I am facing an issue with my Rasa NLU model where it returns an empty list when the user’s question or prompt is related to confirm_order or cancel_order intents. Although the model is trained with enough examples for these purposes, it seems to struggle to recognize them in some situations.
Here are some details about my setup:
- I’m using Rasa version 3.1.
- I have defined intents like
confirm_orderandcancel_orderin my NLU training data, with examples covering various confirmation and cancellation requests. Other intents in my model likeget_food_categoryandget_food_itemswork as expected.
when a user asks to confirm or cancel an order, the model fails to recognize these intents and returns an empty list. Additionally, when I check the intent of the user message with http://localhost:5005/model/parse, it correctly identifies the intent. However, Rasa gives an empty list for these purposes.
Here is my nlu.yml file
version: "3.1"
nlu:
- intent: get_food_category
examples: |
- What are some well-known cuisines?
- Could you recommend some famous culinary traditions?
- Tell me about diverse types of cuisines.
- Can you list some globally recognized food cultures?
- Which cuisines have gained popularity worldwide?
- I'm curious about different culinary heritages.
- What are some widely celebrated food traditions?
- Can you introduce me to various culinary styles?
- I want to explore different gastronomic experiences.
- Which food cultures have left a significant mark on global cuisine?
- Tell me about some iconic cuisines from around the world.
- What are some traditional culinary practices from different regions?
- Can you highlight some culinary delights from diverse backgrounds?
- I'm interested in learning about various culinary influences.
- Which cuisines are celebrated for their unique flavors?
- What are some notable culinary traditions celebrated internationally?
- Tell me about some lesser-known culinary gems.
- Can you recommend some underrated food cultures?
- I want to discover hidden culinary treasures.
- Which cuisines offer distinct taste experiences?
- intent: get_food_items
examples: |
- List dishes from [Indian](category) cuisine.
- Give me some [Japanese](category) food options.
- What are common dishes in [American](category) cuisine?
- Tell me about traditional [Thai](category) dishes.
- Any popular [French](category) recipes?
- What are some signature dishes from [Italian](category) cuisine?
- Can you suggest some appetizers from [Mediterranean](category) cuisine?
- I'm craving some [Mexican](category) street food. Any recommendations?
- What are some classic dishes from [Chinese](category) cuisine?
- Tell me about some unique [Korean](category) dishes.
- Give me some examples of [Greek](category) desserts.
- What are some traditional breakfast foods from [British](category) cuisine?
- Can you list some vegan options from [Vietnamese](category) cuisine?
- What are some popular dishes from [Spanish](category) cuisine?
- Tell me about some comfort foods from [American](category) cuisine.
- What are some famous [north Indian](category) dishes?
- What are some healthy options from [Mediterranean](category) cuisine?
- Give me some examples of [Indian](category) street food.
- What are some famous dishes from [Japanese](category) cuisine?
- Can you recommend some seafood dishes from [Italian](category) cuisine?
- What are some must-try dishes from [Thai](category) cuisine?
- intent: order_food
examples: |
- I'd like to try [paneer butter masala](food) tonight.
- Can you recommend some [vegetarian thali](food) options?
- I'm craving [fish curry](food) for dinner.
- Please bring me some [aloo tikki](food) as an appetizer.
- I want to have [masala dosa](food) for breakfast.
- Can I get some [chicken korma](food), please?
- I'd like to order [pav bhaji](food) for lunch.
- What are some popular [street food](food) options?
- Can you serve me some [rajma chawal](food) for dinner?
- I'm in the mood for [mutton biryani](food) tonight.
- Please bring me some [puri bhaji](food) for breakfast.
- I want to try [jalebi](food) for dessert.
- Can you recommend some [chaat](food) options?
- I'd like to have [masoor dal](food) for lunch.
- Could you bring me some [kulcha](food) as a side dish?
- I'm craving [kaju katli](food) for dessert.
- Please serve me some [paneer tikka masala](food).
- Can you recommend some [traditional sweets](food)?
- I'd like to try [pulao](food) for dinner.
- intent: inform_quantity
examples: |
- I'll take [three](quantity) servings, please
- Could you put down [4](quantity) plates for me?
- Add [six](quantity) portions to my order
- I'd like [seven](quantity) orders of that, please
- Can you make it [eight](quantity) servings?
- I want [9](quantity) plates
- Please add [ten](quantity) portions to my order
- Put down [11](quantity) servings, thank you
- I'll go with [twelve](quantity) plates this time
- Make it [thirteen](quantity) orders, please
- I'd like [14](quantity) servings of that dish
- Add [fifteen](quantity) portions to my cart, please
- Can you add [sixteen](quantity) plates to my order?
- I'll take [seventeen](quantity) orders of that, thank you
- Please make it [eighteen](quantity) servings
- Add [nineteen](quantity) portions to my order, please
- Could you put down [20](quantity) plates for me?
- I want [twenty-one](quantity) servings, please
- Can you add [twenty-two](quantity) portions to my order?
- I'll take [twenty-three](quantity) orders of that dish
- intent: confirm_order
examples: |
- Yes, my order is correct.
- That's exactly what I want. Please proceed with the order.
- Yes, I confirm the order.
- Everything looks good. You can proceed with the order.
- I confirm the items and quantities mentioned in the order.
- Yes, I'd like to confirm my order.
- Please go ahead and place the order.
- Yes, that's what I want. Please confirm the order.
- I'm happy with the order. You can proceed.
- Confirm the order with the items mentioned.
- Yes, I'm ready to confirm my order.
- Please confirm the order with the specified items.
- That's correct. Please confirm the order.
- I confirm the order as mentioned.
- Yes, I confirm. Please proceed with the order.
- Confirming the order with the items specified.
- Yes, that's it. Please confirm the order.
- Everything looks good to me. Confirm the order, please.
- Yes, please confirm the order with the listed items.
- Confirming the order. Everything seems correct
- intent: cancel_order
examples: |
- No, I want to cancel the order.
- Please cancel my order.
- I changed my mind. Cancel the order, please.
- No, I don't want to proceed with the order. Cancel it.
- I'd like to cancel my order.
- Can you cancel the order for me?
- I decided not to go ahead with the order. Cancel it, please.
- No, cancel the order.
- I want to cancel my order and try something else.
- Please cancel the order. I no longer want it.
- Cancel the order. I've changed my mind.
- I'd like to cancel the order I placed earlier.
- No, I don't want to confirm the order. Cancel it.
- I've decided to cancel the order. Please proceed accordingly.
- Cancel the order. I'm no longer interested.
- Please cancel my order as soon as possible.
- I don't want the order anymore. Cancel it.
- Cancel my order. I won't be needing it anymore.
- I'd like to cancel the order I placed earlier today.
- I've changed my mind. Can you cancel the order, please?
I am facing an issue with my Rasa NLU model where it returns an empty list when the user’s question or prompt is related to confirm_order or cancel_order intents. Although the model is trained with enough examples for these purposes, it seems to struggle to recognize them in some situations.
Here are some details about my setup:
- I’m using Rasa version 3.1.
- I have defined intents like
confirm_orderandcancel_orderin my NLU training data, with examples covering various confirmation and cancellation requests. Other intents in my model likeget_food_categoryandget_food_itemswork as expected.
when a user asks to confirm or cancel an order, the model fails to recognize these intents and returns an empty list. Additionally, when I check the intent of the user message with http://localhost:5005/model/parse, it correctly identifies the intent. However, Rasa gives an empty list for these purposes.
Here is my nlu.yml file
version: "3.1"
nlu:
- intent: get_food_category
examples: |
- What are some well-known cuisines?
- Could you recommend some famous culinary traditions?
- Tell me about diverse types of cuisines.
- Can you list some globally recognized food cultures?
- Which cuisines have gained popularity worldwide?
- I'm curious about different culinary heritages.
- What are some widely celebrated food traditions?
- Can you introduce me to various culinary styles?
- I want to explore different gastronomic experiences.
- Which food cultures have left a significant mark on global cuisine?
- Tell me about some iconic cuisines from around the world.
- What are some traditional culinary practices from different regions?
- Can you highlight some culinary delights from diverse backgrounds?
- I'm interested in learning about various culinary influences.
- Which cuisines are celebrated for their unique flavors?
- What are some notable culinary traditions celebrated internationally?
- Tell me about some lesser-known culinary gems.
- Can you recommend some underrated food cultures?
- I want to discover hidden culinary treasures.
- Which cuisines offer distinct taste experiences?
- intent: get_food_items
examples: |
- List dishes from [Indian](category) cuisine.
- Give me some [Japanese](category) food options.
- What are common dishes in [American](category) cuisine?
- Tell me about traditional [Thai](category) dishes.
- Any popular [French](category) recipes?
- What are some signature dishes from [Italian](category) cuisine?
- Can you suggest some appetizers from [Mediterranean](category) cuisine?
- I'm craving some [Mexican](category) street food. Any recommendations?
- What are some classic dishes from [Chinese](category) cuisine?
- Tell me about some unique [Korean](category) dishes.
- Give me some examples of [Greek](category) desserts.
- What are some traditional breakfast foods from [British](category) cuisine?
- Can you list some vegan options from [Vietnamese](category) cuisine?
- What are some popular dishes from [Spanish](category) cuisine?
- Tell me about some comfort foods from [American](category) cuisine.
- What are some famous [north Indian](category) dishes?
- What are some healthy options from [Mediterranean](category) cuisine?
- Give me some examples of [Indian](category) street food.
- What are some famous dishes from [Japanese](category) cuisine?
- Can you recommend some seafood dishes from [Italian](category) cuisine?
- What are some must-try dishes from [Thai](category) cuisine?
- intent: order_food
examples: |
- I'd like to try [paneer butter masala](food) tonight.
- Can you recommend some [vegetarian thali](food) options?
- I'm craving [fish curry](food) for dinner.
- Please bring me some [aloo tikki](food) as an appetizer.
- I want to have [masala dosa](food) for breakfast.
- Can I get some [chicken korma](food), please?
- I'd like to order [pav bhaji](food) for lunch.
- What are some popular [street food](food) options?
- Can you serve me some [rajma chawal](food) for dinner?
- I'm in the mood for [mutton biryani](food) tonight.
- Please bring me some [puri bhaji](food) for breakfast.
- I want to try [jalebi](food) for dessert.
- Can you recommend some [chaat](food) options?
- I'd like to have [masoor dal](food) for lunch.
- Could you bring me some [kulcha](food) as a side dish?
- I'm craving [kaju katli](food) for dessert.
- Please serve me some [paneer tikka masala](food).
- Can you recommend some [traditional sweets](food)?
- I'd like to try [pulao](food) for dinner.
- intent: inform_quantity
examples: |
- I'll take [three](quantity) servings, please
- Could you put down [4](quantity) plates for me?
- Add [six](quantity) portions to my order
- I'd like [seven](quantity) orders of that, please
- Can you make it [eight](quantity) servings?
- I want [9](quantity) plates
- Please add [ten](quantity) portions to my order
- Put down [11](quantity) servings, thank you
- I'll go with [twelve](quantity) plates this time
- Make it [thirteen](quantity) orders, please
- I'd like [14](quantity) servings of that dish
- Add [fifteen](quantity) portions to my cart, please
- Can you add [sixteen](quantity) plates to my order?
- I'll take [seventeen](quantity) orders of that, thank you
- Please make it [eighteen](quantity) servings
- Add [nineteen](quantity) portions to my order, please
- Could you put down [20](quantity) plates for me?
- I want [twenty-one](quantity) servings, please
- Can you add [twenty-two](quantity) portions to my order?
- I'll take [twenty-three](quantity) orders of that dish
- intent: confirm_order
examples: |
- Yes, my order is correct.
- That's exactly what I want. Please proceed with the order.
- Yes, I confirm the order.
- Everything looks good. You can proceed with the order.
- I confirm the items and quantities mentioned in the order.
- Yes, I'd like to confirm my order.
- Please go ahead and place the order.
- Yes, that's what I want. Please confirm the order.
- I'm happy with the order. You can proceed.
- Confirm the order with the items mentioned.
- Yes, I'm ready to confirm my order.
- Please confirm the order with the specified items.
- That's correct. Please confirm the order.
- I confirm the order as mentioned.
- Yes, I confirm. Please proceed with the order.
- Confirming the order with the items specified.
- Yes, that's it. Please confirm the order.
- Everything looks good to me. Confirm the order, please.
- Yes, please confirm the order with the listed items.
- Confirming the order. Everything seems correct
- intent: cancel_order
examples: |
- No, I want to cancel the order.
- Please cancel my order.
- I changed my mind. Cancel the order, please.
- No, I don't want to proceed with the order. Cancel it.
- I'd like to cancel my order.
- Can you cancel the order for me?
- I decided not to go ahead with the order. Cancel it, please.
- No, cancel the order.
- I want to cancel my order and try something else.
- Please cancel the order. I no longer want it.
- Cancel the order. I've changed my mind.
- I'd like to cancel the order I placed earlier.
- No, I don't want to confirm the order. Cancel it.
- I've decided to cancel the order. Please proceed accordingly.
- Cancel the order. I'm no longer interested.
- Please cancel my order as soon as possible.
- I don't want the order anymore. Cancel it.
- Cancel my order. I won't be needing it anymore.
- I'd like to cancel the order I placed earlier today.
- I've changed my mind. Can you cancel the order, please?
Here is my stories.yml file
version: "3.1"
stories:
- story: happy path
steps:
- intent: get_food_category
- action: action_get_food_category
- intent: get_food_items
- slot_was_set:
- category: Indian
- action: action_get_food_items
- intent: order_food
- slot_was_set:
- food: Chicken Curry
- action: action_order_food
- intent: inform_quantity
- slot_was_set:
- quantity: 2
- action: action_inform_quantity
- intent: confirm_order
- action: action_confirm_order
- story: sad path 1
steps:
- intent: get_food_category
- action: action_get_food_category
- intent: get_food_items
- slot_was_set:
- category: Indian
- action: action_get_food_items
- intent: order_food
- slot_was_set:
- food: Chicken Curry
- action: action_order_food
- intent: inform_quantity
- slot_was_set:
- quantity: 2
- action: action_inform_quantity
- intent: cancel_order
- action: action_cancel_order
Here is my domain.yml file
version: "3.1"
intents:
- get_food_category
- get_food_items
- order_food
- inform_quantity
- confirm_order
- cancel_order
actions:
- action_get_food_category
- action_get_food_items
- action_order_food
- action_inform_quantity
- action_confirm_order
- action_cancel_order
entities:
- category
- food
- quantity
slots:
category:
type: text
influence_conversation: false
mappings:
- type: from_entity
entity: category
food:
type: text
influence_conversation: false
mappings:
- type: from_entity
entity: food
quantity:
type: text
influence_conversation: false
mappings:
- type: from_entity
entity: quantity
session_config:
session_expiration_time: 60
carry_over_slots_to_new_session: true
Note: I didn’t set any rules in the rules.yml file
Can someone help me understand why Rasa fails to recognize the confirm_order and cancel_order intents and how I can resolve this issue? Any insight or suggestions would be greatly appreciated. Thanks!