Hi all,
I am trying to connect Rasa Open Source to Whatsapp via Twilio. After I have followed these instructions, ngrok display this error:
POST /webhooks/twilio/webhook 204 No Content
Furthermore, Rasa show this:
2021-05-29 10:09:25 ERROR rasa.core.channels.twilio - Something went wrong ‘Unable to create record: Twilio could not find a Channel with the specified From address’
2021-05-29 10:09:25 INFO twilio.http_client - POST Request: https://api.twilio.com/2010-04-01/Accounts/ACf112855a56677ad9a170ddd85c6167dd/Messages.json
2021-05-29 10:09:25 INFO twilio.http_client - PAYLOAD: {‘To’: ‘whatsapp:+393475745913’, ‘From’: ‘whatsapp:+393475745913’, ‘Body’: “Our pizza: [‘Salami’, ‘Tuna’, ‘Pepperoni’] ”}
2021-05-29 10:09:25 INFO twilio.http_client - POST Response: 400 {“code”: 63007, “message”: “Twilio could not find a Channel with the specified From address”, “more_info”: "https://www.t2021-05-29 10:09:25 ERROR rasa.core.channels.twilio - Something went wrong ‘Unable to create record: Twilio could not find a Channel with the specified From address’
2021-05-29 10:09:25 INFO twilio.http_client - POST Request: https://api.twilio.com/2010-04-01/Accounts/ACf112855a56677ad9a170ddd85c6167dd/Messages.json
2021-05-29 10:09:25 INFO twilio.http_client - PAYLOAD: {‘To’: ‘whatsapp:+393475745913’, ‘From’: ‘whatsapp:+393475745913’, ‘Body’: “Our pizza: [‘Salami’, ‘Tuna’, ‘Pepperoni’] ”}
2021-05-29 10:09:25 INFO twilio.http_client - POST Response: 400 {“code”: 63007, “message”: “Twilio could not find a Channel with the specified From address”, “more_info”: “https://www.twilio.com/docs/errors/63007”, “status”: 400}
Hi @SimoCanc the error says that Twilio can’t find the From number you are providing. Can you confirm that your From number is valid? Also, do you have Business Profile with Whatsapp within Twilio or are you using the Whatsapp Sandbox?
[‘Salami’, ‘Tuna’, ‘Pepperoni’]
the error says that Twilio can’t find the