Start conversation with a predefined phrase

Hy!!, It’s possible chatbot starts every conversation with a predefined phrase? And how?

I want chatbot start with funcionalities description and asking “how can I help?”

Any idea?

I don’t know how this can be achieved for other channels, but if you use rasa webchat as UI you can send an intent as init payload. You could then write corresponding stories for this particular intent or map it to some custom action to utter the introduction.

I’m surprised that this is not easily achievable. I would guess that it involves subclassing the /restart intent, but I haven’t actually tried to dig into accomplishing it.

Hello @alex38

How would a story file like this look like and where can I define/adapt this init payload?

Best regards

Tobias Küng