Rasa Server Timeout Error

Rasa Open Source
1

When I am trying to run an action which takes around 40-50 sec (as it requires sending a mail), the rasa server is crashing due to a timeout error with the following trace:

Traceback (most recent call last): File “c:\users\10685510\desktop\venv\lib\site-packages\rasa\core\processor.py”, line 750, in _run_action output_channel, nlg, temporary_tracker, self.domain File “c:\users\10685510\desktop\venv\lib\site-packages\rasa\core\actions\action.py”, line 613, in run json=json_body, method=“post”, timeout=DEFAULT_REQUEST_TIMEOUT File “c:\users\10685510\desktop\venv\lib\site-packages\rasa\utils\endpoints.py”, line 151, in request **kwargs, File “c:\users\10685510\desktop\venv\lib\site-packages\aiohttp\client.py”, line 1012, in aenter self._resp = await self._coro File “c:\users\10685510\desktop\venv\lib\site-packages\aiohttp\client.py”, line 504, in _request await resp.start(conn) File “c:\users\10685510\desktop\venv\lib\site-packages\aiohttp\client_reqrep.py”, line 847, in start message, payload = await self._protocol.read() # type: ignore # noqa File “c:\users\10685510\desktop\venv\lib\site-packages\aiohttp\streams.py”, line 591, in read await self._waiter concurrent.futures._base.CancelledError

2

@CAkhil share rasa --version whilst activating environment.

3

@nik202 Rasa Version : 2.1.2 Rasa SDK Version : 2.8.2

4

@CAkhil Akhil for a reason I asked for while activating environment share me the screenshot.

5

In your Virtual environment:

venv/Lib/python3.x/site-packages/rasa/core/channels/console.py

Change the default value of DEFAULT_STREAM_READING_TIMEOUT_IN_SECONDS to 60

6

Screenshot (10)
Screenshot (10)1366×768 108 KB

7

@CAkhil Akhil you not using Anaconda? and you directly install the Rasa in cmd? Is that so? and what is the reason of using rasa version 2.1.2 ?

8

I am using a virtual environment in cmd…The reason started with 2.1.2 is that is was first developed by someone else who started with that version long back

9

@CAkhil I’d recommend to install anaconda and install rasa version 2.8.1 and rasa-sdk 2.8.1 and train the model and do let me know if issue persist? Is that ok?

Please install Anaconda from Anaconda | Individual Edition , then create the conda environment using the following command

  1. conda create -n rasa3 python=3.8
  2. conda activate rasa 3

For Rasa Open Source:

`pip install rasa==2.8.1`
`pip install rasa-sdk==2.8.1'

check version rasa --version its install or not

For Installing basic project:

rasa init or you can use your current project as well while replacing the files.

10

Sure @nik202 …I have a doubt…what would be the difference if i use cmd instead of anaconda?..also is it okay if directly use 2.8.1 in cmd instead of anaconda?

11

@CAkhil Well, the best practise we follow is to use anaconda environment, but try install rasa 2.8.1. Hope that help you.

12

Okay Thanks…I will try and let you know…

13

@CAkhil No worries!

14

Still the same error persists with this solution

15

Which version of python is preferred for rasa 2.8.1? @nik202

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@CAkhil 3.6,3.7 or 3.8 any one I have 3.8 bro

17

Hi @nik202 , I followed the steps you suggested and i am not getting any timeout error but the action is not working properly…Could u help me out

18

@akelad …Hi could u help me out with this

19

@CAkhil Is you rasa server is up and running as mentioned in the first post? Yes OR No?

If yes please close this thread as a solution and open a new thread with issue of actions.

20

Yes…it is up and running