Can we build a FAQ bot using RASA. Since every FAQ has a corresponding answer , we can consider it as an action. Also maximum FAQ variations can be 3 or 4 . If we can build, what should be the possible approach. Also should we consider each Question in FAQ as an intent ?
1 Like
Hi @vinayver198, here https://github.com/RasaHQ/rasa-demo you can find an example of how to implement FAQs. Have a look at the actions.py file and at the domain file to see how we implemented it.
The example was great. My approach is same but I have got 670 types of FAQs. The intent classification is going wrong.
@vinayver198 were you successful in building the FAQ bot?