Storing link click history in conversation


I want to store link click history in conversation. lets say user is doing conversation with bot and bot given one link to redirect. If user click on it how we track. I don’t want link on any button.

Regards, Avi

Hi @Avinashd

When the user clicks on a hyperlink the redirection, or following of the link is happening in the browser or application and is separate from Rasa. You could either have functionality in the frontend code to track user clicks, or have a link proxy so you can track what the user connects to. Then where you store this is up to you.

This blog post shows how you could potentially combine this data with Rasa conversations: Using Conversation Tags to Measure Carbon bot’s Success Rate

thanks alot Joye,it will help :slight_smile: