Socket IO doesn't respond

shadyelia · July 19, 2020, 3:27pm

Using Rasa 1.10.8 and angular 9 Webhook working fine but when I change it to Socket IO, it emits the message to the Rasa bot but it’s doesn’t send back to the front end

credentials.yml :-

 socketio:
  user_message_evt: user_uttered
  bot_message_evt: bot_uttered
  session_persistence: false

rasa run logs :-

2020-07-09 13:34:43,375 [DEBUG]  Recreating tracker for id '5W7ilZ624HeykYGQ'

2020-07-09 13:34:47,037 [DEBUG]  Recreating tracker for id '5W7ilZ624HeykYGQ'

2020-07-09 13:34:47,303 [DEBUG]  Received user message 'hi' with intent '{'name': 'greet', 'confidence': 0.998452365398407}' and entities '[]'

2020-07-09 13:34:47,309 [DEBUG]  Logged UserUtterance - tracker now has 5 events.

2020-07-09 13:34:47,314 [DEBUG]  Current tracker state [None, None, None, None, {'slot_name_0': 1.0}, {'slot_name_0': 1.0, 'intent_greet': 1.0, 'prev_action_greet_user': 1.0}]

2020-07-09 13:34:47,316 [DEBUG]  Launch DeLorean...

2020-07-09 13:34:47,318 [DEBUG]  Current tracker state [None, None, None, None, {'slot_name_0': 1.0}, {'slot_name_0': 1.0, 'intent_greet': 1.0, 'prev_action_greet_user': 1.0}]

2020-07-09 13:34:47,320 [DEBUG]  There is no memorised next action

2020-07-09 13:34:47,321 [DEBUG]  There is no active form

2020-07-09 13:34:47,323 [DEBUG]  There is no mapped action for the predicted intent, 'greet'.

2020-07-09 13:34:47,324 [DEBUG]  Predicted next action using policy_0_TEDPolicy

2020-07-09 13:34:47,325 [DEBUG]  Predicted next action 'action_listen' with confidence 0.91.

2020-07-09 13:34:47,326 [DEBUG]  Action 'action_listen' ended with events '[]'.

2020-07-09 13:34:47,328 [DEBUG]  Deleted lock for conversation '5W7ilZ624HeykYGQ'.

2020-07-09 13:35:41,447 [ERROR]  Exception occurred while handling uri: unknown

NoneType: None

mloubser · July 20, 2020, 7:13am

It looks like your bot is predicting action_listen, so you won’t see anything on the front end; can you try it with some message that actually triggers a response?

shadyelia · July 20, 2020, 9:47am

2020-07-09 13:34:47,323 [DEBUG] There is no mapped action for the predicted intent, ‘greet’.(same logs as HTTP) and it’s working fine with HTTP

mloubser · July 20, 2020, 10:23am

The next line says this though. What are you seeing differently with HTTP? is it predicting a different action? What do the logs look like?

shadyelia · July 20, 2020, 11:27am

Webhook Log:

2020-07-20 13:29:51 DEBUG rasa.core.processor - Received user message ‘hi’ with intent ‘{‘name’: ‘greet’, ‘confidence’: 0.9921329021453857}’ and entities ‘[]’
2020-07-20 13:29:51 DEBUG rasa.core.processor - Logged UserUtterance - tracker now has 4 events.
2020-07-20 13:29:51 DEBUG rasa.core.policies.memoization - Current tracker state [None, {}, {‘intent_greet’: 1.0, ‘prev_action_listen’: 1.0}]
2020-07-20 13:29:51 DEBUG rasa.core.policies.memoization - There is a memorised next action ‘action_greet_user’
2020-07-20 13:29:51 DEBUG rasa.core.policies.form_policy - There is no active form
2020-07-20 13:29:51 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_AugmentedMemoizationPolicy
2020-07-20 13:29:51 DEBUG rasa.core.processor - Predicted next action ‘action_greet_user’ with confidence 1.00.
2020-07-20 13:29:51 DEBUG rasa.core.actions.action - Calling action endpoint to run action ‘action_greet_user’.
2020-07-20 13:29:54 DEBUG rasa.core.processor - Action ‘action_greet_user’ ended with events ‘[BotUttered(‘Hi! My name’s AI4Support.’, {“elements”: null, “quick_replies”: null, “buttons”: null, “attachment”: null, “image”: null, “custom”: null}, {}, 1595244594.0053353)]’.
2020-07-20 13:29:54 DEBUG rasa.core.processor - Current slot values:
```
    firstIntent: None
```
```
    name: None
```
```
    product: None
```
```
    requested_slot: None
```
```
    shown_privacy: None
```
```
    version: None
```
2020-07-20 13:29:54 DEBUG rasa.core.policies.memoization - Current tracker state [{}, {‘intent_greet’: 1.0, ‘prev_action_listen’: 1.0}, {‘intent_greet’: 1.0, ‘prev_action_greet_user’: 1.0}]
2020-07-20 13:29:54 DEBUG rasa.core.policies.memoization - There is a memorised next action ‘action_listen’
2020-07-20 13:29:54 DEBUG rasa.core.policies.form_policy - There is no active form
2020-07-20 13:29:54 DEBUG rasa.core.policies.mapping_policy - There is no mapped action for the predicted intent, ‘greet’.
2020-07-20 13:29:54 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_AugmentedMemoizationPolicy
2020-07-20 13:29:54 DEBUG rasa.core.processor - Predicted next action ‘action_listen’ with confidence 1.00.
2020-07-20 13:29:54 DEBUG rasa.core.processor - Action ‘action_listen’ ended with events ‘[]’.
2020-07-20 13:29:54 DEBUG rasa.core.lock_store - Deleted lock for conversation ‘dsB75PDxcSLFEgy6zD8ZoZLe1zIAHURJyBLpMG20wibDmfa5EVMxLkKIXk9F0AiGnViFtRdJ4L6’.

Socket Log :

2020-07-20 13:31:47 DEBUG rasa.core.processor - Received user message ‘hi’ with intent ‘{‘name’: ‘greet’, ‘confidence’: 0.9921329021453857}’ and entities ‘[]’
2020-07-20 13:31:47 DEBUG rasa.core.processor - Logged UserUtterance - tracker now has 4 events.
2020-07-20 13:31:47 DEBUG rasa.core.policies.memoization - Current tracker state [None, {}, {‘prev_action_listen’: 1.0, ‘intent_greet’: 1.0}]
2020-07-20 13:31:47 DEBUG rasa.core.policies.memoization - There is a memorised next action ‘action_greet_user’
2020-07-20 13:31:47 DEBUG rasa.core.policies.form_policy - There is no active form
2020-07-20 13:31:47 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_AugmentedMemoizationPolicy
2020-07-20 13:31:47 DEBUG rasa.core.processor - Predicted next action ‘action_greet_user’ with confidence 1.00.
2020-07-20 13:31:47 DEBUG rasa.core.actions.action - Calling action endpoint to run action ‘action_greet_user’.
2020-07-20 13:31:49 DEBUG rasa.core.processor - Action ‘action_greet_user’ ended with events ‘[BotUttered(‘Hi! My name’s AI4Support.’, {“elements”: null, “quick_replies”: null, “buttons”: null, “attachment”: null, “image”: null, “custom”: null}, {}, 1595244709.6476202)]’.
2020-07-20 13:31:49 DEBUG rasa.core.processor - Current slot values:
```
    firstIntent: None
```
```
    name: None
```
```
    product: None
```
```
    requested_slot: None
```
```
    shown_privacy: None
```
```
    version: None
```
2020-07-20 13:31:49 DEBUG rasa.core.policies.memoization - Current tracker state [{}, {‘prev_action_listen’: 1.0, ‘intent_greet’: 1.0}, {‘prev_action_greet_user’: 1.0, ‘intent_greet’: 1.0}]
2020-07-20 13:31:49 DEBUG rasa.core.policies.memoization - There is a memorised next action ‘action_listen’
2020-07-20 13:31:49 DEBUG rasa.core.policies.form_policy - There is no active form
2020-07-20 13:31:49 DEBUG rasa.core.policies.mapping_policy - There is no mapped action for the predicted intent, ‘greet’.
2020-07-20 13:31:49 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_AugmentedMemoizationPolicy
2020-07-20 13:31:49 DEBUG rasa.core.processor - Predicted next action ‘action_listen’ with confidence 1.00.
2020-07-20 13:31:49 DEBUG rasa.core.processor - Action ‘action_listen’ ended with events ‘[]’.
2020-07-20 13:31:49 DEBUG rasa.core.lock_store - Deleted lock for conversation ‘339a633000ac487ba77eeb0bc2b436aa’.

mloubser · July 20, 2020, 3:17pm

FYI you can format your logs/code snippets by putting it between triple backticks i.e.

```

< your code goes here >

```

shadyelia · July 20, 2020, 3:42pm

Webhook Log:

2020-07-20 13:29:51 DEBUG    rasa.core.processor  - Received user message 'hi' with intent '{'name': 'greet', 'confidence': 0.9921329021453857}' and entities '[]'
2020-07-20 13:29:51 DEBUG    rasa.core.processor  - Logged UserUtterance - tracker now has 4 events.
2020-07-20 13:29:51 DEBUG    rasa.core.policies.memoization  - Current tracker state [None, {}, {'intent_greet': 1.0, 'prev_action_listen': 1.0}]
2020-07-20 13:29:51 DEBUG    rasa.core.policies.memoization  - There is a memorised next action 'action_greet_user'
2020-07-20 13:29:51 DEBUG    rasa.core.policies.form_policy  - There is no active form
2020-07-20 13:29:51 DEBUG    rasa.core.policies.ensemble  - Predicted next action using policy_1_AugmentedMemoizationPolicy
2020-07-20 13:29:51 DEBUG    rasa.core.processor  - Predicted next action 'action_greet_user' with confidence 1.00.
2020-07-20 13:29:51 DEBUG    rasa.core.actions.action  - Calling action endpoint to run action 'action_greet_user'.
2020-07-20 13:29:54 DEBUG    rasa.core.processor  - Action 'action_greet_user' ended with events '[BotUttered('Hi! My name's AI4Support.', {"elements": null, "quick_replies": null, "buttons": null, "attachment": null, "image": null, "custom": null}, {}, 1595244594.0053353)]'.
2020-07-20 13:29:54 DEBUG    rasa.core.processor  - Current slot values:
        firstIntent: None
        name: None
        product: None
        requested_slot: None
        shown_privacy: None
        version: None
2020-07-20 13:29:54 DEBUG    rasa.core.policies.memoization  - Current tracker state [{}, {'intent_greet': 1.0, 'prev_action_listen': 1.0}, {'intent_greet': 1.0, 'prev_action_greet_user': 1.0}]
2020-07-20 13:29:54 DEBUG    rasa.core.policies.memoization  - There is a memorised next action 'action_listen'
2020-07-20 13:29:54 DEBUG    rasa.core.policies.form_policy  - There is no active form
2020-07-20 13:29:54 DEBUG    rasa.core.policies.mapping_policy  - There is no mapped action for the predicted intent, 'greet'.
2020-07-20 13:29:54 DEBUG    rasa.core.policies.ensemble  - Predicted next action using policy_1_AugmentedMemoizationPolicy
2020-07-20 13:29:54 DEBUG    rasa.core.processor  - Predicted next action 'action_listen' with confidence 1.00.
2020-07-20 13:29:54 DEBUG    rasa.core.processor  - Action 'action_listen' ended with events '[]'.
2020-07-20 13:29:54 DEBUG    rasa.core.lock_store  - Deleted lock for conversation 'dsB75PDxcSLFEgy6zD8ZoZLe1zIAHURJyBLpMG20wibDmfa5EVMxLkKIXk9F0AiGnViFtRdJ4L6'.

Socket Log :

2020-07-20 13:31:47 DEBUG    rasa.core.processor  - Received user message 'hi' with intent '{'name': 'greet', 'confidence': 0.9921329021453857}' and entities '[]'
2020-07-20 13:31:47 DEBUG    rasa.core.processor  - Logged UserUtterance - tracker now has 4 events.
2020-07-20 13:31:47 DEBUG    rasa.core.policies.memoization  - Current tracker state [None, {}, {'prev_action_listen': 1.0, 'intent_greet': 1.0}]
2020-07-20 13:31:47 DEBUG    rasa.core.policies.memoization  - There is a memorised next action 'action_greet_user'
2020-07-20 13:31:47 DEBUG    rasa.core.policies.form_policy  - There is no active form
2020-07-20 13:31:47 DEBUG    rasa.core.policies.ensemble  - Predicted next action using policy_1_AugmentedMemoizationPolicy
2020-07-20 13:31:47 DEBUG    rasa.core.processor  - Predicted next action 'action_greet_user' with confidence 1.00.
2020-07-20 13:31:47 DEBUG    rasa.core.actions.action  - Calling action endpoint to run action 'action_greet_user'.
2020-07-20 13:31:49 DEBUG    rasa.core.processor  - Action 'action_greet_user' ended with events '[BotUttered('Hi! My name's AI4Support.', {"elements": null, "quick_replies": null, "buttons": null, "attachment": null, "image": null, "custom": null}, {}, 1595244709.6476202)]'.
2020-07-20 13:31:49 DEBUG    rasa.core.processor  - Current slot values:
        firstIntent: None
        name: None
        product: None
        requested_slot: None
        shown_privacy: None
        version: None
2020-07-20 13:31:49 DEBUG    rasa.core.policies.memoization  - Current tracker state [{}, {'prev_action_listen': 1.0, 'intent_greet': 1.0}, {'prev_action_greet_user': 1.0, 'intent_greet': 1.0}]
2020-07-20 13:31:49 DEBUG    rasa.core.policies.memoization  - There is a memorised next action 'action_listen'
2020-07-20 13:31:49 DEBUG    rasa.core.policies.form_policy  - There is no active form
2020-07-20 13:31:49 DEBUG    rasa.core.policies.mapping_policy  - There is no mapped action for the predicted intent, 'greet'.
2020-07-20 13:31:49 DEBUG    rasa.core.policies.ensemble  - Predicted next action using policy_1_AugmentedMemoizationPolicy
2020-07-20 13:31:49 DEBUG    rasa.core.processor  - Predicted next action 'action_listen' with confidence 1.00.
2020-07-20 13:31:49 DEBUG    rasa.core.processor  - Action 'action_listen' ended with events '[]'.
2020-07-20 13:31:49 DEBUG    rasa.core.lock_store  - Deleted lock for conversation '339a633000ac487ba77eeb0bc2b436aa'.

mloubser · July 20, 2020, 3:51pm

shadyelia:

2020-07-20 13:31:47 DEBUG    rasa.core.processor  - Predicted next action 'action_greet_user' with confidence 1.00.
2020-07-20 13:31:47 DEBUG    rasa.core.actions.action  - Calling action endpoint to run action 'action_greet_user'.
2020-07-20 13:31:49 DEBUG    rasa.core.processor  - Action 'action_greet_user' ended with events '[BotUttered('Hi! My name's AI4Support.', {"elements": null, "quick_replies": null, "buttons": null, "attachment": null, "image": null, "custom": null}, {}, 1595244709.6476202)]'.

These lines look different from the original post; I take it the behaviour is still the same? Because the logs from socketio & http now match, so the issues isn’t there

shadyelia · July 20, 2020, 4:18pm

The original post was part of full log, then I post the full logs it’s the same but I don’t know what is the issues or where I tried to change

  session_persistence: false

and change the format of the message from the front end by handling the session from the front end but the same issues. never respond

mloubser · July 20, 2020, 6:24pm

What front end are you using with socket io and how did you configure it?

shadyelia · July 20, 2020, 10:24pm

angular 9 using ngx-socket-io package and configuration :

import { SocketIoModule, SocketIoConfig } from 'ngx-socket-io';

const config: SocketIoConfig = { url: 'http://localhost:5500', options: {} };

imports: [
    ...
    SocketIoModule.forRoot(config)
],

  public sendMessage(message: any) {
    this.socket.emit("user_uttered", message);
  }

  public getMessages() {
    return Observable.create(observer => {
      this.socket.on("bot_uttered", (message: any) => {
        observer.next(message);
      });
    });
  }

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Socket IO doesn't respond

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