Actually, inside this form, there is a TextSlot which is filled by the whole text of the user message. We would like to desactivate the management of faqs during this slot completion to prevent bot from responding anything to the user uttered text if it falls in faqâs intent.
I thank in adding a condition of type âslot_was_set: REQUESTED_SLOT: (not _text_slot_to_fill)â but it doesn not seems that negativity can be taken into accont inside rules conditions.
Another solution would be to put all other formâs slots in a tab, would that be taken ?
Does someone has a clean solution to manage negativity in rules conditions ?
So I would have to write many Or statements âŠ
May be I could just unfeaturize the slot.
My goal is to prevent faq premonition when filling a TextSlot. This slot is the response to a question written by our user and asked to other user by the bot. So what the question and even more the response can be anything, I donât want the bot to manage it and go on in conversation but just keep the text.
I achieved that using that slot as last one from the form, but I now fear that slot to move because faq would be managed if form wasnât ending.