_registered: True preferred_language: english registration_url: None user_state: regular_user 2020-12-09 14:58:41 DEBUG rasa.core.tracker_store - Tracker with sender_id ‘336’ stored to database 2020-12-09 14:58:41 DEBUG rasa.core.lock_store - Deleted lock for conversation ‘336’. 2020-12-09 14:58:46 DEBUG rasa.core.lock_store - Issuing ticket for conversation ‘336’. 2020-12-09 14:58:46 DEBUG rasa.core.lock_store - Acquiring lock for conversation ‘336’. 2020-12-09 14:58:46 DEBUG rasa.core.lock_store - Acquired lock for conversation ‘336’. 2020-12-09 14:58:46 DEBUG rasa.core.tracker_store - Recreating tracker from sender id ‘336’ “2020-12-09 14:58:46 DEBUG rasa.core.processor - Received user message ‘/greet’ with intent '{‘name’: ‘greet’, ‘confidence’: 1.0}’ and entities ‘[]’” 2020-12-09 14:58:46 DEBUG rasa.core.processor - Logged UserUtterance - tracker now has 28 events. “2020-12-09 14:58:46 DEBUG rasa.core.policies.memoization - Current tracker state [None, None, None, None, None, None, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}]” 2020-12-09 14:58:46 DEBUG rasa.core.policies.memoization - There is no memorised next action “2020-12-09 14:58:46 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.25).” 2020-12-09 14:58:46 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_TEDPolicy 2020-12-09 14:58:46 DEBUG rasa.core.processor - Predicted next action ‘utter_greet’ with confidence 0.47. “2020-12-09 14:58:46 DEBUG rasa.core.processor - Action ‘utter_greet’ ended with events ‘[BotUttered(’¡Hola! Soy Ariel, el chatbot de JovenSalud. ¡Puedo ayudarte a aprender cómo utilizar JovenSalud! :grin:’, {”“elements”": null, ““quick_replies””: null, ““buttons””: null, ““attachment””: null, ““image””: null, ““custom””: null}, {}, 1607525926.7385998)]’." “2020-12-09 14:58:46 DEBUG rasa.core.policies.memoization - Current tracker state [None, None, None, None, None, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_utter_greet’: 1.0, ‘slot_is_registered_1’: 1.0}]” 2020-12-09 14:58:46 DEBUG rasa.core.policies.memoization - There is no memorised next action “2020-12-09 14:58:46 DEBUG rasa.core.policies.mapping_policy - There is no mapped action for the predicted intent, ‘greet’.” “2020-12-09 14:58:46 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.25).” 2020-12-09 14:58:46 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_TEDPolicy 2020-12-09 14:58:46 DEBUG rasa.core.processor - Predicted next action ‘utter_bot_offer_help’ with confidence 0.76. “2020-12-09 14:58:46 DEBUG rasa.core.processor - Action ‘utter_bot_offer_help’ ended with events ‘[BotUttered(’¿En qué puedo ayudarte?’, {”“elements”": null, ““quick_replies””: null, ““buttons””: [{"“payload”": “”/services"", ““title””: ““Ense\u00f1ame a usar JovenSalud””}, {"“payload”": “”/not_alone"", ““title””: ““Cu\u00e9ntame sobre el proyecto NoEst\u00e1sSol@””}], ““attachment””: null, ““image””: null, ““custom””: null}, {}, 1607525926.7789607)]’." “2020-12-09 14:58:46 DEBUG rasa.core.policies.memoization - Current tracker state [None, None, None, None, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_utter_greet’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘prev_utter_bot_offer_help’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0}]” 2020-12-09 14:58:46 DEBUG rasa.core.policies.memoization - There is no memorised next action “2020-12-09 14:58:46 DEBUG rasa.core.policies.mapping_policy - There is no mapped action for the predicted intent, ‘greet’.” “2020-12-09 14:58:46 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.25).” 2020-12-09 14:58:46 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_TEDPolicy 2020-12-09 14:58:46 DEBUG rasa.core.processor - Predicted next action ‘action_listen’ with confidence 0.97. 2020-12-09 14:58:46 DEBUG rasa.core.processor - Action ‘action_listen’ ended with events ‘[]’. 2020-12-09 14:58:46 DEBUG rasa.core.tracker_store - Tracker with sender_id ‘336’ stored to database 2020-12-09 14:58:46 DEBUG rasa.core.lock_store - Deleted lock for conversation ‘336’. 2020-12-09 14:58:53 DEBUG rasa.core.lock_store - Issuing ticket for conversation ‘336’. 2020-12-09 14:58:53 DEBUG rasa.core.lock_store - Acquiring lock for conversation ‘336’. 2020-12-09 14:58:53 DEBUG rasa.core.lock_store - Acquired lock for conversation ‘336’. 2020-12-09 14:58:53 DEBUG rasa.core.tracker_store - Recreating tracker from sender id ‘336’ “2020-12-09 14:58:53 DEBUG rasa.core.processor - Received user message ‘/greet’ with intent '{‘name’: ‘greet’, ‘confidence’: 1.0}’ and entities ‘[]’” 2020-12-09 14:58:53 DEBUG rasa.core.processor - Logged UserUtterance - tracker now has 34 events. “2020-12-09 14:58:53 DEBUG rasa.core.policies.memoization - Current tracker state [None, None, None, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_utter_greet’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘prev_utter_bot_offer_help’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}]” 2020-12-09 14:58:53 DEBUG rasa.core.policies.memoization - There is no memorised next action “2020-12-09 14:58:53 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.25).” 2020-12-09 14:58:53 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_TEDPolicy 2020-12-09 14:58:53 DEBUG rasa.core.processor - Predicted next action ‘utter_greet_regular’ with confidence 0.43. “2020-12-09 14:58:53 DEBUG rasa.core.processor - Action ‘utter_greet_regular’ ended with events ‘[BotUttered(’¡Que bien tenerte de vuelta! Si tienes dudas sobre como usar JovenSalud me puedes preguntar. Te comparto un consejo:’, {”“elements”": null, ““quick_replies””: null, ““buttons””: null, ““attachment””: “”{{some_base_url}}/contenido/recursos_admin/ilustracion/recurso_ilustracion_1552577257970.png"", ““image””: “”{{some_base_url}}/contenido/recursos_admin/ilustracion/recurso_ilustracion_1552577257970.png"", ““custom””: null}, {}, 1607525933.475237)]’." “2020-12-09 14:58:53 DEBUG rasa.core.policies.memoization - Current tracker state [None, None, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_utter_greet’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘prev_utter_bot_offer_help’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0, ‘prev_utter_greet_regular’: 1.0}]” 2020-12-09 14:58:53 DEBUG rasa.core.policies.memoization - There is no memorised next action “2020-12-09 14:58:53 DEBUG rasa.core.policies.mapping_policy - There is no mapped action for the predicted intent, ‘greet’.” “2020-12-09 14:58:53 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.25).” 2020-12-09 14:58:53 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_TEDPolicy 2020-12-09 14:58:53 DEBUG rasa.core.processor - Predicted next action ‘action_listen’ with confidence 0.95. 2020-12-09 14:58:53 DEBUG rasa.core.processor - Action ‘action_listen’ ended with events ‘[]’. 2020-12-09 14:58:53 DEBUG rasa.core.tracker_store - Tracker with sender_id ‘336’ stored to database 2020-12-09 14:58:53 DEBUG rasa.core.lock_store - Deleted lock for conversation ‘336’. 2020-12-09 14:59:01 DEBUG rasa.core.lock_store - Issuing ticket for conversation ‘336’. 2020-12-09 14:59:01 DEBUG rasa.core.lock_store - Acquiring lock for conversation ‘336’. 2020-12-09 14:59:01 DEBUG rasa.core.lock_store - Acquired lock for conversation ‘336’. 2020-12-09 14:59:01 DEBUG rasa.core.tracker_store - Recreating tracker from sender id ‘336’ “2020-12-09 14:59:01 DEBUG rasa.core.processor - Received user message ‘/greet’ with intent '{‘name’: ‘greet’, ‘confidence’: 1.0}’ and entities ‘[]’” 2020-12-09 14:59:01 DEBUG rasa.core.processor - Logged UserUtterance - tracker now has 38 events. “2020-12-09 14:59:01 DEBUG rasa.core.policies.memoization - Current tracker state [None, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_utter_greet’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘prev_utter_bot_offer_help’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0, ‘prev_utter_greet_regular’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}]” 2020-12-09 14:59:01 DEBUG rasa.core.policies.memoization - There is no memorised next action “2020-12-09 14:59:01 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.25).” 2020-12-09 14:59:01 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_TEDPolicy 2020-12-09 14:59:01 DEBUG rasa.core.processor - Predicted next action ‘utter_greet’ with confidence 0.46. “2020-12-09 14:59:01 DEBUG rasa.core.processor - Action ‘utter_greet’ ended with events ‘[BotUttered(’¡Hola! Soy Ariel, el chatbot de JovenSalud. ¡Puedo ayudarte a aprender cómo utilizar JovenSalud! :grin:’, {”“elements”": null, ““quick_replies””: null, ““buttons””: null, ““attachment””: null, ““image””: null, ““custom””: null}, {}, 1607525941.0977778)]’." “2020-12-09 14:59:01 DEBUG rasa.core.policies.memoization - Current tracker state [{‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_utter_greet’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘prev_utter_bot_offer_help’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0, ‘prev_utter_greet_regular’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_utter_greet’: 1.0, ‘slot_is_registered_1’: 1.0}]” 2020-12-09 14:59:01 DEBUG rasa.core.policies.memoization - There is no memorised next action “2020-12-09 14:59:01 DEBUG rasa.core.policies.mapping_policy - There is no mapped action for the predicted intent, ‘greet’.” “2020-12-09 14:59:01 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.25).” 2020-12-09 14:59:01 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_TEDPolicy 2020-12-09 14:59:01 DEBUG rasa.core.processor - Predicted next action ‘utter_bot_offer_help’ with confidence 0.68. “2020-12-09 14:59:01 DEBUG rasa.core.processor - Action ‘utter_bot_offer_help’ ended with events ‘[BotUttered(’¿En qué puedo ayudarte?’, {”“elements”": null, ““quick_replies””: null, ““buttons””: [{"“payload”": “”/services"", ““title””: ““Ense\u00f1ame a usar JovenSalud””}, {"“payload”": “”/not_alone"", ““title””: ““Cu\u00e9ntame sobre el proyecto NoEst\u00e1sSol@””}], ““attachment””: null, ““image””: null, ““custom””: null}, {}, 1607525941.1326017)]’." “2020-12-09 14:59:01 DEBUG rasa.core.policies.memoization - Current tracker state [{‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_utter_greet’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘prev_utter_bot_offer_help’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0, ‘prev_utter_greet_regular’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_utter_greet’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘prev_utter_bot_offer_help’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0}]” 2020-12-09 14:59:01 DEBUG rasa.core.policies.memoization - There is no memorised next action “2020-12-09 14:59:01 DEBUG rasa.core.policies.mapping_policy - There is no mapped action for the predicted intent, ‘greet’.” “2020-12-09 14:59:01 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.25).” 2020-12-09 14:59:01 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_TEDPolicy 2020-12-09 14:59:01 DEBUG rasa.core.processor - Predicted next action ‘action_listen’ with confidence 0.98. 2020-12-09 14:59:01 DEBUG rasa.core.processor - Action ‘action_listen’ ended with events ‘[]’. 2020-12-09 14:59:01 DEBUG rasa.core.tracker_store - Tracker with sender_id ‘336’ stored to database 2020-12-09 14:59:01 DEBUG rasa.core.lock_store - Deleted lock for conversation ‘336’. 2020-12-09 14:59:08 DEBUG rasa.core.lock_store - Issuing ticket for conversation ‘336’. 2020-12-09 14:59:08 DEBUG rasa.core.lock_store - Acquiring lock for conversation ‘336’. 2020-12-09 14:59:08 DEBUG rasa.core.lock_store - Acquired lock for conversation ‘336’. 2020-12-09 14:59:08 DEBUG rasa.core.tracker_store - Recreating tracker from sender id ‘336’ “2020-12-09 14:59:08 DEBUG rasa.core.processor - Received user message ‘/greet’ with intent '{‘name’: ‘greet’, ‘confidence’: 1.0}’ and entities ‘[]’” 2020-12-09 14:59:08 DEBUG rasa.core.processor - Logged UserUtterance - tracker now has 44 events. “2020-12-09 14:59:08 DEBUG rasa.core.policies.memoization - Current tracker state [{‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_utter_greet’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘prev_utter_bot_offer_help’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0, ‘prev_utter_greet_regular’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_utter_greet’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘prev_utter_bot_offer_help’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}]” 2020-12-09 14:59:08 DEBUG rasa.core.policies.memoization - There is no memorised next action “2020-12-09 14:59:08 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.25).” 2020-12-09 14:59:08 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_TEDPolicy 2020-12-09 14:59:08 DEBUG rasa.core.processor - Predicted next action ‘utter_greet’ with confidence 0.44. “2020-12-09 14:59:08 DEBUG rasa.core.processor - Action ‘utter_greet’ ended with events ‘[BotUttered(’¡Hola! Soy Ariel, el chatbot de JovenSalud. ¡Puedo ayudarte a aprender cómo utilizar JovenSalud! :grin:’, {”“elements”": null, ““quick_replies””: null, ““buttons””: null, ““attachment””: null, ““image””: null, ““custom””: null}, {}, 1607525948.3502219)]’." “2020-12-09 14:59:08 DEBUG rasa.core.policies.memoization - Current tracker state [{‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘prev_utter_bot_offer_help’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0, ‘prev_utter_greet_regular’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_utter_greet’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘prev_utter_bot_offer_help’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_utter_greet’: 1.0, ‘slot_is_registered_1’: 1.0}]” 2020-12-09 14:59:08 DEBUG rasa.core.policies.memoization - There is no memorised next action “2020-12-09 14:59:08 DEBUG rasa.core.policies.mapping_policy - There is no mapped action for the predicted intent, ‘greet’.” “2020-12-09 14:59:08 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.25).” 2020-12-09 14:59:08 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_TEDPolicy 2020-12-09 14:59:08 DEBUG rasa.core.processor - Predicted next action ‘utter_bot_offer_help’ with confidence 0.60. “2020-12-09 14:59:08 DEBUG rasa.core.processor - Action ‘utter_bot_offer_help’ ended with events ‘[BotUttered(’¿En qué puedo ayudarte?’, {”“elements”": null, ““quick_replies””: null, ““buttons””: [{"“payload”": “”/services"", ““title””: ““Ense\u00f1ame a usar JovenSalud””}, {"“payload”": “”/not_alone"", ““title””: ““Cu\u00e9ntame sobre el proyecto NoEst\u00e1sSol@””}], ““attachment””: null, ““image””: null, ““custom””: null}, {}, 1607525948.3813398)]’." “2020-12-09 14:59:08 DEBUG rasa.core.policies.memoization - Current tracker state [{‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0, ‘prev_utter_greet_regular’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_utter_greet’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘prev_utter_bot_offer_help’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_utter_greet’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘prev_utter_bot_offer_help’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0}]” 2020-12-09 14:59:08 DEBUG rasa.core.policies.memoization - There is no memorised next action “2020-12-09 14:59:08 DEBUG rasa.core.policies.mapping_policy - There is no mapped action for the predicted intent, ‘greet’.” “2020-12-09 14:59:08 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.25).” 2020-12-09 14:59:08 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_TEDPolicy 2020-12-09 14:59:08 DEBUG rasa.core.processor - Predicted next action ‘action_listen’ with confidence 0.98. 2020-12-09 14:59:08 DEBUG rasa.core.processor - Action ‘action_listen’ ended with events ‘[]’. 2020-12-09 14:59:08 DEBUG rasa.core.tracker_store - Tracker with sender_id ‘336’ stored to database 2020-12-09 14:59:08 DEBUG rasa.core.lock_store - Deleted lock for conversation ‘336’. 2020-12-09 14:59:13 DEBUG rasa.core.lock_store - Issuing ticket for conversation ‘336’. 2020-12-09 14:59:13 DEBUG rasa.core.lock_store - Acquiring lock for conversation ‘336’. 2020-12-09 14:59:13 DEBUG rasa.core.lock_store - Acquired lock for conversation ‘336’. 2020-12-09 14:59:13 DEBUG rasa.core.tracker_store - Recreating tracker from sender id ‘336’ “2020-12-09 14:59:13 DEBUG rasa.core.processor - Received user message ‘/greet’ with intent '{‘name’: ‘greet’, ‘confidence’: 1.0}’ and entities ‘[]’” 2020-12-09 14:59:13 DEBUG rasa.core.processor - Logged UserUtterance - tracker now has 50 events. “2020-12-09 14:59:13 DEBUG rasa.core.policies.memoization - Current tracker state [{‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0, ‘prev_utter_greet_regular’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_utter_greet’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘prev_utter_bot_offer_help’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_utter_greet’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘prev_utter_bot_offer_help’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}]” 2020-12-09 14:59:13 DEBUG rasa.core.policies.memoization - There is no memorised next action “2020-12-09 14:59:13 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.25).” 2020-12-09 14:59:13 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_TEDPolicy 2020-12-09 14:59:13 DEBUG rasa.core.processor - Predicted next action ‘utter_greet_regular’ with confidence 0.46. “2020-12-09 14:59:13 DEBUG rasa.core.processor - Action ‘utter_greet_regular’ ended with events ‘[BotUttered(’¡Recuerda! Si tienes dudas sobre como usar JovenSalud me puedes preguntar. Mientras tanto comparto contigo un mensaje:’, {”“elements”": null, ““quick_replies””: null, ““buttons””: null, ““attachment””: “”{{some_base_url}}/contenido/recursos_admin/ilustracion/recurso_ilustracion_1562786697599.jpg"", ““image””: “”{{some_base_url}}/contenido/recursos_admin/ilustracion/recurso_ilustracion_1562786697599.jpg"", ““custom””: null}, {}, 1607525953.1979961)]’." “2020-12-09 14:59:13 DEBUG rasa.core.policies.memoization - Current tracker state [{‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_utter_greet’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘prev_utter_bot_offer_help’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_utter_greet’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘prev_utter_bot_offer_help’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0, ‘prev_utter_greet_regular’: 1.0}]” 2020-12-09 14:59:13 DEBUG rasa.core.policies.memoization - There is no memorised next action “2020-12-09 14:59:13 DEBUG rasa.core.policies.mapping_policy - There is no mapped action for the predicted intent, ‘greet’.” “2020-12-09 14:59:13 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.25).” 2020-12-09 14:59:13 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_TEDPolicy 2020-12-09 14:59:13 DEBUG rasa.core.processor - Predicted next action ‘action_listen’ with confidence 0.97. 2020-12-09 14:59:13 DEBUG rasa.core.processor - Action ‘action_listen’ ended with events ‘[]’. 2020-12-09 14:59:13 DEBUG rasa.core.tracker_store - Tracker with sender_id ‘336’ stored to database 2020-12-09 14:59:13 DEBUG rasa.core.lock_store - Deleted lock for conversation ‘336’. 2020-12-09 14:59:15 DEBUG rasa.core.lock_store - Issuing ticket for conversation ‘336’. 2020-12-09 14:59:15 DEBUG rasa.core.lock_store - Acquiring lock for conversation ‘336’. 2020-12-09 14:59:15 DEBUG rasa.core.lock_store - Acquired lock for conversation ‘336’. 2020-12-09 14:59:15 DEBUG rasa.core.tracker_store - Recreating tracker from sender id ‘336’ “2020-12-09 14:59:15 DEBUG rasa.core.processor - Received user message ‘/greet’ with intent '{‘name’: ‘greet’, ‘confidence’: 1.0}’ and entities ‘[]’” 2020-12-09 14:59:15 DEBUG rasa.core.processor - Logged UserUtterance - tracker now has 54 events. “2020-12-09 14:59:15 DEBUG rasa.core.policies.memoization - Current tracker state [{‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_utter_greet’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘prev_utter_bot_offer_help’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_utter_greet’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘prev_utter_bot_offer_help’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0, ‘prev_utter_greet_regular’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}]” 2020-12-09 14:59:15 DEBUG rasa.core.policies.memoization - There is no memorised next action “2020-12-09 14:59:15 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.25).” 2020-12-09 14:59:15 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_TEDPolicy 2020-12-09 14:59:15 DEBUG rasa.core.processor - Predicted next action ‘utter_greet’ with confidence 0.46. “2020-12-09 14:59:15 DEBUG rasa.core.processor - Action ‘utter_greet’ ended with events ‘[BotUttered(’¡Hola! Soy Ariel, el chatbot de JovenSalud. ¡Puedo ayudarte a aprender cómo utilizar JovenSalud! :grin:’, {”“elements”": null, ““quick_replies””: null, ““buttons””: null, ““attachment””: null, ““image””: null, ““custom””: null}, {}, 1607525955.652702)]’." “2020-12-09 14:59:15 DEBUG rasa.core.policies.memoization - Current tracker state [{‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘prev_utter_bot_offer_help’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_utter_greet’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘prev_utter_bot_offer_help’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0, ‘prev_utter_greet_regular’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_utter_greet’: 1.0, ‘slot_is_registered_1’: 1.0}]” 2020-12-09 14:59:15 DEBUG rasa.core.policies.memoization - There is no memorised next action “2020-12-09 14:59:15 DEBUG rasa.core.policies.mapping_policy - There is no mapped action for the predicted intent, ‘greet’.” “2020-12-09 14:59:15 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.25).” 2020-12-09 14:59:15 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_TEDPolicy 2020-12-09 14:59:15 DEBUG rasa.core.processor - Predicted next action ‘utter_bot_offer_help’ with confidence 0.68. “2020-12-09 14:59:15 DEBUG rasa.core.processor - Action ‘utter_bot_offer_help’ ended with events ‘[BotUttered(’¿En qué puedo ayudarte?’, {”“elements”": null, ““quick_replies””: null, ““buttons””: [{"“payload”": “”/services"", ““title””: ““Ense\u00f1ame a usar JovenSalud””}, {"“payload”": “”/not_alone"", ““title””: ““Cu\u00e9ntame sobre el proyecto NoEst\u00e1sSol@””}], ““attachment””: null, ““image””: null, ““custom””: null}, {}, 1607525955.6850402)]’." “2020-12-09 14:59:15 DEBUG rasa.core.policies.memoization - Current tracker state [{‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_utter_greet’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘prev_utter_bot_offer_help’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0, ‘prev_utter_greet_regular’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘prev_utter_greet’: 1.0, ‘slot_is_registered_1’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘slot_channel_0’: 1.0, ‘prev_utter_bot_offer_help’: 1.0, ‘slot_handover_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0}]” 2020-12-09 14:59:15 DEBUG rasa.core.policies.memoization - There is no memorised next action “2020-12-09 14:59:15 DEBUG rasa.core.policies.mapping_policy - There is no mapped action for the predicted intent, ‘greet’.” “2020-12-09 14:59:15 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.25).” 2020-12-09 14:59:15 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_TEDPolicy 2020-12-09 14:59:15 DEBUG rasa.core.processor - Predicted next action ‘action_listen’ with confidence 0.98. 2020-12-09 14:59:15 DEBUG rasa.core.processor - Action ‘action_listen’ ended with events ‘[]’. 2020-12-09 14:59:15 DEBUG rasa.core.tracker_store - Tracker with sender_id ‘336’ stored to database 2020-12-09 14:59:15 DEBUG rasa.core.lock_store - Deleted lock for conversation ‘336’. 2020-12-09 14:59:36 DEBUG rasa.core.lock_store - Issuing ticket for conversation ‘336’. 2020-12-09 14:59:36 DEBUG rasa.core.lock_store - Acquiring lock for conversation ‘336’. 2020-12-09 14:59:36 DEBUG rasa.core.lock_store - Acquired lock for conversation ‘336’. 2020-12-09 14:59:36 DEBUG rasa.core.tracker_store - Recreating tracker from sender id ‘336’

9

Notice that a boolean flag(is_registered) is both true and false at the same time, I was sure it was the root cause but since the flow on Dev worked for all the users despite it, I discarded it.

Since then @rctatman agreed during the working hour that this is definitely should not be happening

The slots are initially set during session_start the relevant flag is_registered does not change during the session at least for the above-mentioned issue, not sure why the tracker has those values since the slots are correct as per the logs above and I have also verified the slot values through tracker API during the above flow.

I have also explored the above by removing relevant default values from the domain but that just makes the model much more unstable so I did not go further.

During session start I am not bringing the old slots so slot are always set during session start from clean state, is there anything that session start does that relies on previous conversation that somehow is resulting in above issue? I am clueless as to why I have above situation?

10

This might not change anything, but what happens if you set the slots to “True” (capital T) in the story? That’s how it is in at least parts of the legacy docs and I’m wondering if something w/ the typing might be off?

11

@rctatman Did that, it did not fix the slot issue, got the same tracker this time too

rasa.core.policies.memoization - Current tracker state [None, None, None, None, None, None, {‘slot_handover_result_0’: 1.0, ‘slot_handover_0’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_channel_0’: 1.0}, {‘slot_handover_result_0’: 1.0, ‘intent_greet’: 1.0, ‘slot_handover_0’: 1.0, ‘prev_action_listen’: 1.0, ‘slot_user_state_3’: 1.0, ‘slot_is_registered_0’: 1.0, ‘slot_is_registered_1’: 1.0, ‘slot_channel_0’: 1.0}]

12

the first feature of boolean slot is always 1 if it is set to smth, see featurization rasa/slots.py at 60e2684ec96fc6dc296110c55e4eec8d62cf21b1 · RasaHQ/rasa · GitHub

13

@Ghostvv thanks, that rules out the slot value issue.

I looked at the CI pipeline and the dependency in requirements.txt was different than what I had in other places so the stage vs local issue is also fixed.

I ended up incrementing augmentation to 120 for everything to work else the bot still goes in the wrong flow i.e. instead of greet regular(registered regular user) I am getting utter greet(registered default user), rest configuration is the same as above

I have doubts regarding a lot of stuff but I will close this thread for now.

14

I wouldn’t recommend to use augmentation at all. Rather rewrite your stories cleanly and use rules where you have a lot of similar bits of conversational patterns

15

@Ghostvv We are still on 1.x, Once everything is stable, we are planning to move to 2.X