Question regarding using Facebook Generic Templates

Hey everyone,

How would I go about configuring Rasa to send messages through the Facebook channel that look like:

Would I need to define a template in the domain file or send it through dispatcher.utter_custom_message.


hi @fgarcia - welcome to the forum!

dispatcher.utter_custom_message is the most flexible option for sure. If you already have some custom actions set up, then I would recommend you go for this.