So… I have RASA Open Source bot deployed to production (Azure Cloud). It’s configured with both Slack and FB. Connectors are fine. It also use MongoDB as Tracker Store (mongo is configure on the server). I got rid of RASA X deployment, because it was lagging, but… As I see now - I think RASA was the main cause of this behavior.
Basically, what’s happening is that bot is stable for random amount of time and then it just lags for few minutes. After few minutes it just response to all the messages that were sent during that lag.
I paste all the debug info from the server (it’s currently running in debug mode, to see what’s going on).
2021-09-06 09:21:36 DEBUG urllib3.connectionpool - https://graph.facebook.com:443 "POST /v2.12/me/messages?access_token=xxxxxxxxxxx HTTP/1.1" 200 139
2021-09-06 09:21:36 DEBUG rasa.core.policies.memoization - Current tracker state:
[state 0] user intent: greet
[state 1] user intent: ask_service | previous action name: action_listen
[state 2] user intent: ask_service | previous action name: action_initial_slots_extraction
[state 3] user intent: ask_service | previous action name: ask_service_form
[state 4] user intent: ask_service | previous action name: action_listen
2021-09-06 09:21:36 DEBUG rasa.core.policies.memoization - Launch DeLorean...
2021-09-06 09:21:36 DEBUG rasa.core.policies.memoization - Current tracker state [{}, {'prev_action': {'action_name': 'action_greet'}}]
2021-09-06 09:21:36 DEBUG rasa.core.policies.memoization - There is no memorised next action
2021-09-06 09:21:36 DEBUG rasa.core.policies.ted_policy - TED predicted 'action_initial_slots_extraction' based on user intent.
2021-09-06 09:21:36 DEBUG rasa.core.policies.rule_policy - Current tracker state:
[state 0] user intent: greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 1] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 2] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 3] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 4] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 5] user intent: ask_service | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 6] user intent: ask_service | previous action name: action_initial_slots_extraction | slots: {'policy_accepted': (1.0, 1.0)}
[state 7] user intent: ask_service | previous action name: ask_service_form | active loop: {'name': 'ask_service_form'} | slots: {'policy_accepted': (1.0, 1.0)}
[state 8] user intent: greet | previous action name: action_listen | active loop: {'name': 'ask_service_form'} | slots: {'policy_accepted': (1.0, 1.0)}
[state 9] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 10] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 11] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 12] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 13] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 14] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 15] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
2021-09-06 09:21:36 DEBUG rasa.core.policies.rule_policy - There is a rule for the next action 'action_listen'.
2021-09-06 09:21:36 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_2_RulePolicy.
2021-09-06 09:21:36 DEBUG rasa.core.processor - Predicted next action 'action_listen' with confidence 1.00.
2021-09-06 09:21:36 DEBUG rasa.core.processor - Policy prediction ended with events '[]'.
2021-09-06 09:21:36 DEBUG rasa.core.processor - Action 'action_listen' ended with events '[]'.
2021-09-06 09:21:37 DEBUG urllib3.connectionpool - https://graph.facebook.com:443 "POST /v2.12/me/messages?access_token=xxxxxxxxxxx HTTP/1.1" 200 35
/opt/venv/lib/python3.8/site-packages/sanic/app.py:973: ResourceWarning: unclosed <ssl.SSLSocket fd=24, family=AddressFamily.AF_INET, type=SocketKind.SOCK_STREAM, proto=6, laddr=('10.244.182.32', 50844), raddr=('185.60.216.15', 443)>
response = await response
ResourceWarning: Enable tracemalloc to get the object allocation traceback
2021-09-06 09:21:37 DEBUG rasa.core.lock_store - Acquired lock for conversation '4067385133374520'.
2021-09-06 09:21:37 DEBUG urllib3.connectionpool - Starting new HTTP connection (1): rasa-data.westeurope.cloudapp.azure.com:8000
2021-09-06 09:21:37 DEBUG urllib3.connectionpool - http://rasa-data.westeurope.cloudapp.azure.com:8000 "POST /parse HTTP/1.1" 200 None
2021-09-06 09:21:37 DEBUG rasa.core.processor - Received user message 'hej' with intent '{'id': -6313617482696067480, 'name': 'greet', 'confidence': 0.9984284043312073}' and entities '[]'
2021-09-06 09:21:37 DEBUG rasa.core.processor - Logged UserUtterance - tracker now has 94 events.
2021-09-06 09:21:37 DEBUG rasa.core.policies.memoization - Current tracker state:
[state 0] user intent: greet
[state 1] user intent: ask_service | previous action name: action_listen
[state 2] user intent: ask_service | previous action name: action_initial_slots_extraction
[state 3] user intent: ask_service | previous action name: ask_service_form
[state 4] user intent: greet | previous action name: action_listen
2021-09-06 09:21:37 DEBUG rasa.core.policies.memoization - Launch DeLorean...
2021-09-06 09:21:37 DEBUG rasa.core.policies.memoization - Current tracker state [{}, {'user': {'intent': 'greet'}, 'prev_action': {'action_name': 'action_listen'}}]
2021-09-06 09:21:37 DEBUG rasa.core.policies.memoization - There is no memorised next action
2021-09-06 09:21:37 DEBUG rasa.core.policies.ted_policy - TED predicted 'action_initial_slots_extraction' based on user intent.
2021-09-06 09:21:37 DEBUG rasa.core.policies.rule_policy - Current tracker state:
[state 0] user intent: greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 1] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 2] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 3] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 4] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 5] user intent: ask_service | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 6] user intent: ask_service | previous action name: action_initial_slots_extraction | slots: {'policy_accepted': (1.0, 1.0)}
[state 7] user intent: ask_service | previous action name: ask_service_form | active loop: {'name': 'ask_service_form'} | slots: {'policy_accepted': (1.0, 1.0)}
[state 8] user intent: greet | previous action name: action_listen | active loop: {'name': 'ask_service_form'} | slots: {'policy_accepted': (1.0, 1.0)}
[state 9] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 10] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 11] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 12] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 13] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 14] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 15] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 16] user text: hej | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
2021-09-06 09:21:37 DEBUG rasa.core.policies.rule_policy - There is no applicable rule.
2021-09-06 09:21:37 DEBUG rasa.core.policies.rule_policy - Current tracker state:
[state 0] user intent: greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 1] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 2] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 3] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 4] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 5] user intent: ask_service | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 6] user intent: ask_service | previous action name: action_initial_slots_extraction | slots: {'policy_accepted': (1.0, 1.0)}
[state 7] user intent: ask_service | previous action name: ask_service_form | active loop: {'name': 'ask_service_form'} | slots: {'policy_accepted': (1.0, 1.0)}
[state 8] user intent: greet | previous action name: action_listen | active loop: {'name': 'ask_service_form'} | slots: {'policy_accepted': (1.0, 1.0)}
[state 9] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 10] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 11] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 12] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 13] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 14] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 15] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 16] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
2021-09-06 09:21:37 DEBUG rasa.core.policies.rule_policy - There is a rule for the next action 'privacy_policy_form'.
2021-09-06 09:21:37 DEBUG rasa.core.policies.ensemble - Made prediction using user intent.
2021-09-06 09:21:37 DEBUG rasa.core.policies.ensemble - Added `DefinePrevUserUtteredFeaturization(False)` event.
2021-09-06 09:21:37 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_2_RulePolicy.
2021-09-06 09:21:37 DEBUG rasa.core.processor - Predicted next action 'privacy_policy_form' with confidence 1.00.
2021-09-06 09:21:37 DEBUG rasa.core.actions.forms - Activated the form 'privacy_policy_form'.
2021-09-06 09:21:37 DEBUG rasa.core.actions.forms - Validating pre-filled required slots: {'policy_accepted': True}
2021-09-06 09:21:37 DEBUG rasa.core.actions.forms - Validating extracted slots: {'policy_accepted': True}
2021-09-06 09:21:37 DEBUG rasa.core.actions.forms - Validating user input 'UserUttered(text: hej, intent: greet, use_text_for_featurization: False)'.
2021-09-06 09:21:37 DEBUG rasa.core.actions.forms - Validating extracted slots: {}
2021-09-06 09:21:37 DEBUG rasa.core.actions.forms - Deactivating the form 'privacy_policy_form'
2021-09-06 09:21:37 DEBUG rasa.core.processor - Policy prediction ended with events '[<rasa.shared.core.events.DefinePrevUserUtteredFeaturization object at 0x7f51e06a3370>]'.
2021-09-06 09:21:37 DEBUG rasa.core.processor - Action 'privacy_policy_form' ended with events '[<rasa.shared.core.events.ActiveLoop object at 0x7f51e3339b80>, <rasa.shared.core.events.SlotSet object at 0x7f51de350d00>, <rasa.shared.core.events.SlotSet object at 0x7f51e0fd22b0>, <rasa.shared.core.events.ActiveLoop object at 0x7f51e06e3550>]'.
2021-09-06 09:21:37 DEBUG rasa.core.processor - Current slot values:
policy_accepted: True
patient_name: None
patient_id: None
patient_birthdate: None
phone_number: None
specialization_name:
specialization_id: None
service_name: None
service_id: None
group_service_question_id: 3aa08055-07bb-4133-85e6-30c621b4bb95
staff_name:
staff_id: None
sickness_name:
sickness_id: None
appointment_type_name:
appointment_type_id: None
organization_unit_name: None
organization_unit_id: None
payment_mode_name: None
payment_mode_id: None
appointment_mode_name: None
appointment_mode_id: None
visit_accepted: None
visit_from_date: None
visit_to_date: None
visit_final: None
visit_authorization_code: None
visit_authorization_code_id: None
specialist_gender: None
age_category: None
preliminary_search_organization_units: None
preliminary_search_payment_modes: None
preliminary_search_appointment_modes: None
preliminary_search_patient_age_min: None
preliminary_search_patient_age_max: None
patient_identified: None
make_appointment_path: service
internal_slot_cache: {'locked_slot_validators': [], 'locked_entities': {'patient_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175873Z'}], 'staff_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175881Z'}], 'service_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175885Z'}], 'specialization_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175889Z'}], 'appointment_type_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175893Z'}], 'sickness_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175897Z'}]}, 'previous_slots': {'group_service_question_id': '3aa08055-07bb-4133-85e6-30c621b4bb95', 'make_appointment_path': 'service', 'specialization_name': '', 'appointment_type_name': '', 'sickness_name': '', 'staff_name': ''}, 'temp': {'QuestionAnswers': [{'Id': 'f43bf1ad-1a53-4a1b-a656-87f75b98b287', 'Name': 'RTG barku Osiowe', 'ServiceId': 272, 'Answer': 'RTG barku; Prześwietlenie barku; zdjęcie barku; Rentgen barku;', 'Question': None, 'Children': None}, {'Id': '6c42e112-9457-4667-9197-7647dac42047', 'Name': 'RTG barku AP', 'ServiceId': 271, 'Answer': 'zdjęcie barku; RTG barku; Prześwietlenie barku; Rentgen barku;', 'Question': None, 'Children': None}]}}
requested_slot: None
session_started_metadata: None
2021-09-06 09:21:37 DEBUG rasa.core.policies.memoization - Current tracker state:
[state 0] user intent: greet
[state 1] user intent: ask_service | previous action name: action_listen
[state 2] user intent: ask_service | previous action name: action_initial_slots_extraction
[state 3] user intent: ask_service | previous action name: ask_service_form
[state 4] user intent: ask_service | previous action name: action_listen
2021-09-06 09:21:37 DEBUG rasa.core.policies.memoization - Launch DeLorean...
2021-09-06 09:21:37 DEBUG rasa.core.policies.memoization - Current tracker state [{}, {'prev_action': {'action_name': 'privacy_policy_form'}}]
2021-09-06 09:21:37 DEBUG rasa.core.policies.memoization - There is no memorised next action
2021-09-06 09:21:37 DEBUG rasa.core.policies.ted_policy - TED predicted 'action_initial_slots_extraction' based on user intent.
2021-09-06 09:21:37 DEBUG rasa.core.policies.rule_policy - Current tracker state:
[state 0] user intent: greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 1] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 2] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 3] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 4] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 5] user intent: ask_service | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 6] user intent: ask_service | previous action name: action_initial_slots_extraction | slots: {'policy_accepted': (1.0, 1.0)}
[state 7] user intent: ask_service | previous action name: ask_service_form | active loop: {'name': 'ask_service_form'} | slots: {'policy_accepted': (1.0, 1.0)}
[state 8] user intent: greet | previous action name: action_listen | active loop: {'name': 'ask_service_form'} | slots: {'policy_accepted': (1.0, 1.0)}
[state 9] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 10] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 11] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 12] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 13] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 14] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 15] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 16] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 17] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
2021-09-06 09:21:37 DEBUG rasa.core.policies.rule_policy - There is a rule for the next action 'action_submit_privacy_policy_form'.
2021-09-06 09:21:37 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_2_RulePolicy.
2021-09-06 09:21:37 DEBUG rasa.core.processor - Predicted next action 'action_submit_privacy_policy_form' with confidence 1.00.
2021-09-06 09:21:37 DEBUG rasa.core.actions.action - Calling action endpoint to run action 'action_submit_privacy_policy_form'.
2021-09-06 09:21:37 DEBUG rasa.core.processor - Policy prediction ended with events '[]'.
2021-09-06 09:21:37 DEBUG rasa.core.processor - Action 'action_submit_privacy_policy_form' ended with events '[]'.
2021-09-06 09:21:37 DEBUG rasa.core.processor - Current slot values:
policy_accepted: True
patient_name: None
patient_id: None
patient_birthdate: None
phone_number: None
specialization_name:
specialization_id: None
service_name: None
service_id: None
group_service_question_id: 3aa08055-07bb-4133-85e6-30c621b4bb95
staff_name:
staff_id: None
sickness_name:
sickness_id: None
appointment_type_name:
appointment_type_id: None
organization_unit_name: None
organization_unit_id: None
payment_mode_name: None
payment_mode_id: None
appointment_mode_name: None
appointment_mode_id: None
visit_accepted: None
visit_from_date: None
visit_to_date: None
visit_final: None
visit_authorization_code: None
visit_authorization_code_id: None
specialist_gender: None
age_category: None
preliminary_search_organization_units: None
preliminary_search_payment_modes: None
preliminary_search_appointment_modes: None
preliminary_search_patient_age_min: None
preliminary_search_patient_age_max: None
patient_identified: None
make_appointment_path: service
internal_slot_cache: {'locked_slot_validators': [], 'locked_entities': {'patient_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175873Z'}], 'staff_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175881Z'}], 'service_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175885Z'}], 'specialization_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175889Z'}], 'appointment_type_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175893Z'}], 'sickness_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175897Z'}]}, 'previous_slots': {'group_service_question_id': '3aa08055-07bb-4133-85e6-30c621b4bb95', 'make_appointment_path': 'service', 'specialization_name': '', 'appointment_type_name': '', 'sickness_name': '', 'staff_name': ''}, 'temp': {'QuestionAnswers': [{'Id': 'f43bf1ad-1a53-4a1b-a656-87f75b98b287', 'Name': 'RTG barku Osiowe', 'ServiceId': 272, 'Answer': 'RTG barku; Prześwietlenie barku; zdjęcie barku; Rentgen barku;', 'Question': None, 'Children': None}, {'Id': '6c42e112-9457-4667-9197-7647dac42047', 'Name': 'RTG barku AP', 'ServiceId': 271, 'Answer': 'zdjęcie barku; RTG barku; Prześwietlenie barku; Rentgen barku;', 'Question': None, 'Children': None}]}}
requested_slot: None
session_started_metadata: None
2021-09-06 09:21:37 DEBUG rasa.core.policies.memoization - Current tracker state:
[state 0] user intent: greet
[state 1] user intent: ask_service | previous action name: action_listen
[state 2] user intent: ask_service | previous action name: action_initial_slots_extraction
[state 3] user intent: ask_service | previous action name: ask_service_form
[state 4] user intent: ask_service | previous action name: action_listen
2021-09-06 09:21:37 DEBUG rasa.core.policies.memoization - Launch DeLorean...
2021-09-06 09:21:37 DEBUG rasa.core.policies.memoization - Current tracker state [{}, {'prev_action': {'action_name': 'action_submit_privacy_policy_form'}}]
2021-09-06 09:21:37 DEBUG rasa.core.policies.memoization - There is no memorised next action
2021-09-06 09:21:37 DEBUG rasa.core.policies.ted_policy - TED predicted 'action_initial_slots_extraction' based on user intent.
2021-09-06 09:21:37 DEBUG rasa.core.policies.rule_policy - Current tracker state:
[state 0] user intent: greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 1] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 2] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 3] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 4] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 5] user intent: ask_service | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 6] user intent: ask_service | previous action name: action_initial_slots_extraction | slots: {'policy_accepted': (1.0, 1.0)}
[state 7] user intent: ask_service | previous action name: ask_service_form | active loop: {'name': 'ask_service_form'} | slots: {'policy_accepted': (1.0, 1.0)}
[state 8] user intent: greet | previous action name: action_listen | active loop: {'name': 'ask_service_form'} | slots: {'policy_accepted': (1.0, 1.0)}
[state 9] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 10] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 11] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 12] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 13] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 14] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 15] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 16] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 17] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 18] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
2021-09-06 09:21:37 DEBUG rasa.core.policies.rule_policy - There is a rule for the next action 'action_greet'.
2021-09-06 09:21:37 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_2_RulePolicy.
2021-09-06 09:21:37 DEBUG rasa.core.processor - Predicted next action 'action_greet' with confidence 1.00.
2021-09-06 09:21:37 DEBUG rasa.core.actions.action - Calling action endpoint to run action 'action_greet'.
2021-09-06 09:21:37 DEBUG rasa.core.processor - Policy prediction ended with events '[]'.
2021-09-06 09:21:37 DEBUG rasa.core.processor - Action 'action_greet' ended with events '[BotUttered('Jestem asystentem firmy ALLMEDICA. W czym mogę pomóc?', {"elements": [{"title": "Rezerwacja wizyty", "subtitle": "Wybierz, je\u017celi jeste\u015b naszym pacjentem i chcesz zarejestrowa\u0107 now\u0105 wizyt\u0119.", "buttons": [{"title": "Rezerwacja wizyty", "payload": "/make_appointment"}]}, {"title": "Ceny us\u0142ug", "subtitle": "Wybierz, aby otrzyma\u0107 ceny konkretnej us\u0142ugi wykonywanej w naszych plac\u00f3wkach.", "buttons": [{"title": "Ceny us\u0142ug", "payload": "/ask_price"}]}, {"title": "Specjali\u015bci", "subtitle": "Wybierz, aby zapyta\u0107 o konkretnego specjalist\u0119.", "buttons": [{"title": "Specjali\u015bci", "payload": "/ask_specialist"}]}, {"title": "Dost\u0119pno\u015b\u0107 us\u0142ug", "subtitle": "Wybierz, aby sprawdzi\u0107 dost\u0119pno\u015b\u0107 konkretnej us\u0142ugi.", "buttons": [{"title": "Dost\u0119pno\u015b\u0107 us\u0142ug", "payload": "/ask_service"}]}], "quick_replies": null, "buttons": null, "attachment": null, "image": null, "custom": null}, {}, 1630920097.4011574)]'.
2021-09-06 09:21:37 DEBUG rasa.core.processor - Current slot values:
policy_accepted: True
patient_name: None
patient_id: None
patient_birthdate: None
phone_number: None
specialization_name:
specialization_id: None
service_name: None
service_id: None
group_service_question_id: 3aa08055-07bb-4133-85e6-30c621b4bb95
staff_name:
staff_id: None
sickness_name:
sickness_id: None
appointment_type_name:
appointment_type_id: None
organization_unit_name: None
organization_unit_id: None
payment_mode_name: None
payment_mode_id: None
appointment_mode_name: None
appointment_mode_id: None
visit_accepted: None
visit_from_date: None
visit_to_date: None
visit_final: None
visit_authorization_code: None
visit_authorization_code_id: None
specialist_gender: None
age_category: None
preliminary_search_organization_units: None
preliminary_search_payment_modes: None
preliminary_search_appointment_modes: None
preliminary_search_patient_age_min: None
preliminary_search_patient_age_max: None
patient_identified: None
make_appointment_path: service
internal_slot_cache: {'locked_slot_validators': [], 'locked_entities': {'patient_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175873Z'}], 'staff_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175881Z'}], 'service_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175885Z'}], 'specialization_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175889Z'}], 'appointment_type_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175893Z'}], 'sickness_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175897Z'}]}, 'previous_slots': {'group_service_question_id': '3aa08055-07bb-4133-85e6-30c621b4bb95', 'make_appointment_path': 'service', 'specialization_name': '', 'appointment_type_name': '', 'sickness_name': '', 'staff_name': ''}, 'temp': {'QuestionAnswers': [{'Id': 'f43bf1ad-1a53-4a1b-a656-87f75b98b287', 'Name': 'RTG barku Osiowe', 'ServiceId': 272, 'Answer': 'RTG barku; Prześwietlenie barku; zdjęcie barku; Rentgen barku;', 'Question': None, 'Children': None}, {'Id': '6c42e112-9457-4667-9197-7647dac42047', 'Name': 'RTG barku AP', 'ServiceId': 271, 'Answer': 'zdjęcie barku; RTG barku; Prześwietlenie barku; Rentgen barku;', 'Question': None, 'Children': None}]}}
requested_slot: None
session_started_metadata: None
2021-09-06 09:21:37 DEBUG urllib3.connectionpool - https://graph.facebook.com:443 "POST /v2.12/me/messages?access_token=xxxxxxxxxxx HTTP/1.1" 200 139
2021-09-06 09:21:38 DEBUG rasa.core.policies.memoization - Current tracker state:
[state 0] user intent: greet
[state 1] user intent: ask_service | previous action name: action_listen
[state 2] user intent: ask_service | previous action name: action_initial_slots_extraction
[state 3] user intent: ask_service | previous action name: ask_service_form
[state 4] user intent: ask_service | previous action name: action_listen
2021-09-06 09:21:38 DEBUG rasa.core.policies.memoization - Launch DeLorean...
2021-09-06 09:21:38 DEBUG rasa.core.policies.memoization - Current tracker state [{}, {'prev_action': {'action_name': 'action_greet'}}]
2021-09-06 09:21:38 DEBUG rasa.core.policies.memoization - There is no memorised next action
2021-09-06 09:21:38 DEBUG rasa.core.policies.ted_policy - TED predicted 'action_initial_slots_extraction' based on user intent.
2021-09-06 09:21:38 DEBUG rasa.core.policies.rule_policy - Current tracker state:
[state 0] user intent: greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 1] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 2] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 3] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 4] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 5] user intent: ask_service | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 6] user intent: ask_service | previous action name: action_initial_slots_extraction | slots: {'policy_accepted': (1.0, 1.0)}
[state 7] user intent: ask_service | previous action name: ask_service_form | active loop: {'name': 'ask_service_form'} | slots: {'policy_accepted': (1.0, 1.0)}
[state 8] user intent: greet | previous action name: action_listen | active loop: {'name': 'ask_service_form'} | slots: {'policy_accepted': (1.0, 1.0)}
[state 9] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 10] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 11] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 12] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 13] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 14] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 15] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 16] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 17] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 18] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 19] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
2021-09-06 09:21:38 DEBUG rasa.core.policies.rule_policy - There is a rule for the next action 'action_listen'.
2021-09-06 09:21:38 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_2_RulePolicy.
2021-09-06 09:21:38 DEBUG rasa.core.processor - Predicted next action 'action_listen' with confidence 1.00.
2021-09-06 09:21:38 DEBUG rasa.core.processor - Policy prediction ended with events '[]'.
2021-09-06 09:21:38 DEBUG rasa.core.processor - Action 'action_listen' ended with events '[]'.
2021-09-06 09:21:38 DEBUG rasa.core.lock_store - Deleted lock for conversation '4067385133374520'.
2021-09-06 09:21:39 DEBUG urllib3.connectionpool - https://graph.facebook.com:443 "POST /v2.12/me/messages?access_token=xxxxxxxxxxx HTTP/1.1" 200 35
/opt/venv/lib/python3.8/site-packages/sanic/app.py:973: ResourceWarning: unclosed <ssl.SSLSocket fd=25, family=AddressFamily.AF_INET, type=SocketKind.SOCK_STREAM, proto=6, laddr=('10.244.182.32', 50846), raddr=('185.60.216.15', 443)>
response = await response
ResourceWarning: Enable tracemalloc to get the object allocation traceback
2021-09-06 09:22:54 DEBUG urllib3.connectionpool - Starting new HTTPS connection (1): graph.facebook.com:443
2021-09-06 09:22:55 DEBUG urllib3.connectionpool - https://graph.facebook.com:443 "POST /v2.12/me/messages?access_token=xxxxxxxxxxx HTTP/1.1" 200 35
2021-09-06 09:22:55 DEBUG rasa.core.lock_store - Issuing ticket for conversation '4067385133374520'.
2021-09-06 09:22:55 DEBUG rasa.core.lock_store - Acquiring lock for conversation '4067385133374520'.
2021-09-06 09:22:55 DEBUG rasa.core.lock_store - Acquired lock for conversation '4067385133374520'.
2021-09-06 09:22:55 DEBUG urllib3.connectionpool - Starting new HTTP connection (1): rasa-data.westeurope.cloudapp.azure.com:8000
2021-09-06 09:22:55 DEBUG urllib3.connectionpool - http://rasa-data.westeurope.cloudapp.azure.com:8000 "POST /parse HTTP/1.1" 200 None
2021-09-06 09:22:55 DEBUG rasa.core.processor - Received user message 'hej' with intent '{'id': -6313617482696067480, 'name': 'greet', 'confidence': 0.9984284043312073}' and entities '[]'
2021-09-06 09:22:55 DEBUG rasa.core.processor - Logged UserUtterance - tracker now has 105 events.
2021-09-06 09:22:55 DEBUG rasa.core.policies.memoization - Current tracker state:
[state 0] user intent: greet
[state 1] user intent: ask_service | previous action name: action_listen
[state 2] user intent: ask_service | previous action name: action_initial_slots_extraction
[state 3] user intent: ask_service | previous action name: ask_service_form
[state 4] user intent: greet | previous action name: action_listen
2021-09-06 09:22:55 DEBUG rasa.core.policies.memoization - Launch DeLorean...
2021-09-06 09:22:55 DEBUG rasa.core.policies.memoization - Current tracker state [{}, {'user': {'intent': 'greet'}, 'prev_action': {'action_name': 'action_listen'}}]
2021-09-06 09:22:55 DEBUG rasa.core.policies.memoization - There is no memorised next action
2021-09-06 09:22:55 DEBUG rasa.core.policies.ted_policy - TED predicted 'action_initial_slots_extraction' based on user intent.
2021-09-06 09:22:55 DEBUG rasa.core.policies.rule_policy - Current tracker state:
[state 0] user intent: greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 1] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 2] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 3] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 4] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 5] user intent: ask_service | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 6] user intent: ask_service | previous action name: action_initial_slots_extraction | slots: {'policy_accepted': (1.0, 1.0)}
[state 7] user intent: ask_service | previous action name: ask_service_form | active loop: {'name': 'ask_service_form'} | slots: {'policy_accepted': (1.0, 1.0)}
[state 8] user intent: greet | previous action name: action_listen | active loop: {'name': 'ask_service_form'} | slots: {'policy_accepted': (1.0, 1.0)}
[state 9] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 10] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 11] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 12] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 13] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 14] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 15] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 16] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 17] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 18] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 19] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 20] user text: hej | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
2021-09-06 09:22:55 DEBUG rasa.core.policies.rule_policy - There is no applicable rule.
2021-09-06 09:22:55 DEBUG rasa.core.policies.rule_policy - Current tracker state:
[state 0] user intent: greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 1] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 2] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 3] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 4] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 5] user intent: ask_service | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 6] user intent: ask_service | previous action name: action_initial_slots_extraction | slots: {'policy_accepted': (1.0, 1.0)}
[state 7] user intent: ask_service | previous action name: ask_service_form | active loop: {'name': 'ask_service_form'} | slots: {'policy_accepted': (1.0, 1.0)}
[state 8] user intent: greet | previous action name: action_listen | active loop: {'name': 'ask_service_form'} | slots: {'policy_accepted': (1.0, 1.0)}
[state 9] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 10] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 11] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 12] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 13] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 14] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 15] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 16] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 17] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 18] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 19] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 20] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
2021-09-06 09:22:55 DEBUG rasa.core.policies.rule_policy - There is a rule for the next action 'privacy_policy_form'.
2021-09-06 09:22:55 DEBUG rasa.core.policies.ensemble - Made prediction using user intent.
2021-09-06 09:22:55 DEBUG rasa.core.policies.ensemble - Added `DefinePrevUserUtteredFeaturization(False)` event.
2021-09-06 09:22:55 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_2_RulePolicy.
2021-09-06 09:22:55 DEBUG rasa.core.processor - Predicted next action 'privacy_policy_form' with confidence 1.00.
2021-09-06 09:22:55 DEBUG rasa.core.actions.forms - Activated the form 'privacy_policy_form'.
2021-09-06 09:22:55 DEBUG rasa.core.actions.forms - Validating pre-filled required slots: {'policy_accepted': True}
2021-09-06 09:22:55 DEBUG rasa.core.actions.forms - Validating extracted slots: {'policy_accepted': True}
2021-09-06 09:22:55 DEBUG rasa.core.actions.forms - Validating user input 'UserUttered(text: hej, intent: greet, use_text_for_featurization: False)'.
2021-09-06 09:22:55 DEBUG rasa.core.actions.forms - Validating extracted slots: {}
2021-09-06 09:22:55 DEBUG rasa.core.actions.forms - Deactivating the form 'privacy_policy_form'
2021-09-06 09:22:55 DEBUG rasa.core.processor - Policy prediction ended with events '[<rasa.shared.core.events.DefinePrevUserUtteredFeaturization object at 0x7f51e41d6be0>]'.
2021-09-06 09:22:55 DEBUG rasa.core.processor - Action 'privacy_policy_form' ended with events '[<rasa.shared.core.events.ActiveLoop object at 0x7f51e06832b0>, <rasa.shared.core.events.SlotSet object at 0x7f51e06835b0>, <rasa.shared.core.events.SlotSet object at 0x7f51e394b700>, <rasa.shared.core.events.ActiveLoop object at 0x7f51e06362e0>]'.
2021-09-06 09:22:55 DEBUG rasa.core.processor - Current slot values:
policy_accepted: True
patient_name: None
patient_id: None
patient_birthdate: None
phone_number: None
specialization_name:
specialization_id: None
service_name: None
service_id: None
group_service_question_id: 3aa08055-07bb-4133-85e6-30c621b4bb95
staff_name:
staff_id: None
sickness_name:
sickness_id: None
appointment_type_name:
appointment_type_id: None
organization_unit_name: None
organization_unit_id: None
payment_mode_name: None
payment_mode_id: None
appointment_mode_name: None
appointment_mode_id: None
visit_accepted: None
visit_from_date: None
visit_to_date: None
visit_final: None
visit_authorization_code: None
visit_authorization_code_id: None
specialist_gender: None
age_category: None
preliminary_search_organization_units: None
preliminary_search_payment_modes: None
preliminary_search_appointment_modes: None
preliminary_search_patient_age_min: None
preliminary_search_patient_age_max: None
patient_identified: None
make_appointment_path: service
internal_slot_cache: {'locked_slot_validators': [], 'locked_entities': {'patient_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175873Z'}], 'staff_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175881Z'}], 'service_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175885Z'}], 'specialization_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175889Z'}], 'appointment_type_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175893Z'}], 'sickness_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175897Z'}]}, 'previous_slots': {'group_service_question_id': '3aa08055-07bb-4133-85e6-30c621b4bb95', 'make_appointment_path': 'service', 'specialization_name': '', 'appointment_type_name': '', 'sickness_name': '', 'staff_name': ''}, 'temp': {'QuestionAnswers': [{'Id': 'f43bf1ad-1a53-4a1b-a656-87f75b98b287', 'Name': 'RTG barku Osiowe', 'ServiceId': 272, 'Answer': 'RTG barku; Prześwietlenie barku; zdjęcie barku; Rentgen barku;', 'Question': None, 'Children': None}, {'Id': '6c42e112-9457-4667-9197-7647dac42047', 'Name': 'RTG barku AP', 'ServiceId': 271, 'Answer': 'zdjęcie barku; RTG barku; Prześwietlenie barku; Rentgen barku;', 'Question': None, 'Children': None}]}}
requested_slot: None
session_started_metadata: None
2021-09-06 09:22:55 DEBUG rasa.core.policies.memoization - Current tracker state:
[state 0] user intent: greet
[state 1] user intent: ask_service | previous action name: action_listen
[state 2] user intent: ask_service | previous action name: action_initial_slots_extraction
[state 3] user intent: ask_service | previous action name: ask_service_form
[state 4] user intent: ask_service | previous action name: action_listen
2021-09-06 09:22:55 DEBUG rasa.core.policies.memoization - Launch DeLorean...
2021-09-06 09:22:55 DEBUG rasa.core.policies.memoization - Current tracker state [{}, {'prev_action': {'action_name': 'privacy_policy_form'}}]
2021-09-06 09:22:55 DEBUG rasa.core.policies.memoization - There is no memorised next action
2021-09-06 09:22:55 DEBUG rasa.core.policies.ted_policy - TED predicted 'action_initial_slots_extraction' based on user intent.
2021-09-06 09:22:55 DEBUG rasa.core.policies.rule_policy - Current tracker state:
[state 0] user intent: greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 1] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 2] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 3] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 4] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 5] user intent: ask_service | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 6] user intent: ask_service | previous action name: action_initial_slots_extraction | slots: {'policy_accepted': (1.0, 1.0)}
[state 7] user intent: ask_service | previous action name: ask_service_form | active loop: {'name': 'ask_service_form'} | slots: {'policy_accepted': (1.0, 1.0)}
[state 8] user intent: greet | previous action name: action_listen | active loop: {'name': 'ask_service_form'} | slots: {'policy_accepted': (1.0, 1.0)}
[state 9] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 10] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 11] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 12] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 13] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 14] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 15] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 16] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 17] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 18] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 19] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 20] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 21] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
2021-09-06 09:22:55 DEBUG rasa.core.policies.rule_policy - There is a rule for the next action 'action_submit_privacy_policy_form'.
2021-09-06 09:22:55 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_2_RulePolicy.
2021-09-06 09:22:55 DEBUG rasa.core.processor - Predicted next action 'action_submit_privacy_policy_form' with confidence 1.00.
2021-09-06 09:22:55 DEBUG rasa.core.actions.action - Calling action endpoint to run action 'action_submit_privacy_policy_form'.
2021-09-06 09:22:55 DEBUG rasa.core.processor - Policy prediction ended with events '[]'.
2021-09-06 09:22:55 DEBUG rasa.core.processor - Action 'action_submit_privacy_policy_form' ended with events '[]'.
2021-09-06 09:22:55 DEBUG rasa.core.processor - Current slot values:
policy_accepted: True
patient_name: None
patient_id: None
patient_birthdate: None
phone_number: None
specialization_name:
specialization_id: None
service_name: None
service_id: None
group_service_question_id: 3aa08055-07bb-4133-85e6-30c621b4bb95
staff_name:
staff_id: None
sickness_name:
sickness_id: None
appointment_type_name:
appointment_type_id: None
organization_unit_name: None
organization_unit_id: None
payment_mode_name: None
payment_mode_id: None
appointment_mode_name: None
appointment_mode_id: None
visit_accepted: None
visit_from_date: None
visit_to_date: None
visit_final: None
visit_authorization_code: None
visit_authorization_code_id: None
specialist_gender: None
age_category: None
preliminary_search_organization_units: None
preliminary_search_payment_modes: None
preliminary_search_appointment_modes: None
preliminary_search_patient_age_min: None
preliminary_search_patient_age_max: None
patient_identified: None
make_appointment_path: service
internal_slot_cache: {'locked_slot_validators': [], 'locked_entities': {'patient_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175873Z'}], 'staff_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175881Z'}], 'service_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175885Z'}], 'specialization_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175889Z'}], 'appointment_type_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175893Z'}], 'sickness_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175897Z'}]}, 'previous_slots': {'group_service_question_id': '3aa08055-07bb-4133-85e6-30c621b4bb95', 'make_appointment_path': 'service', 'specialization_name': '', 'appointment_type_name': '', 'sickness_name': '', 'staff_name': ''}, 'temp': {'QuestionAnswers': [{'Id': 'f43bf1ad-1a53-4a1b-a656-87f75b98b287', 'Name': 'RTG barku Osiowe', 'ServiceId': 272, 'Answer': 'RTG barku; Prześwietlenie barku; zdjęcie barku; Rentgen barku;', 'Question': None, 'Children': None}, {'Id': '6c42e112-9457-4667-9197-7647dac42047', 'Name': 'RTG barku AP', 'ServiceId': 271, 'Answer': 'zdjęcie barku; RTG barku; Prześwietlenie barku; Rentgen barku;', 'Question': None, 'Children': None}]}}
requested_slot: None
session_started_metadata: None
2021-09-06 09:22:55 DEBUG rasa.core.policies.memoization - Current tracker state:
[state 0] user intent: greet
[state 1] user intent: ask_service | previous action name: action_listen
[state 2] user intent: ask_service | previous action name: action_initial_slots_extraction
[state 3] user intent: ask_service | previous action name: ask_service_form
[state 4] user intent: ask_service | previous action name: action_listen
2021-09-06 09:22:55 DEBUG rasa.core.policies.memoization - Launch DeLorean...
2021-09-06 09:22:55 DEBUG rasa.core.policies.memoization - Current tracker state [{}, {'prev_action': {'action_name': 'action_submit_privacy_policy_form'}}]
2021-09-06 09:22:55 DEBUG rasa.core.policies.memoization - There is no memorised next action
2021-09-06 09:22:55 DEBUG rasa.core.policies.ted_policy - TED predicted 'action_initial_slots_extraction' based on user intent.
2021-09-06 09:22:55 DEBUG rasa.core.policies.rule_policy - Current tracker state:
[state 0] user intent: greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 1] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 2] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 3] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 4] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 5] user intent: ask_service | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 6] user intent: ask_service | previous action name: action_initial_slots_extraction | slots: {'policy_accepted': (1.0, 1.0)}
[state 7] user intent: ask_service | previous action name: ask_service_form | active loop: {'name': 'ask_service_form'} | slots: {'policy_accepted': (1.0, 1.0)}
[state 8] user intent: greet | previous action name: action_listen | active loop: {'name': 'ask_service_form'} | slots: {'policy_accepted': (1.0, 1.0)}
[state 9] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 10] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 11] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 12] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 13] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 14] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 15] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 16] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 17] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 18] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 19] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 20] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 21] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 22] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
2021-09-06 09:22:55 DEBUG rasa.core.policies.rule_policy - There is a rule for the next action 'action_greet'.
2021-09-06 09:22:55 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_2_RulePolicy.
2021-09-06 09:22:55 DEBUG rasa.core.processor - Predicted next action 'action_greet' with confidence 1.00.
2021-09-06 09:22:55 DEBUG rasa.core.actions.action - Calling action endpoint to run action 'action_greet'.
2021-09-06 09:22:55 DEBUG rasa.core.processor - Policy prediction ended with events '[]'.
2021-09-06 09:22:55 DEBUG rasa.core.processor - Action 'action_greet' ended with events '[BotUttered('Jestem asystentem firmy ALLMEDICA. W czym mogę pomóc?', {"elements": [{"title": "Rezerwacja wizyty", "subtitle": "Wybierz, je\u017celi jeste\u015b naszym pacjentem i chcesz zarejestrowa\u0107 now\u0105 wizyt\u0119.", "buttons": [{"title": "Rezerwacja wizyty", "payload": "/make_appointment"}]}, {"title": "Ceny us\u0142ug", "subtitle": "Wybierz, aby otrzyma\u0107 ceny konkretnej us\u0142ugi wykonywanej w naszych plac\u00f3wkach.", "buttons": [{"title": "Ceny us\u0142ug", "payload": "/ask_price"}]}, {"title": "Specjali\u015bci", "subtitle": "Wybierz, aby zapyta\u0107 o konkretnego specjalist\u0119.", "buttons": [{"title": "Specjali\u015bci", "payload": "/ask_specialist"}]}, {"title": "Dost\u0119pno\u015b\u0107 us\u0142ug", "subtitle": "Wybierz, aby sprawdzi\u0107 dost\u0119pno\u015b\u0107 konkretnej us\u0142ugi.", "buttons": [{"title": "Dost\u0119pno\u015b\u0107 us\u0142ug", "payload": "/ask_service"}]}], "quick_replies": null, "buttons": null, "attachment": null, "image": null, "custom": null}, {}, 1630920175.9407353)]'.
2021-09-06 09:22:55 DEBUG rasa.core.processor - Current slot values:
policy_accepted: True
patient_name: None
patient_id: None
patient_birthdate: None
phone_number: None
specialization_name:
specialization_id: None
service_name: None
service_id: None
group_service_question_id: 3aa08055-07bb-4133-85e6-30c621b4bb95
staff_name:
staff_id: None
sickness_name:
sickness_id: None
appointment_type_name:
appointment_type_id: None
organization_unit_name: None
organization_unit_id: None
payment_mode_name: None
payment_mode_id: None
appointment_mode_name: None
appointment_mode_id: None
visit_accepted: None
visit_from_date: None
visit_to_date: None
visit_final: None
visit_authorization_code: None
visit_authorization_code_id: None
specialist_gender: None
age_category: None
preliminary_search_organization_units: None
preliminary_search_payment_modes: None
preliminary_search_appointment_modes: None
preliminary_search_patient_age_min: None
preliminary_search_patient_age_max: None
patient_identified: None
make_appointment_path: service
internal_slot_cache: {'locked_slot_validators': [], 'locked_entities': {'patient_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175873Z'}], 'staff_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175881Z'}], 'service_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175885Z'}], 'specialization_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175889Z'}], 'appointment_type_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175893Z'}], 'sickness_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175897Z'}]}, 'previous_slots': {'group_service_question_id': '3aa08055-07bb-4133-85e6-30c621b4bb95', 'make_appointment_path': 'service', 'specialization_name': '', 'appointment_type_name': '', 'sickness_name': '', 'staff_name': ''}, 'temp': {'QuestionAnswers': [{'Id': 'f43bf1ad-1a53-4a1b-a656-87f75b98b287', 'Name': 'RTG barku Osiowe', 'ServiceId': 272, 'Answer': 'RTG barku; Prześwietlenie barku; zdjęcie barku; Rentgen barku;', 'Question': None, 'Children': None}, {'Id': '6c42e112-9457-4667-9197-7647dac42047', 'Name': 'RTG barku AP', 'ServiceId': 271, 'Answer': 'zdjęcie barku; RTG barku; Prześwietlenie barku; Rentgen barku;', 'Question': None, 'Children': None}]}}
requested_slot: None
session_started_metadata: None
2021-09-06 09:22:56 DEBUG urllib3.connectionpool - https://graph.facebook.com:443 "POST /v2.12/me/messages?access_token=xxxxxxxxxxx HTTP/1.1" 200 139
2021-09-06 09:22:56 DEBUG rasa.core.policies.memoization - Current tracker state:
[state 0] user intent: greet
[state 1] user intent: ask_service | previous action name: action_listen
[state 2] user intent: ask_service | previous action name: action_initial_slots_extraction
[state 3] user intent: ask_service | previous action name: ask_service_form
[state 4] user intent: ask_service | previous action name: action_listen
2021-09-06 09:22:56 DEBUG rasa.core.policies.memoization - Launch DeLorean...
2021-09-06 09:22:56 DEBUG rasa.core.policies.memoization - Current tracker state [{}, {'prev_action': {'action_name': 'action_greet'}}]
2021-09-06 09:22:56 DEBUG rasa.core.policies.memoization - There is no memorised next action
2021-09-06 09:22:56 DEBUG rasa.core.policies.ted_policy - TED predicted 'action_initial_slots_extraction' based on user intent.
2021-09-06 09:22:56 DEBUG rasa.core.policies.rule_policy - Current tracker state:
[state 0] user intent: greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 1] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 2] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 3] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 4] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 5] user intent: ask_service | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 6] user intent: ask_service | previous action name: action_initial_slots_extraction | slots: {'policy_accepted': (1.0, 1.0)}
[state 7] user intent: ask_service | previous action name: ask_service_form | active loop: {'name': 'ask_service_form'} | slots: {'policy_accepted': (1.0, 1.0)}
[state 8] user intent: greet | previous action name: action_listen | active loop: {'name': 'ask_service_form'} | slots: {'policy_accepted': (1.0, 1.0)}
[state 9] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 10] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 11] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 12] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 13] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 14] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 15] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 16] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 17] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 18] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 19] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 20] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 21] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 22] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 23] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
2021-09-06 09:22:56 DEBUG rasa.core.policies.rule_policy - There is a rule for the next action 'action_listen'.
2021-09-06 09:22:56 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_2_RulePolicy.
2021-09-06 09:22:56 DEBUG rasa.core.processor - Predicted next action 'action_listen' with confidence 1.00.
2021-09-06 09:22:56 DEBUG rasa.core.processor - Policy prediction ended with events '[]'.
2021-09-06 09:22:56 DEBUG rasa.core.processor - Action 'action_listen' ended with events '[]'.
2021-09-06 09:22:57 DEBUG rasa.core.lock_store - Deleted lock for conversation '4067385133374520'.
2021-09-06 09:22:57 DEBUG urllib3.connectionpool - https://graph.facebook.com:443 "POST /v2.12/me/messages?access_token=xxxxxxxxxxx HTTP/1.1" 200 35
/opt/venv/lib/python3.8/site-packages/sanic/app.py:973: ResourceWarning: unclosed <ssl.SSLSocket fd=20, family=AddressFamily.AF_INET, type=SocketKind.SOCK_STREAM, proto=6, laddr=('10.244.182.32', 50936), raddr=('185.60.216.15', 443)>
response = await response
ResourceWarning: Enable tracemalloc to get the object allocation traceback
2021-09-06 09:22:58 DEBUG urllib3.connectionpool - Starting new HTTPS connection (1): graph.facebook.com:443
2021-09-06 09:22:58 DEBUG urllib3.connectionpool - https://graph.facebook.com:443 "POST /v2.12/me/messages?access_token=xxxxxxxxxxx HTTP/1.1" 200 35
2021-09-06 09:22:58 DEBUG rasa.core.lock_store - Issuing ticket for conversation '4067385133374520'.
2021-09-06 09:22:58 DEBUG rasa.core.lock_store - Acquiring lock for conversation '4067385133374520'.
2021-09-06 09:22:58 DEBUG rasa.core.lock_store - Acquired lock for conversation '4067385133374520'.
2021-09-06 09:22:58 DEBUG urllib3.connectionpool - Starting new HTTP connection (1): rasa-data.westeurope.cloudapp.azure.com:8000
2021-09-06 09:22:58 DEBUG urllib3.connectionpool - http://rasa-data.westeurope.cloudapp.azure.com:8000 "POST /parse HTTP/1.1" 200 None
2021-09-06 09:22:59 DEBUG rasa.nlu.classifiers.fallback_classifier - NLU confidence 0.3405591547489166 for intent 'restart' is lower than NLU threshold 0.70.
2021-09-06 09:22:59 DEBUG rasa.core.processor - Received user message 'żyjesz?' with intent '{'name': 'nlu_fallback', 'confidence': 0.7}' and entities '[{'entity': 'service_name', 'start': 0, 'end': 6, 'confidence_entity': 0.7170197367668152, 'value': 'żyjesz', 'extractor': 'DIETClassifier'}]'
2021-09-06 09:22:59 DEBUG rasa.core.processor - Current slot values:
policy_accepted: True
patient_name: None
patient_id: None
patient_birthdate: None
phone_number: None
specialization_name:
specialization_id: None
service_name: None
service_id: None
group_service_question_id: 3aa08055-07bb-4133-85e6-30c621b4bb95
staff_name:
staff_id: None
sickness_name:
sickness_id: None
appointment_type_name:
appointment_type_id: None
organization_unit_name: None
organization_unit_id: None
payment_mode_name: None
payment_mode_id: None
appointment_mode_name: None
appointment_mode_id: None
visit_accepted: None
visit_from_date: None
visit_to_date: None
visit_final: None
visit_authorization_code: None
visit_authorization_code_id: None
specialist_gender: None
age_category: None
preliminary_search_organization_units: None
preliminary_search_payment_modes: None
preliminary_search_appointment_modes: None
preliminary_search_patient_age_min: None
preliminary_search_patient_age_max: None
patient_identified: None
make_appointment_path: service
internal_slot_cache: {'locked_slot_validators': [], 'locked_entities': {'patient_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175873Z'}], 'staff_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175881Z'}], 'service_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175885Z'}], 'specialization_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175889Z'}], 'appointment_type_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175893Z'}], 'sickness_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175897Z'}]}, 'previous_slots': {'group_service_question_id': '3aa08055-07bb-4133-85e6-30c621b4bb95', 'make_appointment_path': 'service', 'specialization_name': '', 'appointment_type_name': '', 'sickness_name': '', 'staff_name': ''}, 'temp': {'QuestionAnswers': [{'Id': 'f43bf1ad-1a53-4a1b-a656-87f75b98b287', 'Name': 'RTG barku Osiowe', 'ServiceId': 272, 'Answer': 'RTG barku; Prześwietlenie barku; zdjęcie barku; Rentgen barku;', 'Question': None, 'Children': None}, {'Id': '6c42e112-9457-4667-9197-7647dac42047', 'Name': 'RTG barku AP', 'ServiceId': 271, 'Answer': 'zdjęcie barku; RTG barku; Prześwietlenie barku; Rentgen barku;', 'Question': None, 'Children': None}]}}
requested_slot: None
session_started_metadata: None
2021-09-06 09:22:59 DEBUG rasa.core.processor - Logged UserUtterance - tracker now has 116 events.
2021-09-06 09:22:59 DEBUG rasa.core.policies.memoization - Current tracker state:
[state 0] user intent: greet
[state 1] user intent: ask_service | previous action name: action_listen
[state 2] user intent: ask_service | previous action name: action_initial_slots_extraction
[state 3] user intent: ask_service | previous action name: ask_service_form
[state 4] user intent: nlu_fallback | user entities: ('service_name',) | previous action name: action_listen
2021-09-06 09:22:59 DEBUG rasa.core.policies.memoization - Launch DeLorean...
2021-09-06 09:22:59 DEBUG rasa.core.policies.memoization - Current tracker state [{}, {'user': {'intent': 'nlu_fallback', 'entities': ('service_name',)}, 'prev_action': {'action_name': 'action_listen'}}]
2021-09-06 09:22:59 DEBUG rasa.core.policies.memoization - There is no memorised next action
2021-09-06 09:22:59 DEBUG rasa.core.policies.ted_policy - TED predicted 'action_submit_ask_service_form' based on user intent.
2021-09-06 09:22:59 DEBUG rasa.core.policies.rule_policy - Current tracker state:
[state 0] user intent: greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 1] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 2] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 3] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 4] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 5] user intent: ask_service | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 6] user intent: ask_service | previous action name: action_initial_slots_extraction | slots: {'policy_accepted': (1.0, 1.0)}
[state 7] user intent: ask_service | previous action name: ask_service_form | active loop: {'name': 'ask_service_form'} | slots: {'policy_accepted': (1.0, 1.0)}
[state 8] user intent: greet | previous action name: action_listen | active loop: {'name': 'ask_service_form'} | slots: {'policy_accepted': (1.0, 1.0)}
[state 9] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 10] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 11] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 12] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 13] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 14] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 15] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 16] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 17] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 18] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 19] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 20] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 21] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 22] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 23] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 24] user text: żyjesz? | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
2021-09-06 09:22:59 DEBUG rasa.core.policies.rule_policy - There is no applicable rule.
2021-09-06 09:22:59 DEBUG rasa.core.policies.rule_policy - Current tracker state:
[state 0] user intent: greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 1] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 2] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 3] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 4] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 5] user intent: ask_service | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 6] user intent: ask_service | previous action name: action_initial_slots_extraction | slots: {'policy_accepted': (1.0, 1.0)}
[state 7] user intent: ask_service | previous action name: ask_service_form | active loop: {'name': 'ask_service_form'} | slots: {'policy_accepted': (1.0, 1.0)}
[state 8] user intent: greet | previous action name: action_listen | active loop: {'name': 'ask_service_form'} | slots: {'policy_accepted': (1.0, 1.0)}
[state 9] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 10] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 11] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 12] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 13] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 14] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 15] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 16] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 17] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 18] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 19] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 20] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 21] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 22] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 23] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 24] user intent: nlu_fallback | user entities: ('service_name',) | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
2021-09-06 09:22:59 DEBUG rasa.core.policies.rule_policy - There is no applicable rule.
2021-09-06 09:22:59 DEBUG rasa.core.policies.ensemble - Made prediction using user intent.
2021-09-06 09:22:59 DEBUG rasa.core.policies.ensemble - Added `DefinePrevUserUtteredFeaturization(False)` event.
2021-09-06 09:22:59 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_TEDPolicy.
2021-09-06 09:22:59 DEBUG rasa.core.processor - Predicted next action 'action_submit_ask_service_form' with confidence 0.77.
2021-09-06 09:22:59 DEBUG rasa.core.actions.action - Calling action endpoint to run action 'action_submit_ask_service_form'.
2021-09-06 09:22:59 DEBUG rasa.core.processor - Policy prediction ended with events '[<rasa.shared.core.events.DefinePrevUserUtteredFeaturization object at 0x7f51e3339c10>]'.
2021-09-06 09:22:59 DEBUG rasa.core.processor - Action 'action_submit_ask_service_form' ended with events '[]'.
2021-09-06 09:22:59 DEBUG rasa.core.processor - Current slot values:
policy_accepted: True
patient_name: None
patient_id: None
patient_birthdate: None
phone_number: None
specialization_name:
specialization_id: None
service_name: None
service_id: None
group_service_question_id: 3aa08055-07bb-4133-85e6-30c621b4bb95
staff_name:
staff_id: None
sickness_name:
sickness_id: None
appointment_type_name:
appointment_type_id: None
organization_unit_name: None
organization_unit_id: None
payment_mode_name: None
payment_mode_id: None
appointment_mode_name: None
appointment_mode_id: None
visit_accepted: None
visit_from_date: None
visit_to_date: None
visit_final: None
visit_authorization_code: None
visit_authorization_code_id: None
specialist_gender: None
age_category: None
preliminary_search_organization_units: None
preliminary_search_payment_modes: None
preliminary_search_appointment_modes: None
preliminary_search_patient_age_min: None
preliminary_search_patient_age_max: None
patient_identified: None
make_appointment_path: service
internal_slot_cache: {'locked_slot_validators': [], 'locked_entities': {'patient_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175873Z'}], 'staff_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175881Z'}], 'service_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175885Z'}], 'specialization_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175889Z'}], 'appointment_type_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175893Z'}], 'sickness_name': [{'value': 'barku', 'expiration': '2021-09-06T08:59:27.3175897Z'}]}, 'previous_slots': {'group_service_question_id': '3aa08055-07bb-4133-85e6-30c621b4bb95', 'make_appointment_path': 'service', 'specialization_name': '', 'appointment_type_name': '', 'sickness_name': '', 'staff_name': ''}, 'temp': {'QuestionAnswers': [{'Id': 'f43bf1ad-1a53-4a1b-a656-87f75b98b287', 'Name': 'RTG barku Osiowe', 'ServiceId': 272, 'Answer': 'RTG barku; Prześwietlenie barku; zdjęcie barku; Rentgen barku;', 'Question': None, 'Children': None}, {'Id': '6c42e112-9457-4667-9197-7647dac42047', 'Name': 'RTG barku AP', 'ServiceId': 271, 'Answer': 'zdjęcie barku; RTG barku; Prześwietlenie barku; Rentgen barku;', 'Question': None, 'Children': None}]}}
requested_slot: None
session_started_metadata: None
2021-09-06 09:22:59 DEBUG rasa.core.policies.memoization - Current tracker state:
[state 0] user intent: greet
[state 1] user intent: ask_service | previous action name: action_listen
[state 2] user intent: ask_service | previous action name: action_initial_slots_extraction
[state 3] user intent: ask_service | previous action name: ask_service_form
[state 4] user intent: nlu_fallback | user entities: ('service_name',) | previous action name: action_listen
[state 5] user intent: nlu_fallback | user entities: ('service_name',) | previous action name: action_submit_ask_service_form
2021-09-06 09:22:59 DEBUG rasa.core.policies.memoization - Launch DeLorean...
2021-09-06 09:22:59 DEBUG rasa.core.policies.memoization - Current tracker state [{}, {'prev_action': {'action_name': 'action_submit_ask_service_form'}}]
2021-09-06 09:22:59 DEBUG rasa.core.policies.memoization - There is no memorised next action
2021-09-06 09:22:59 DEBUG rasa.core.policies.ted_policy - TED predicted 'utter_ask_if_make_appointment' based on user intent.
2021-09-06 09:22:59 DEBUG rasa.core.policies.rule_policy - Current tracker state:
[state 0] user intent: greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 1] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 2] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 3] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 4] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 5] user intent: ask_service | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 6] user intent: ask_service | previous action name: action_initial_slots_extraction | slots: {'policy_accepted': (1.0, 1.0)}
[state 7] user intent: ask_service | previous action name: ask_service_form | active loop: {'name': 'ask_service_form'} | slots: {'policy_accepted': (1.0, 1.0)}
[state 8] user intent: greet | previous action name: action_listen | active loop: {'name': 'ask_service_form'} | slots: {'policy_accepted': (1.0, 1.0)}
[state 9] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 10] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 11] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 12] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 13] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 14] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 15] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 16] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 17] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 18] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 19] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 20] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 21] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 22] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 23] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 24] user intent: nlu_fallback | user entities: ('service_name',) | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 25] user intent: nlu_fallback | user entities: ('service_name',) | previous action name: action_submit_ask_service_form | slots: {'policy_accepted': (1.0, 1.0)}
2021-09-06 09:22:59 DEBUG rasa.core.policies.rule_policy - There is no applicable rule.
2021-09-06 09:22:59 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_TEDPolicy.
2021-09-06 09:22:59 DEBUG rasa.core.processor - Predicted next action 'utter_ask_if_make_appointment' with confidence 1.00.
2021-09-06 09:22:59 DEBUG rasa.core.processor - Policy prediction ended with events '[]'.
2021-09-06 09:22:59 DEBUG rasa.core.processor - Action 'utter_ask_if_make_appointment' ended with events '[BotUttered('Czy chcesz zarezerwować termin wizyty?', {"elements": null, "quick_replies": null, "buttons": null, "attachment": null, "image": null, "custom": null}, {"utter_action": "utter_ask_if_make_appointment"}, 1630920179.202911)]'.
2021-09-06 09:22:59 DEBUG urllib3.connectionpool - https://graph.facebook.com:443 "POST /v2.12/me/messages?access_token=xxxxxxxxxxx HTTP/1.1" 200 139
2021-09-06 09:22:59 DEBUG rasa.core.policies.memoization - Current tracker state:
[state 0] user intent: greet
[state 1] user intent: ask_service | previous action name: action_listen
[state 2] user intent: ask_service | previous action name: action_initial_slots_extraction
[state 3] user intent: ask_service | previous action name: ask_service_form
[state 4] user intent: nlu_fallback | user entities: ('service_name',) | previous action name: action_listen
[state 5] user intent: nlu_fallback | user entities: ('service_name',) | previous action name: action_submit_ask_service_form
[state 6] user intent: nlu_fallback | user entities: ('service_name',) | previous action name: utter_ask_if_make_appointment
2021-09-06 09:22:59 DEBUG rasa.core.policies.memoization - Launch DeLorean...
2021-09-06 09:22:59 DEBUG rasa.core.policies.memoization - Current tracker state [{}, {'prev_action': {'action_name': 'utter_ask_if_make_appointment'}}]
2021-09-06 09:22:59 DEBUG rasa.core.policies.memoization - There is no memorised next action
2021-09-06 09:22:59 DEBUG rasa.core.policies.ted_policy - TED predicted 'action_listen' based on user intent.
2021-09-06 09:22:59 DEBUG rasa.core.policies.rule_policy - Current tracker state:
[state 0] user intent: greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 1] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 2] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 3] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 4] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 5] user intent: ask_service | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 6] user intent: ask_service | previous action name: action_initial_slots_extraction | slots: {'policy_accepted': (1.0, 1.0)}
[state 7] user intent: ask_service | previous action name: ask_service_form | active loop: {'name': 'ask_service_form'} | slots: {'policy_accepted': (1.0, 1.0)}
[state 8] user intent: greet | previous action name: action_listen | active loop: {'name': 'ask_service_form'} | slots: {'policy_accepted': (1.0, 1.0)}
[state 9] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 10] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 11] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 12] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 13] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 14] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 15] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 16] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 17] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 18] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 19] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 20] user intent: greet | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 21] user intent: greet | previous action name: privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 22] user intent: greet | previous action name: action_submit_privacy_policy_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 23] user intent: greet | previous action name: action_greet | slots: {'policy_accepted': (1.0, 1.0)}
[state 24] user intent: nlu_fallback | user entities: ('service_name',) | previous action name: action_listen | slots: {'policy_accepted': (1.0, 1.0)}
[state 25] user intent: nlu_fallback | user entities: ('service_name',) | previous action name: action_submit_ask_service_form | slots: {'policy_accepted': (1.0, 1.0)}
[state 26] user intent: nlu_fallback | user entities: ('service_name',) | previous action name: utter_ask_if_make_appointment | slots: {'policy_accepted': (1.0, 1.0)}
2021-09-06 09:22:59 DEBUG rasa.core.policies.rule_policy - There is no applicable rule.
2021-09-06 09:22:59 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_TEDPolicy.
2021-09-06 09:22:59 DEBUG rasa.core.processor - Predicted next action 'action_listen' with confidence 1.00.
2021-09-06 09:22:59 DEBUG rasa.core.processor - Policy prediction ended with events '[]'.
2021-09-06 09:22:59 DEBUG rasa.core.processor - Action 'action_listen' ended with events '[]'.
2021-09-06 09:22:59 DEBUG rasa.core.lock_store - Deleted lock for conversation '4067385133374520'.
2021-09-06 09:23:00 DEBUG urllib3.connectionpool - https://graph.facebook.com:443 "POST /v2.12/me/messages?access_token=xxxxxxxxxxx HTTP/1.1" 200 35
I really don’t have any particular idea on what’s going on. No errors were reported. Model and data are prepared and trained accordingly to RASA docs. Any advise would be appreciated.
EDIT: I use InMemoryLockStore, but… I don’t think it could cause an issue. Production is in beta stage (we want to deploy, but… How to do that with this lag?:/), so not more then 3-4 testers writes with bot in the same time (usually just 1-2).