Reading Tracker data in Custom Channel (Rasa 3.X)

Rasa Open Source
1

Hello,

I am creating a new custom rest channel for my chatbot.

I am wondering how I can access the tracker data inside my custom channel as I need to add extra information to my response.

After some research, I found some forums mentioning using request.app.agent.tracker_store.get_or_create_tracker(sender_id)

However, in version 3.X this is not working!

Could anyone please advise on this?

2

It’s generally not recommended to do it that way. Can you add it on the front end in metadata? Then access it from action_session_start or a custom action.