Why I am not getting any help from this community

Hi there ! I have posted a question but not getting any help. please heelp me. http://forum.rasa.com/t/eoferror-ran-out-of-input-when-try-to-run-rasa-x/26684?u=shoeb-howlader

Hi @shoeb-howlader,

As a rule, everyone here does their best to help those who need help. Nevertheless, it can happen that a topic gets lost once in a while - large amounts of new topics are created every day.

The fact that you haven’t been helped so far is most likely due to the fact that either no one has seen your topic yet, or no one has had an idea how to help.

I would ask you to give us some more information:

  1. Which OS are you using (I assume Windows due to your path structure) ?
  2. Which Python Version are you using (besides Anaconda) ?
  3. How did you install Rasa and Rasa X ?
  4. Which version of Rasa X is currently installed ?

Kind regards
Julian

2 Likes

@JulianGerhard thank you very much. :heart: . I became very sad when not getting any answer. I am very sorry :disappointed_relieved::expressionless: .

  1. OS : Windows 10
  2. python 3.6
  3. All the packages are installed in a anaconda environment. I used pip to install rasa x . Here is what I did:
conda create -n rasaenv python=3.6
conda activate rasaenv
pip install rasa-x --extra-index-url https://pypi.rasa.com/simple
  1. rasa version 1.9.3

In my case rasa init command works. rasa train command works. rasa shell works well. I can chat within terminal. But when I try rasa x command in comand promt , it doesn’t works. It returns the follwing

Starting Rasa X in local mode... 🚀
Traceback (most recent call last):
  File "<string>", line 1, in <module>
  File "c:\programdata\anaconda3\envs\rasaenv\lib\multiprocessing\spawn.py", line 105, in spawn_main
    exitcode = _main(fd)
  File "c:\programdata\anaconda3\envs\rasaenv\lib\multiprocessing\spawn.py", line 115, in _main
    self = reduction.pickle.load(from_parent)
EOFError: Ran out of input
Traceback (most recent call last):
  File "c:\programdata\anaconda3\envs\rasaenv\lib\site-packages\rasa\cli\x.py", line 431, in run_locally
    args, project_path, args.data, token=rasa_x_token, config_path=config_path
  File "c:\programdata\anaconda3\envs\rasaenv\lib\site-packages\rasax\community\local.py", line 186, in main
    app = rasa_x_server.configure_app()
  File "c:\programdata\anaconda3\envs\rasaenv\lib\site-packages\rasax\community\api\app.py", line 206, in configure_app
    app.blueprint(interface.blueprint())
  File "c:\programdata\anaconda3\envs\rasaenv\lib\site-packages\rasax\community\api\blueprints\interface.py", line 119, in blueprint
    interface_directory = locate_interface()
  File "c:\programdata\anaconda3\envs\rasaenv\lib\site-packages\rasax\community\api\blueprints\interface.py", line 104, in locate_interface
    return build_interface()
  File "c:\programdata\anaconda3\envs\rasaenv\lib\site-packages\rasax\community\api\blueprints\interface.py", line 80, in build_interface
    p.start()
  File "c:\programdata\anaconda3\envs\rasaenv\lib\multiprocessing\process.py", line 105, in start
    self._popen = self._Popen(self)
  File "c:\programdata\anaconda3\envs\rasaenv\lib\multiprocessing\context.py", line 223, in _Popen
    return _default_context.get_context().Process._Popen(process_obj)
  File "c:\programdata\anaconda3\envs\rasaenv\lib\multiprocessing\context.py", line 322, in _Popen
    return Popen(process_obj)
  File "c:\programdata\anaconda3\envs\rasaenv\lib\multiprocessing\popen_spawn_win32.py", line 65, in __init__
    reduction.dump(process_obj, to_child)
  File "c:\programdata\anaconda3\envs\rasaenv\lib\multiprocessing\reduction.py", line 60, in dump
    ForkingPickler(file, protocol).dump(obj)
AttributeError: Can't pickle local object 'build_interface.<locals>.run_build'

Sorry, something went wrong (see error above). Make sure to start Rasa X with valid data and valid domain and config files. Please, also check any warnings that popped up.
If you need help fixing the issue visit our forum: http://forum.rasa.com/.

package installed in my environment:

# Name                    Version                   Build  Channel
absl-py                   0.9.0                    pypi_0    pypi
aiofiles                  0.4.0                    pypi_0    pypi
aiohttp                   3.6.2                    pypi_0    pypi
alembic                   1.4.2                    pypi_0    pypi
apscheduler               3.6.3                    pypi_0    pypi
astor                     0.8.1                    pypi_0    pypi
async-generator           1.10                     pypi_0    pypi
async-timeout             3.0.1                    pypi_0    pypi
attrs                     19.3.0                   pypi_0    pypi
boto3                     1.12.31                  pypi_0    pypi
botocore                  1.15.31                  pypi_0    pypi
cachetools                4.0.0                    pypi_0    pypi
certifi                   2019.11.28               py36_1
cffi                      1.14.0                   pypi_0    pypi
chardet                   3.0.4                    pypi_0    pypi
cloudpickle               1.2.2                    pypi_0    pypi
colorama                  0.4.3                    pypi_0    pypi
colorclass                2.2.0                    pypi_0    pypi
coloredlogs               10.0                     pypi_0    pypi
colorhash                 1.0.2                    pypi_0    pypi
contextvars               2.4                      pypi_0    pypi
cryptography              2.8                      pypi_0    pypi
cycler                    0.10.0                   pypi_0    pypi
decorator                 4.4.2                    pypi_0    pypi
dnspython                 1.16.0                   pypi_0    pypi
docopt                    0.6.2                    pypi_0    pypi
docutils                  0.15.2                   pypi_0    pypi
fbmessenger               6.0.0                    pypi_0    pypi
future                    0.18.2                   pypi_0    pypi
gast                      0.2.2                    pypi_0    pypi
gevent                    1.4.0                    pypi_0    pypi
gitdb                     4.0.2                    pypi_0    pypi
gitpython                 3.1.0                    pypi_0    pypi
google-auth               1.12.0                   pypi_0    pypi
google-auth-oauthlib      0.4.1                    pypi_0    pypi
google-pasta              0.2.0                    pypi_0    pypi
greenlet                  0.4.15                   pypi_0    pypi
grpcio                    1.27.2                   pypi_0    pypi
h11                       0.8.1                    pypi_0    pypi
h2                        3.2.0                    pypi_0    pypi
h5py                      2.10.0                   pypi_0    pypi
hpack                     3.0.0                    pypi_0    pypi
hstspreload               2020.3.25                pypi_0    pypi
httplib2                  0.17.0                   pypi_0    pypi
httptools                 0.1.1                    pypi_0    pypi
httpx                     0.9.3                    pypi_0    pypi
humanfriendly             8.1                      pypi_0    pypi
hyperframe                5.2.0                    pypi_0    pypi
idna                      2.9                      pypi_0    pypi
idna-ssl                  1.1.0                    pypi_0    pypi
immutables                0.11                     pypi_0    pypi
importlib-metadata        1.6.0                    pypi_0    pypi
isodate                   0.6.0                    pypi_0    pypi
jmespath                  0.9.5                    pypi_0    pypi
joblib                    0.14.1                   pypi_0    pypi
jsonpickle                1.3                      pypi_0    pypi
jsonschema                3.2.0                    pypi_0    pypi
kafka-python              1.4.7                    pypi_0    pypi
keras-applications        1.0.8                    pypi_0    pypi
keras-preprocessing       1.1.0                    pypi_0    pypi
kiwisolver                1.1.0                    pypi_0    pypi
mako                      1.1.2                    pypi_0    pypi
markdown                  3.2.1                    pypi_0    pypi
markupsafe                1.1.1                    pypi_0    pypi
matplotlib                3.1.3                    pypi_0    pypi
mattermostwrapper         2.2                      pypi_0    pypi
multidict                 4.7.5                    pypi_0    pypi
networkx                  2.4                      pypi_0    pypi
numpy                     1.18.2                   pypi_0    pypi
oauth2client              4.1.3                    pypi_0    pypi
oauthlib                  3.1.0                    pypi_0    pypi
opt-einsum                3.2.0                    pypi_0    pypi
packaging                 19.0                     pypi_0    pypi
pika                      1.1.0                    pypi_0    pypi
pip                       20.0.2                   py36_1
prompt-toolkit            2.0.10                   pypi_0    pypi
protobuf                  3.11.3                   pypi_0    pypi
psycopg2-binary           2.8.4                    pypi_0    pypi
pyasn1                    0.4.8                    pypi_0    pypi
pyasn1-modules            0.2.8                    pypi_0    pypi
pycparser                 2.20                     pypi_0    pypi
pydot                     1.4.1                    pypi_0    pypi
pyjwt                     1.7.1                    pypi_0    pypi
pykwalify                 1.7.0                    pypi_0    pypi
pymongo                   3.8.0                    pypi_0    pypi
pyparsing                 2.4.6                    pypi_0    pypi
pyreadline                2.1                      pypi_0    pypi
pyrsistent                0.16.0                   pypi_0    pypi
pysocks                   1.7.1                    pypi_0    pypi
python                    3.6.10               h9f7ef89_1
python-crfsuite           0.9.7                    pypi_0    pypi
python-dateutil           2.8.1                    pypi_0    pypi
python-editor             1.0.4                    pypi_0    pypi
python-engineio           3.11.2                   pypi_0    pypi
python-socketio           4.4.0                    pypi_0    pypi
python-telegram-bot       11.1.0                   pypi_0    pypi
pytz                      2019.3                   pypi_0    pypi
pyyaml                    5.3.1                    pypi_0    pypi
questionary               1.5.1                    pypi_0    pypi
rasa                      1.9.3                    pypi_0    pypi
rasa-sdk                  1.9.0                    pypi_0    pypi
rasa-x                    0.27.1                   pypi_0    pypi
redis                     3.4.1                    pypi_0    pypi
requests                  2.23.0                   pypi_0    pypi
requests-oauthlib         1.3.0                    pypi_0    pypi
requests-toolbelt         0.9.1                    pypi_0    pypi
rfc3986                   1.3.2                    pypi_0    pypi
rocketchat-api            0.6.36                   pypi_0    pypi
rsa                       4.0                      pypi_0    pypi
ruamel-yaml               0.15.100                 pypi_0    pypi
s3transfer                0.3.3                    pypi_0    pypi
sanic                     19.12.2                  pypi_0    pypi
sanic-cors                0.10.0.post3             pypi_0    pypi
sanic-jwt                 1.3.2                    pypi_0    pypi
sanic-plugins-framework   0.9.2                    pypi_0    pypi
scikit-learn              0.22.2.post1             pypi_0    pypi
scipy                     1.4.1                    pypi_0    pypi
setuptools                46.1.1                   py36_0
six                       1.14.0                   pypi_0    pypi
sklearn-crfsuite          0.3.6                    pypi_0    pypi
slackclient               2.5.0                    pypi_0    pypi
smmap                     3.0.1                    pypi_0    pypi
sniffio                   1.1.0                    pypi_0    pypi
sqlalchemy                1.3.15                   pypi_0    pypi
sqlite                    3.31.1               he774522_0
tabulate                  0.8.7                    pypi_0    pypi
tensorboard               2.1.1                    pypi_0    pypi
tensorflow                2.1.0                    pypi_0    pypi
tensorflow-addons         0.8.3                    pypi_0    pypi
tensorflow-estimator      2.1.0                    pypi_0    pypi
tensorflow-hub            0.7.0                    pypi_0    pypi
tensorflow-probability    0.7.0                    pypi_0    pypi
termcolor                 1.1.0                    pypi_0    pypi
terminaltables            3.1.0                    pypi_0    pypi
tqdm                      4.31.1                   pypi_0    pypi
twilio                    6.26.3                   pypi_0    pypi
typeguard                 2.7.1                    pypi_0    pypi
typing-extensions         3.7.4.1                  pypi_0    pypi
tzlocal                   2.0.0                    pypi_0    pypi
ujson                     1.35                     pypi_0    pypi
urllib3                   1.25.8                   pypi_0    pypi
vc                        14.1                 h0510ff6_4
vs2015_runtime            14.16.27012          hf0eaf9b_1
wcwidth                   0.1.9                    pypi_0    pypi
webexteamssdk             1.1.1                    pypi_0    pypi
websockets                8.1                      pypi_0    pypi
werkzeug                  1.0.0                    pypi_0    pypi
wheel                     0.34.2                   py36_0
wincertstore              0.2              py36h7fe50ca_0
wrapt                     1.12.1                   pypi_0    pypi
yarl                      1.4.2                    pypi_0    pypi
zipp                      3.1.0                    pypi_0    pypi

many many thanks @JulianGerhard :heart::heart::heart::heart::heart: . I am very happy to see your reply. I hope you can help me to overcome this problem.

Kind regards

shoeb

Hi @shoeb-howlader,

during my research I stumbled upon this issue on Github. Can you please try to separate those environments and test again? At least I can reproduce the problem, but I didnt have the time to check the recommended solution of @degiz.

Kind regards
Julian

thanks @JulianGerhard for your valueable time:heart::heart::heart::heart:. I have created a new virtual environment. then installed rasa-x but unfortunately I am facing the same issue again. :expressionless::disappointed_relieved:.

me toooooo so I go fallback

pip install rasa-x==0.26.3 --extra-index-url https://pypi.rasa.com/simple

rasa 1.8.3 rasa-sdk 1.9.0 rasa-x 0.26.3

@hello-code is it working ?

rasa x is working.

1 Like

@hello-code your environment python version?

@hello-code I am trying to run this command . but getting error :expressionless:

> ERROR: Could not install packages due to an EnvironmentError: HTTPSConnectionPool(host='storage.googleapis.com', port=443): Max retries exceeded with url: /rasa-packages/74d7/rasa-x/rasa_x-0.27.0-py3-none-any.whl?Signature=b0VFfLWdagc%2BsYwal7EdKeZjQ4wQ7dnY4vWWffPzr5qcRUQI8byoDN4vFqOZ6wDURWbTN9dst7SrVRMPhJa5wrkpVpGkDgwU4iMJoF%2BSWb7npdkmSpMWlrEmoA2PNxIKoee0H9ctLm6%2BhUtB%2B76fM8jLUi82P9qpuH02J%2FXjQss0D%2FhFuk0%2FfMocKfTxcP0%2BYecUTa5OqBtLh%2BlZJDPq4XemSuYIIB3%2BIrp7McinJrYjCKvrfGXY%2FgzQfgQjjMpHV3lvdw6KRgkJur3QQ%2B9bIsYrHVuGjCCatMAi6MegALLdn5f0ntPmoqv%2BkB03TvL7QiOSw5pzU5FhZq%2BRWVrVuQ%3D%3D&Expires=1585672278&GoogleAccessId=pypi-storage%40pypi-190908.iam.gserviceaccount.com (Caused by SSLError(SSLEOFError(8, 'EOF occurred in violation of protocol (_ssl.c:852)'),))

Network issue. Where are you from? Maybe you need a proxy. I use Windows 10, miniconda3, python3.6.8

1 Like

I solved this problem setting /etc/pip.conf like this:

[global] trusted-host = Links for pip pypi.org files.pythonhosted.org https://pypi.rasa.com/simple pypi.rasa.com pypi.python.org pypi.com storage.googleapis.com https://storage.googleapis.com