I would like to only activate this form general_info_form for the first greet, and so I can save user information (name, phone, etc) which I only need to ask once. Once this form is filled I would like to answer in a different way to the user (i.e. utter_greet rather than activating the form again).
Should this go in a story? But I don’t know how to manage the case that this should only be triggered once. Thanks in advance
@ChrisRahme Thanks for helping. I saw these type of solutions at forum about that topic. I am trying to create a more “deterministic” chatbot for my company which is independent than frontend side but it seems like that it isn’t possible for now.
This is possible with the help of ActionSessionStart. Even user says something unknown you know that session has been started so you can do anything when it starts even starting a form by returning FollowupAction(“form_name”)