Rasa X is not up and running in windows 10 local mode

Having an issue when trying to up Rasa X. My configuration is as below.

Rasa Version      :         2.8.15
Minimum Compatible Version: 2.8.9
Rasa SDK Version  :         2.8.3
Rasa X Version    :         0.42.6
Python Version    :         3.8.10
Operating System  :         Windows-10-10.0.14393-SP0
Python Path       :         c:\program files\python38\python.exe

Getting following error when running.

 concurrent.futures  - exception calling callback for <Future at 0x2337d9a81f0 state=finished raised gaierror>
Traceback (most recent call last):
  File "c:\program files\python38\lib\concurrent\futures\thread.py", line 57, in run
    result = self.fn(*self.args, **self.kwargs)
  File "c:\program files\python38\lib\socket.py", line 918, in getaddrinfo
    for res in _socket.getaddrinfo(host, port, family, type, proto, flags):
socket.gaierror: [Errno 11001] getaddrinfo failed

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "c:\program files\python38\lib\concurrent\futures\_base.py", line 328, in _invoke_callbacks
  File "c:\program files\python38\lib\asyncio\futures.py", line 374, in _call_set_state
    dest_loop.call_soon_threadsafe(_set_state, destination, source)
  File "c:\program files\python38\lib\asyncio\base_events.py", line 764, in call_soon_threadsafe
  File "c:\program files\python38\lib\asyncio\base_events.py", line 508, in _check_closed
    raise RuntimeError('Event loop is closed')
RuntimeError: Event loop is closedtype or paste code here

Any help please ?

This error is common, do you still have access to Rasa X after it? If yes, is it working?

No, After this error, i’m getting below error.

Sorry, something went wrong (see error above). Make sure to start Rasa X with valid data and valid domain and config files. Please, also check any warnings that popped up.
If you need help fixing the issue visit our forum: http://forum.rasa.com/.

But I’m able to test the bot with rasa shell command

I see. Please try out the solutions there:

1 Like

@suripaleru are you able to solve this?

yes . I have downgraded Rasa and SDK as mentioned in @ChrisRahme post. Thank you.

@suripaleru no worries, if you have any further doubts and issues, feel free to post on forum.