Rasa NLU confused slot as a different intent in between form

Rasa Open Source
#1

Hi All,

I have two intents as below, i have created forms for both

intent: see_logs

  • i don’t see my logs
  • i am not abe to see my SNAPlogs
  • how do i see my SNAPlogs
  • SNAP

intent: migration_issues

  • facing issues during migration
  • facing issues during migration SNAPlogs
  • SNAP

But when i run the form for the first intent and give the slot as SNAP when asked by the bot, it identifies it as the second intent. and it fails in between of the form. can anyone please help.

Can anyone help me fix this?

#2

Hi @rohitiec!

Can you please post you stories and the FormAction code?

#3

The stories for both are following

see logs story 1

  • see_logs
    • see_logs_form
    • form{“name”:“see_logs_form”}
    • form{“name”:null}
    • action_restart

see logs story 2

  • see_logs{“application_name”: “SNAP”}
    • see_logs_form
    • form{“name”: “see_logs_form”}
    • form{“name”: null}
    • action_restart

migration form 1

  • migration_issues
    • migration_issues_form
    • form{“name”: “migration_issues_form”}
    • form{“name”: null}
    • action_restart

migration form 2

  • general_greet
    • utter_general_greet
  • migration_issues
    • migration_issues_form
    • form{“name”: “migration_issues_form”}
    • form{“name”: null}
    • action_restart
  • general_helpful_info
    • utter_general_helpful_info
#4

The form code for 1 use case is following, other form is also similar to this

class MigrationIssuesForm(FormAction): def name(self) -> Text: return “migration_issues_form”

@staticmethod
def required_slots(tracker: Tracker) -> List[Text]:
    return ["application_name"]

def slot_mappings(self) -> Dict[Text, Union[Dict, List[Dict]]]:
    return {
        "application_name": [self.from_entity(entity="application_name"), self.from_text()],
    }

def validate_application_name(
    self,
    value: Text,
    dispatcher: CollectingDispatcher,
    tracker: Tracker,
    domain: Dict[Text, Any],
) -> Dict[Text, Any]:
    """Validate application name"""
    if value.lower() in self.application_name_list():
        return {"application_name": value}
    else:
        dispatcher.utter_template("utter_wrong_application_name", tracker)
        return {"application_name": None}

@staticmethod
def application_name_list() -> List[Text]:
    return [
        "SNAP",
        "KSNAP",
        "LSNAP",
        "MSNAP",
    ]
	
def submit(
    self,
    dispatcher: CollectingDispatcher,
    tracker: Tracker,
    domain: Dict[Text, Any],
) -> List[Dict]:
    given_application_name=tracker.get_slot("application_name").lower()
    if given_application_name == 'snap':
       dispatcher.utter_template("utter_facing_issue_during_snap_migation",tracker)
    return [SlotSet("application_name",given_application_name)]