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Some question about slot filling

sometimes,we need to define the name of entity by using a generalization concept,because growth in number of entities result in the worse performance of our entity extract model. for example,entity name:phone number,there is a sentence A which include serval phone namber:a,b. sometimes,we need a and b to do the same thing like “can you help me searching the balance of a and b”----------that’s single intent. for single intent,question:we can’t use the way match by the name of slot and entity,…