Question is - > When there are multiple words (more than 1) suggesting a problem (see bold text above), then how do we assign Entities ? Or Shall we just move it to a specific intent and leave it there ?
You can annotate multiple words as entities. I will show some examples from my nlu.md file here.
## intent:ask_loan_details
- Share some details about [personal loans](loan_type:personal loan)?
- I need some details about [personal loans](loan_type:personal loan)?
- What is the income range considered for [housing loans](loan_type:home loan)?...
Same way you can annotate your data as
## intent:inform
* App is [not appearing](entity_name)
* App is [not seen](entity_name)
* [Cannot see](entity_name) my App in the menu ...
if you need to have them as synonyms
## intent:inform
* App is [not appearing](entity_name)
* App is [not seen](entity_name:not appearing)
* [Cannot see](entity_name:not appearing) my App in the menu ...