UserUttered doesn't trigger any action

I have tried to user the event UserUttered in some of my actions. This event doesn’t trigger any next action in the story even though the custom action works properly. I have tried to find answers in the forum, but nothing seems to work.

This is what I see in the logs:

This is what I used in the action: image

This is the story for the intent: image

That’s the input to the bot (there was no reply after this):

Has anyone used UserUttered successfully?


The slot set happens right after the user uttered, and before the action prediction, can you try swapping utter_agent.answer.greetings.hello and slot{"button_slot": null} in the story?

Also, trying to create that story with interactive learning might help :slight_smile: