When I’m using form and it creates requested slot, why Rasa not always fill that slot when the user answers the question? For example, I in the form I have slots origin_type and destination_type that may have the same values like walkup, elevator, private house etc. When the form asked for origin_type and requested slot is origin_type and the user replies “elevator building” Rasa may put it to the destination_type and keep asking for origin_type. I have in my stories examples for both answers for origin_type and destination_type. How to force Rasa always fill the requested slot since user is answering to the question, not trying to input irrelevant data?
Hi George - thanks for your question. Can you please run your bot with --debug turned on and show the output that you get?
Most strange thing is that when I use shell mode, it’s working correctly on all values! The problem occurs when I’m in X mode or SDK. Any ideas??
Here is the log when I’m in SDK: date_jobdate: None dwellingType_destination: walkup building dwellingType_origin: None location_destination: Brooklyn, Kings, New York location_origin: Upper East Side, New York, NY requested_slot: dwellingType_origin stairs_destination: None stairs_origin: None time: 2019-07-19T00:00:00.000-07:00 2019-07-18 15:51:58 DEBUG rasa.core.processor - Current slot values: PERSON: George Freed customer_name: None date_jobdate: None dwellingType_destination: walkup building dwellingType_origin: None location_destination: Brooklyn, Kings, New York location_origin: Upper East Side, New York, NY requested_slot: dwellingType_origin stairs_destination: None stairs_origin: None time: 2019-07-19T00:00:00.000-07:00 I0718 15:51:58.976416 11768 processor.py:317] Logged UserUtterance - tracker now has 19 events 2019-07-18 15:51:58 DEBUG rasa.core.processor - Logged UserUtterance - tracker now has 19 events I0718 15:51:58.979421 11768 fallback.py:124] NLU confidence threshold met, confidence of fallback action set to core threshold (0.3). 2019-07-18 15:51:58 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.3). I0718 15:51:58.984423 11768 memoization.py:205] Current tracker state [None, None, {}, {‘prev_action_listen’: 1.0, ‘intent_moving_quote’: 1.0}, {‘prev_utter_moving_help’: 1.0, ‘int ent_moving_quote’: 1.0}] 2019-07-18 15:51:58 DEBUG rasa.core.policies.memoization - Current tracker state [None, None, {}, {‘prev_action_listen’: 1.0, ‘intent_moving_quote’: 1.0}, {‘prev_utter_moving_h elp’: 1.0, ‘intent_moving_quote’: 1.0}] I0718 15:51:58.988427 11768 memoization.py:208] There is a memorised next action ‘21’ 2019-07-18 15:51:58 DEBUG rasa.core.policies.memoization - There is a memorised next action ‘21’ I0718 15:51:58.990430 11768 form_policy.py:121] There is an active form ‘moving_form’ 2019-07-18 15:51:58 DEBUG rasa.core.policies.form_policy - There is an active form ‘moving_form’ I0718 15:51:58.992431 11768 ensemble.py:394] Predicted next action using policy_2_FormPolicy 2019-07-18 15:51:58 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_2_FormPolicy I0718 15:51:58.995434 11768 processor.py:182] Predicted next action ‘moving_form’ with confidence 1.00. 2019-07-18 15:51:58 DEBUG rasa.core.processor - Predicted next action ‘moving_form’ with confidence 1.00. I0718 15:51:58.997437 11768 action.py:394] Calling action endpoint to run action ‘moving_form’. 2019-07-18 15:51:58 DEBUG rasa.core.actions.action - Calling action endpoint to run action ‘moving_form’. I0718 15:52:00.026423 11768 processor.py:504] Action ‘moving_form’ ended with events ‘[‘BotUttered(text: So what type of dwelling you have in Upper East Side, New York, NY, George Freed?, data: {“elements”: null, “quick_replies”: null, “buttons”: [{“payload”: “/choose{\“dwellingType_origin\”: \“Private House\”}”, “title”: “Private House”}, {“payload”: “/ choose{\“dwellingType_origin\”: \“Elevator Building\”}”, “title”: “Elevator Building”}, {“payload”: “/choose{\“dwellingType_origin\”: \“Walkup Building\”}”, “title”: “Walku p Building”}], “attachment”: null, “image”: null, “custom”: null}, metadata: {“PERSON”: “George Freed”, “customer_name”: null, “date_jobdate”: null, “dwellingType_destination”: “wa lkup building”, “dwellingType_origin”: null, “location_destination”: “Brooklyn, Kings, New York”, “location_origin”: “Upper East Side, New York, NY”, “requested_slot”: “dwellingTyp e_origin”, “stairs_destination”: null, “stairs_origin”: null, “time”: “2019-07-19T00:00:00.000-07:00”})’, ‘SlotSet(key: dwellingType_destination, value: walkup building)’, ‘SlotSet (key: requested_slot, value: dwellingType_origin)’]’ 2019-07-18 15:52:00 DEBUG rasa.core.processor - Action ‘moving_form’ ended with events ‘[‘BotUttered(text: So what type of dwelling you have in Upper East Side, New York, NY, G eorge Freed?, data: {“elements”: null, “quick_replies”: null, “buttons”: [{“payload”: “/choose{\“dwellingType_origin\”: \“Private House\”}”, “title”: “Private House”}, {“payloa d”: “/choose{\“dwellingType_origin\”: \“Elevator Building\”}”, “title”: “Elevator Building”}, {“payload”: “/choose{\“dwellingType_origin\”: \“Walkup Building\”}”, “title”: “Walkup Building”}], “attachment”: null, “image”: null, “custom”: null}, metadata: {“PERSON”: “George Freed”, “customer_name”: null, “date_jobdate”: null, "dwellingType_destination ": “walkup building”, “dwellingType_origin”: null, “location_destination”: “Brooklyn, Kings, New York”, “location_origin”: “Upper East Side, New York, NY”, “requested_slot”: “dwell ingType_origin”, “stairs_destination”: null, “stairs_origin”: null, “time”: “2019-07-19T00:00:00.000-07:00”})’, ‘SlotSet(key: dwellingType_destination, value: walkup building)’, ‘S lotSet(key: requested_slot, value: dwellingType_origin)’]’ I0718 15:52:00.035451 11768 processor.py:265] Current slot values: PERSON: George Freed customer_name: None date_jobdate: None dwellingType_destination: walkup building dwellingType_origin: None location_destination: Brooklyn, Kings, New York location_origin: Upper East Side, New York, NY requested_slot: dwellingType_origin stairs_destination: None stairs_origin: None time: 2019-07-19T00:00:00.000-07:00 2019-07-18 15:52:00 DEBUG rasa.core.processor - Current slot values: PERSON: George Freed customer_name: None date_jobdate: None dwellingType_destination: walkup building dwellingType_origin: None location_destination: Brooklyn, Kings, New York location_origin: Upper East Side, New York, NY requested_slot: dwellingType_origin stairs_destination: None stairs_origin: None time: 2019-07-19T00:00:00.000-07:00 I0718 15:52:00.046443 11768 fallback.py:124] NLU confidence threshold met, confidence of fallback action set to core threshold (0.3). 2019-07-18 15:52:00 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.3). I0718 15:52:00.049447 11768 memoization.py:205] Current tracker state [None, None, {}, {‘prev_action_listen’: 1.0, ‘intent_moving_quote’: 1.0}, {‘prev_utter_moving_help’: 1.0, ‘int ent_moving_quote’: 1.0}] 2019-07-18 15:52:00 DEBUG rasa.core.policies.memoization - Current tracker state [None, None, {}, {‘prev_action_listen’: 1.0, ‘intent_moving_quote’: 1.0}, {‘prev_utter_moving_h elp’: 1.0, ‘intent_moving_quote’: 1.0}] I0718 15:52:00.052449 11768 memoization.py:208] There is a memorised next action ‘21’ 2019-07-18 15:52:00 DEBUG rasa.core.policies.memoization - There is a memorised next action ‘21’ I0718 15:52:00.054451 11768 form_policy.py:121] There is an active form ‘moving_form’ 2019-07-18 15:52:00 DEBUG rasa.core.policies.form_policy - There is an active form ‘moving_form’ I0718 15:52:00.055451 11768 mapping_policy.py:98] There is no mapped action for the predicted intent, ‘inform’. 2019-07-18 15:52:00 DEBUG rasa.core.policies.mapping_policy - There is no mapped action for the predicted intent, ‘inform’. I0718 15:52:00.057455 11768 ensemble.py:394] Predicted next action using policy_2_FormPolicy 2019-07-18 15:52:00 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_2_FormPolicy I0718 15:52:00.059456 11768 processor.py:182] Predicted next action ‘action_listen’ with confidence 1.00. 2019-07-18 15:52:00 DEBUG rasa.core.processor - Predicted next action ‘action_listen’ with confidence 1.00. I0718 15:52:00.064461 11768 processor.py:504] Action ‘action_listen’ ended with events ‘[]’ 2019-07-18 15:52:00 DEBUG rasa.core.processor - Action ‘action_listen’ ended with events ‘[]’ I0718 15:52:00.067463 11768 agent.py:448] Deleted lock for conversation ‘a6412396-68c4-cc24-514f-db5580dd32b5’ (unused) 2019-07-18 15:52:00 DEBUG rasa.core.agent - Deleted lock for conversation ‘a6412396-68c4-cc24-514f-db5580dd32b5’ (unused) I0718 15:52:00.378762 11768 tracker_store.py:148] Recreating tracker for id ‘a6412396-68c4-cc24-514f-db5580dd32b5’ 2019-07-18 15:52:00 DEBUG rasa.core.tracker_store - Recreating tracker for id ‘a6412396-68c4-cc24-514f-db5580dd32b5’
And exactly same conversation in shell mode: dwellingType_destination: None dwellingType_origin: Walkup Building location_destination: Brooklyn, Kings, New York location_origin: Upper East Side, New York, NY requested_slot: dwellingType_origin stairs_destination: None stairs_origin: None time: 2019-07-19T00:00:00.000-07:00 2019-07-18 15:55:20 DEBUG rasa.core.processor - Current slot values: PERSON: George Freed customer_name: None date_jobdate: None dwellingType_destination: None dwellingType_origin: Walkup Building location_destination: Brooklyn, Kings, New York location_origin: Upper East Side, New York, NY requested_slot: dwellingType_origin stairs_destination: None stairs_origin: None time: 2019-07-19T00:00:00.000-07:00 I0718 15:55:20.562974 21236 processor.py:317] Logged UserUtterance - tracker now has 19 events 2019-07-18 15:55:20 DEBUG rasa.core.processor - Logged UserUtterance - tracker now has 19 events I0718 15:55:20.564976 21236 fallback.py:124] NLU confidence threshold met, confidence of fallback action set to core threshold (0.3). 2019-07-18 15:55:20 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.3). I0718 15:55:20.567980 21236 memoization.py:205] Current tracker state [None, None, {}, {‘intent_moving_quote’: 1.0, ‘prev_action_listen’: 1.0}, {‘intent_moving_quote’: 1.0, ‘prev_u tter_moving_help’: 1.0}] 2019-07-18 15:55:20 DEBUG rasa.core.policies.memoization - Current tracker state [None, None, {}, {‘intent_moving_quote’: 1.0, ‘prev_action_listen’: 1.0}, {'intent_moving_quote ‘: 1.0, ‘prev_utter_moving_help’: 1.0}] I0718 15:55:20.570981 21236 memoization.py:208] There is a memorised next action ‘21’ 2019-07-18 15:55:20 DEBUG rasa.core.policies.memoization - There is a memorised next action ‘21’ I0718 15:55:20.571982 21236 form_policy.py:121] There is an active form ‘moving_form’ 2019-07-18 15:55:20 DEBUG rasa.core.policies.form_policy - There is an active form ‘moving_form’ I0718 15:55:20.573984 21236 ensemble.py:394] Predicted next action using policy_2_FormPolicy 2019-07-18 15:55:20 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_2_FormPolicy I0718 15:55:20.575986 21236 processor.py:182] Predicted next action ‘moving_form’ with confidence 1.00. 2019-07-18 15:55:20 DEBUG rasa.core.processor - Predicted next action ‘moving_form’ with confidence 1.00. I0718 15:55:20.577988 21236 action.py:394] Calling action endpoint to run action ‘moving_form’. 2019-07-18 15:55:20 DEBUG rasa.core.actions.action - Calling action endpoint to run action ‘moving_form’. I0718 15:55:21.610982 21236 processor.py:504] Action ‘moving_form’ ended with events ‘[‘BotUttered(text: And what type of dwelling you have in Brooklyn, Kings, New York, George Fre ed?, data: {“elements”: null, “quick_replies”: null, “buttons”: [{“payload”: “/choose{\“dwellingType_destination\”: \“Private House\”}”, “title”: “Private House”}, {“payload”: “/choose{\“dwellingType_destination\”: \“Elevator Building\”}”, “title”: “Elevator Building”}, {“payload”: “/choose{\“dwellingType_destination\”: \“Walkup Building\”}”, “ti tle”: “Walkup Building”}], “attachment”: null, “image”: null, “custom”: null}, metadata: {“PERSON”: “George Freed”, “customer_name”: null, “date_jobdate”: null, “dwellingType_desti nation”: null, “dwellingType_origin”: “Walkup Building”, “location_destination”: “Brooklyn, Kings, New York”, “location_origin”: “Upper East Side, New York, NY”, “requested_slot”: “dwellingType_origin”, “stairs_destination”: null, “stairs_origin”: null, “time”: “2019-07-19T00:00:00.000-07:00”})’, ‘SlotSet(key: dwellingType_origin, value: Walkup Building)’, ’ SlotSet(key: requested_slot, value: dwellingType_destination)’]’ 2019-07-18 15:55:21 DEBUG rasa.core.processor - Action ‘moving_form’ ended with events ‘[‘BotUttered(text: And what type of dwelling you have in Brooklyn, Kings, New York, Geor ge Freed?, data: {“elements”: null, “quick_replies”: null, “buttons”: [{“payload”: “/choose{\“dwellingType_destination\”: \“Private House\”}”, “title”: “Private House”}, {“payl oad”: “/choose{\“dwellingType_destination\”: \“Elevator Building\”}”, “title”: “Elevator Building”}, {“payload”: "/choose{\“dwellingType_destination\”: \“Walkup Building\”} ", “title”: “Walkup Building”}], “attachment”: null, “image”: null, “custom”: null}, metadata: {“PERSON”: “George Freed”, “customer_name”: null, “date_jobdate”: null, “dwellingType _destination”: null, “dwellingType_origin”: “Walkup Building”, “location_destination”: “Brooklyn, Kings, New York”, “location_origin”: “Upper East Side, New York, NY”, “requested_s lot”: “dwellingType_origin”, “stairs_destination”: null, “stairs_origin”: null, “time”: “2019-07-19T00:00:00.000-07:00”})’, ‘SlotSet(key: dwellingType_origin, value: Walkup Buildin g)’, ‘SlotSet(key: requested_slot, value: dwellingType_destination)’]’ I0718 15:55:21.618988 21236 processor.py:265] Current slot values: PERSON: George Freed customer_name: None date_jobdate: None dwellingType_destination: None dwellingType_origin: Walkup Building location_destination: Brooklyn, Kings, New York location_origin: Upper East Side, New York, NY requested_slot: dwellingType_destination stairs_destination: None stairs_origin: None time: 2019-07-19T00:00:00.000-07:00 2019-07-18 15:55:21 DEBUG rasa.core.processor - Current slot values: PERSON: George Freed customer_name: None date_jobdate: None dwellingType_destination: None dwellingType_origin: Walkup Building location_destination: Brooklyn, Kings, New York location_origin: Upper East Side, New York, NY requested_slot: dwellingType_destination stairs_destination: None stairs_origin: None time: 2019-07-19T00:00:00.000-07:00 I0718 15:55:21.631000 21236 fallback.py:124] NLU confidence threshold met, confidence of fallback action set to core threshold (0.3). 2019-07-18 15:55:21 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.3). I0718 15:55:21.634003 21236 memoization.py:205] Current tracker state [None, None, {}, {‘intent_moving_quote’: 1.0, ‘prev_action_listen’: 1.0}, {‘intent_moving_quote’: 1.0, ‘prev_u tter_moving_help’: 1.0}] 2019-07-18 15:55:21 DEBUG rasa.core.policies.memoization - Current tracker state [None, None, {}, {‘intent_moving_quote’: 1.0, ‘prev_action_listen’: 1.0}, {'intent_moving_quote ': 1.0, ‘prev_utter_moving_help’: 1.0}] I0718 15:55:21.636006 21236 memoization.py:208] There is a memorised next action ‘21’ 2019-07-18 15:55:21 DEBUG rasa.core.policies.memoization - There is a memorised next action ‘21’ I0718 15:55:21.638005 21236 form_policy.py:121] There is an active form ‘moving_form’ 2019-07-18 15:55:21 DEBUG rasa.core.policies.form_policy - There is an active form ‘moving_form’ I0718 15:55:21.640008 21236 mapping_policy.py:98] There is no mapped action for the predicted intent, ‘choose’. 2019-07-18 15:55:21 DEBUG rasa.core.policies.mapping_policy - There is no mapped action for the predicted intent, ‘choose’. I0718 15:55:21.642010 21236 ensemble.py:394] Predicted next action using policy_2_FormPolicy 2019-07-18 15:55:21 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_2_FormPolicy I0718 15:55:21.644013 21236 processor.py:182] Predicted next action ‘action_listen’ with confidence 1.00. 2019-07-18 15:55:21 DEBUG rasa.core.processor - Predicted next action ‘action_listen’ with confidence 1.00. I0718 15:55:21.646014 21236 processor.py:504] Action ‘action_listen’ ended with events ‘[]’ 2019-07-18 15:55:21 DEBUG rasa.core.processor - Action ‘action_listen’ ended with events ‘[]’ I0718 15:55:21.648016 21236 agent.py:448] Deleted lock for conversation ‘default’ (unused) 2019-07-18 15:55:21 DEBUG rasa.core.agent - Deleted lock for conversation ‘default’ (unused) ? And what type of dwelling you have in Brooklyn, Kings, New York, George Freed? (Use arrow keys)