hi, I have been working on a password reset flow’s i.e a user wants to change his/her’s account password or user wants to change someone else password. Here goes my stories i am feeding my bot. story 1 ResetPassInt next_action_ask_user_for_self_or_other SelfAccount next_action_ask_user_empID slot{“resettype:”: “self”} EmployeeCodeInput{“empCode”: “85214796”} action_validateempcode slot{“empCode”: “85214796”} MobNumberInt{“mobNum”: “9632145778”} action_validatemobnumber slot{“mobNum”: “9632145778”} MobNumberOtp{“otp”: “999946”} action_otp_validation slot{“otp”: “999946”} export story 2 ResetPassInt next_action_ask_user_for_self_or_other OtherAccount next_action_ask_user_email slot{“resettype:”: “other”} Email-fetch{“email”: "abc@abc.com "} action_validateemail slot{“email”: "abc@abc.com "} EmployeeCodeInput{“empCode”: “85214796”} action_validateempcode slot{“empCode”: “85214796”} MobNumberInt{“mobNum”: “9632145778”} action_validatemobnumber slot{“mobNum”: “9632145778”} MobNumberOtp{“otp”: “999946”} action_otp_validation slot{“otp”: “999946”} export Now problem here i am facing is that on making a query to my bot and moving on with the conversation bot is mis-behaving i.e it is responding with wrong response I am really confused why it is happening for instance i am only feeding it with two scenarios mentioned above but it is not going good. I have tried it with other stories too but problem is persisting.

it is going wrong whenever i input a query simultaneously i.e - U- reset password B- Do you want to reset your account password or other’s account password? Now if by any chance i input again same query i.e U- reset password Here bot should ask again same phrase as mentioned above but instead it goes forward with flow mentioned in the story i.e it replies with B - Please input employee code and this goes on till the story fed to the bot is complete

Stories not working according to the flow set

Rasa Open Source

akelad (Akela Drissner) October 2, 2018, 8:43am 4

That’s because you don’t have a story for saying reset password twice, you need to add one if you want to handle that case

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Stories not working according to the flow set

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