Hi, I am trying to set up a chatbot, and I want to deal with two kinds of situations in the beginning of a dialog:
- The person greets the bot
- The person goes straight to business.
My story file is something like this:
## Problem with service * intent_greet - utter_greet * intent_service_problem - utter_here_is_how_you_solve_the_problem
It goes ok if I first greet the bot. But in case I state my problem directly, it either greets the person, or does nothing until I respectively restate the problem or greet the bot. Do I have to repeat the story without greeting intent, or is there some syntax of stories I do not know about?