Problem with rest for Rasa running on Amazon EKS

I’m unable to make a POST request to my server IP address/webhooks/rest/webhook.

I keep getting the following error:

“The server encountered an internal error and cannot complete your request”

Please assistant needed! I’ve been struggling with it for a while now :frowning:

Hi @Chidi_251,

I assume you use the rasa-x helm chart. Can you check the logs for the rasa-production pod? There should be more information about why your request cannot be complete.

Thank you very much for your response!

I have done as you said and found the following error:

Exception occurred while handling uri: '/webhooks/rest/webhook

Hi there! thank you! I tried with postman and it worked! It seems to do it on a windows command line with curl is quite tricky. thanks for your help!