In an action, dispatcher.utter_template does not utter the template immediately. It only dispatches at the end of the action. How can I force the bot to say a utter before the action is complete? The reason why I want to force the bot to say something right away is that I want it to say something while it is calling an external API (which takes a while). In this way, the user at least has some feedback that the bot received a message Thank you

Hi @Tanja , I recently read the chapter about Proactively Reach Out to the User either by calling a POST request to the endpoint or using the CallbackInput . Couldn’t that be a solution to use inside an action before actually executing the long running function if someone doesn’t want to model the case inside the stories? I am asking because I didn’t try that function yet but it may become important. Regards Julian

Hi @JulianGerhard , thanks for pointing that out! Did not thought about that, but I guess you are right. It should work.

Thank you both! I’ll try this and get back to you :slight_smile:

Ok so basically I tried with the Callback input but I’m not receiving the first message (“let’s see what options…”) in my application. I think the reason is because it is creating a tracker. How do I avoid this? Creating a new tracker for id 'default'. 2019-11-08 12:15:18 DEBUG rasa.core.tracker_store - Recreating tracker for id 'default' 2019-11-08 12:15:18 DEBUG rasa.core.processor - Action 'utter_options_available' ended with events '['BotUttered(text: Let\'s see what options we have available, data: {"elements": null, "quick_replies": null, "buttons": null, "attachment": "default", "image": "default", "custom": null}, metadata: {})']' 2019-11-08 12:15:18 DEBUG rasa.core.lock_store - Deleted lock for conversation 'default'. 2019-11-08 12:15:18 DEBUG rasa.core.tracker_store - Recreating tracker for id 'default' 2019-11-08 12:15:20 DEBUG rasa.core.processor - Action 'book_form' ended with events '['BotUttered(text: (....)']' My application receives bot message by sending a post request to rasa with the user message. @JulianGerhard @Tanja

If there is no tracker yet, Rasa will create one. This is a normal process. We need the tracker to keep track of all the incoming and outgoing messages. Is there any error? Can you please paste the full log here?

2019-11-12 10:15:47 DEBUG rasa.core.policies.memoization - Current tracker state [None, None, None, {}, {'intent_book': 1.0, 'prev_action_listen': 1.0, 'entity_location': 1.0}] 2019-11-12 10:15:47 DEBUG rasa.core.policies.memoization - There is no memorised next action 2019-11-12 10:15:47 DEBUG rasa.core.policies.mapping_policy - There is no mapped action for the predicted intent, 'give_cabin_class'. 2019-11-12 10:15:47 DEBUG rasa.core.policies.form_policy - There is an active form 'book_form' 2019-11-12 10:15:47 DEBUG rasa.core.policies.two_stage_fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.3). 2019-11-12 10:15:47 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_3_FormPolicy 2019-11-12 10:15:47 DEBUG rasa.core.processor - Predicted next action 'action_listen' with confidence 1.00. 2019-11-12 10:15:47 DEBUG rasa.core.processor - Action 'action_listen' ended with events '[]' 2019-11-12 10:15:47 DEBUG rasa.core.lock_store - Deleted lock for conversation '123'. 2019-11-12 10:15:53 DEBUG rasa.core.tracker_store - Recreating tracker for id '123' 2019-11-12 10:15:53 WARNING root - Could not parse timestamp 6bd9a488f5eb4e6eb0fb89a86a7026e7. Instead current UTC time will be passed to duckling. Error: invalid literal for int() with base 10: '6bd9a488f5eb4e6eb0fb89a86a7026e7' 2019-11-12 10:15:53 DEBUG rasa.core.processor - Received user message 'arrive faster' with intent '{'name': 'arrive_fast', 'confidence': 0.9331502318382263}' and entities '[]' 2019-11-12 10:15:53 DEBUG rasa.core.processor - Logged UserUtterance - tracker now has 101 events 2019-11-12 10:15:53 DEBUG rasa.core.policies.memoization - Current tracker state [None, None, None, {}, {'intent_book': 1.0, 'prev_action_listen': 1.0, 'entity_location': 1.0}] 2019-11-12 10:15:53 DEBUG rasa.core.policies.memoization - There is no memorised next action 2019-11-12 10:15:53 DEBUG rasa.core.policies.form_policy - There is an active form 'book_form' 2019-11-12 10:15:53 DEBUG rasa.core.policies.two_stage_fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.3). 2019-11-12 10:15:53 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_3_FormPolicy 2019-11-12 10:15:53 DEBUG rasa.core.processor - Predicted next action 'book_form' with confidence 1.00. 2019-11-12 10:15:53 DEBUG rasa.core.actions.action - Calling action endpoint to run action 'book_form'. 2019-11-12 10:15:53 DEBUG rasa.core.tracker_store - Creating a new tracker for id 'default'. 2019-11-12 10:15:53 DEBUG rasa.core.tracker_store - Recreating tracker for id 'default' 2019-11-12 10:15:53 DEBUG rasa.core.processor - Action 'utter_options_available' ended with events '['BotUttered(text: Let\'s see what options we have available, data: {"elements": null, "quick_replies": null, "buttons": null, "attachment": "default", "image": "de…

Hi @teresalazar13 , if I am not wrong, you need to use the right conversation_id - otherwise it would create the new (mentioned) tracker. You execute: http://localhost:5005/conversations/default/execute which means that the conversation_id is default (maybe you got that from the example ). If am right, you already have however created a tracker: 2019-11-12 10:15:47 DEBUG rasa.core.lock_store - Deleted lock for conversation '123'. Can you please try to send the POST request to the “running” conversation and see if your expected behaviour happens? Regards Julian

Thank you @JulianGerhard If I change the POST request to: def say_options_available(self): headers = { 'Content-Type': 'application/json', } data = '{"name":"utter_options_available"}' response = requests.post('http://localhost:5005/conversations/123/execute', headers=headers, data=data) print(response) I get errors saying: 2019-11-14 14:13:48 DEBUG rasa.core.lock_store - Failed to acquire lock for conversation ID ‘123’. Retrying… 2019-11-14 14:13:49 DEBUG rasa.core.lock_store - Failed to acquire lock for conversation ID ‘123’. Retrying…

Utter template immediately

Rasa Open Source

teresalazar13 (Teresa Salazar) November 21, 2019, 10:09am 19

Yes, that’s right!

Topic		Replies	Views
Dispatcher.utter_message(template = or dispatcher.utter_message(template = response, not send message Rasa Open Source	8	891	October 22, 2022
Sending multiple messages a few seconds apart Rasa Open Source	8	2367	November 23, 2021
Utter while processing custom action Rasa Open Source	9	1785	February 19, 2021
Delay in dispatcher.utter_message() Rasa Open Source	13	1682	April 21, 2022
How to retrive actions in utter template Rasa Open Source	3	883	December 23, 2019

Utter template immediately

Related topics