Remembering the previous question/intent

Rasa Open Source
1

I have a scenario like the user asks the bot

How do i get a credit card?
	Bot Reply
I would like to know more about that

This question is entirely depends upon the previous reply from the bot or previous question from user. eg. “How do i get a credit card” for this bot reply some basic answer and user follow up on that question.

My question is , if for another question like

How do I change the PIN of my credit card?
	Bot Reply
I would like to know more about that

How can I handle this situation? I think this , “I would like to know more about that”, should handle as a single intent. How the stories and slots will help to achieve this scenrio? Or is there another way?

2

If the things that the user asks more about are limited, stories should be enough. Let’s pretend that you have the following intent:

## intent:know_more
- I would like to know more about that
- ...
...

And for each subject, you have a different story with a different utter after the intent above. For example, for credit card and bank account.

## story credit card
* credit_card
  - utter_credit_card
* know_more
  - utter_know_more_credit_card


## story bank account
* bank_account
  - utter_bank_account
* know_more
  - utter_know_more_bank_account
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