How to minimize the webchat window automatically, If the user not responding after few minutes of bot response ? Is there any solution . Thanks in advance.
hi @Chaitanya - thanks for your question. Which webchat widget are you using? This might be possible by sending a custom event over a websocket, if you’re using a socket-based webchat like GitHub - mrbot-ai/rasa-webchat: A chat widget easy to connect to chatbot platforms such as Rasa Core - though you might have to create a fork of that project
Yes I am using socket-based rasa-webchat
Hi @amn41 , I didn’t get any thing related to custom event over a websocket. Please give me a proper solution . Thanks