Locking tracker while calling triger_intent (Failed to acquire lock for conversation because -1 other item(s) for this conversation ID have to be finished processing first.)

Hi!

My issue is: I’m trying to send trigger intent to Rasa after certan utter (the end of previous story). And i see folloving logs:

{"asctime": "2022-04-01 08:09:55,642", "levelname": "DEBUG", "name": "rasa.core.tracker_store", "message": "Recreating tracker from sender id '11111111'"}
{"asctime": "2022-04-01 08:09:55,854", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Issuing ticket for conversation '11111111'."}
{"asctime": "2022-04-01 08:09:55,855", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Acquiring lock for conversation '11111111'."}
{"asctime": "2022-04-01 08:09:55,855", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:09:56,289", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:09:56,862", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:09:57,291", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:09:57,864", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:09:58,300", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:09:58,866", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:09:59,306", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:09:59,868", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:00,307", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:00,872", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:01,309", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:01,874", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:02,311", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:02,876", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:03,317", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:03,877", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:04,320", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:04,879", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:05,335", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:05,893", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:06,346", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:06,895", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:07,350", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:07,897", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:08,356", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:08,899", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:09,358", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:09,904", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:10,365", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:10,907", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:11,382", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:11,914", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:12,402", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:12,925", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:13,429", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:13,929", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:14,440", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:14,934", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:15,444", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:15,957", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:16,446", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:16,961", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:17,449", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:17,964", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:18,460", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:18,970", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:19,462", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:19,977", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:20,464", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:20,979", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:21,466", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:21,980", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:22,472", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:22,987", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:23,476", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:23,993", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:24,478", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:24,996", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:25,482", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:26,001", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:26,486", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:27,012", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:27,492", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:28,031", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:28,494", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:29,038", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:29,501", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:30,040", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:30,505", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:31,047", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:31,513", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:32,054", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:32,517", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:33,056", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:33,519", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:34,057", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:34,526", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:35,065", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:35,531", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:36,066", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:36,546", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:37,070", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:37,548", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:38,074", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:38,552", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:39,076", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:39,554", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:40,079", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:40,557", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:41,080", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:41,559", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:42,085", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:42,565", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:43,088", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:43,573", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:44,094", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:44,575", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:45,100", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:45,578", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:46,102", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:46,579", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:47,108", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:47,587", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:48,110", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:48,598", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:49,116", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:49,619", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:50,120", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:50,622", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:51,122", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:51,624", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:52,138", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:52,630", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:53,141", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 2 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:53,635", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:54,176", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because 1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}
{"asctime": "2022-04-01 08:10:54,636", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Failed to acquire lock for conversation ID '11111111' because -1 other item(s) for this conversation ID have to be finished processing first. Retrying in 1 seconds ..."}

After that Rasa process new trigger intent (alarm_before) in new tracker (this tracker doesn’t have previous intent in it):

{"asctime": "2022-04-01 08:10:55,183", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Acquired lock for conversation '11111111'."}
{"asctime": "2022-04-01 08:10:55,195", "levelname": "DEBUG", "name": "rasa.core.tracker_store", "message": "Recreating tracker from sender id '11111111'"}
{"asctime": "2022-04-01 08:10:55,200", "levelname": "DEBUG", "name": "rasa.core.policies.rule_policy", "message": "Current tracker state:\n[state 1] sender: 11111111 | user text: EXTERNAL: alarm_before | previous action name: action_listen"}
{"asctime": "2022-04-01 08:10:55,261", "levelname": "DEBUG", "name": "rasa.core.policies.rule_policy", "message": "There is no applicable rule."}
{"asctime": "2022-04-01 08:10:55,263", "levelname": "DEBUG", "name": "rasa.core.policies.rule_policy", "message": "Current tracker state:\n[state 1] sender: 11111111 | user intent: alarm_before | previous action name: action_listen"}

And after what Rasa calls action_listen for first (hello) intent:

{"asctime": "2022-04-01 08:10:57,305", "levelname": "DEBUG", "name": "rasa.core.tracker_store", "message": "Tracker with sender_id '11111111' stored to database"}
{"asctime": "2022-04-01 08:10:57,307", "levelname": "DEBUG", "name": "rasa.core.lock_store", "message": "Could not delete lock for conversation '11111111'."}
{"asctime": "2022-04-01 08:10:57,320", "levelname": "DEBUG", "name": "rasa.core.policies.rule_policy", "message": "Current tracker state:\n[state 1] sender: 11111111 | user intent: hello | previous action name: action_listen\n[state 2] sender: 11111111 | user intent: hello | previous action name: action_customer-time_get-need-hello\n[state 3] sender: 11111111 | user intent: hello | previous action name: action_customer-time_get-time-of-day\n[state 4] sender: 11111111 | user intent: hello | previous action name: utter_hello_timeOfDay\n[state 5] sender: 11111111 | user intent: hello | previous action name: utter_next_pt"}
{"asctime": "2022-04-01 08:10:57,376", "levelname": "DEBUG", "name": "rasa.core.policies.rule_policy", "message": "There is a rule for the next action 'action_listen'."}

It’s seems like in first story (hello intent) action_listen cannot be called in time. How can I prevent locking tracker than I send trigger_intent afler last utter in “hello” story?

Here is the story, in case it nessesary hello.yml (253 Bytes)

Can you share the action code? When you say you’re trying to send trigger intent, is this something you’re doing in the action code?

Seems like we found the solution. We were sending trigger intent with output channel=callback, and callback didn’t return response back. So Rasa waited for responce and didn’t provide any further actions