Maintain User Session with Actions

Rasa Open Source
1

Hi Rasa folks,

I have a bot that uses Rasa 1.0 and its actions. The bot stores some users information (e.g., preferred language) through the user session. Unfortunately, the actions are unable to see the user session because the actions are running using a different server (i.e., action server). The information stored in the session is important to perform the action. I am wondering if anyone faced this issue before so can share the solution.

Looking forward to your help.

2

Hey @varton sorry for the late reply. Could you explain what you mean by user session? Ideally you would store this kind of information in slots, then you can access this information in custom actions