I am using rasa-webchat for UI import Widget from 'rasa-webchat'; import avatarImage from './chatbot.png'; export function CustomWidget() { return ( <Widget initPayload={"/utter_greet"} socketUrl={"http://localhost:5005"} socketPath={"/socket.io/"} customData={{"language": "en", "studentId": "123"}} // arbitrary custom data. Stay minimal as this will be added to the socket title={"Chatbot-beta"} // subtitle={"powered by DigiTechnologyNepal"} storage={"session"} profileAvatar={avatarImage} fullScreenMode={true} /> ) } I want to access the information in customData from rasa. This is my credential.yaml file socketio: user_message_evt: user_uttered bot_message_evt: bot_uttered session_persistence: true metadata_key: customData I was trying to access the data of custonData in action.py class CustomAction(Action): def name(self) -> Text: return "action_get_custom_data" def run(self, dispatcher: CollectingDispatcher, tracker: Tracker, domain: Dict[Text, Any]) -> List[Dict[Text, Any]]: metadata = tracker.latest_message.get("metadata") # retrieve customData from metadata custom_data = metadata.get("customData", {}) # Access the customData print(custom_data) custom_data = tracker.latest_message.get("metadata", {}).get("customData") print(custom_data) # Use the customData as needed if custom_data: # Use the customData as needed student_id = custom_data.get("studentId") language = custom_data.get("language") dispatcher.utter_message("Received customData: student_id={}, language={}".format(student_id, language)) else: dispatcher.utter_message("No customData received") return [] but i am unable to access the customData version Rasa Version : 3.4.2 Minimum Compatible Version: 3.0.0 Rasa SDK Version : 3.4.0 Python Version : 3.10.6

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what was the issue? Can you pls share how did u resolve it?

Solution for accessing the customData- metadata from rasa

stephens (Greg Stephens) March 19, 2023, 5:15pm 5

You can use session_started_metadata as part of the action_session_start call when the bot communication is started. The docs on this are here

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