Kubernetes - No chat response after succeful deployment

Hi. I have deployed a Rasa OSS chatbot on kubernetes. It shows success. And localhost:5005 also shows welcome to rasa.

But there is no chat response through the official chat widget. Althout the socket.io connection shows ok. I also tried the rest api but it also returns an emply array.

What could be the issue? Also how can I see the logs of the application running the way I can when I run it locally.

Here is the yaml file for helm deployment.

# Default values for rasa.
# This is a YAML-formatted file.

# -- (string) Override name of app
nameOverride: ""

# -- (string) Override the full qualified app name
fullnameOverride: ""

# -- Registry to use for all Rasa images (default docker.io)
## DockerHub - use docker.io/rasa
registry: docker.io/rasa

applicationSettings:
  # -- Enable debug mode
  debugMode: true
  initialModel: "https://github.com/HussainAli27/rasa-eng/blob/master/models/20220812-120753-affable-land.tar.gz?raw=true"
  # -- Initial model to download and load if a model server or remote storage is not used. It has to be a URL (without auth) that points to a tar.gz file
  # initialModel: "https://github.com/HussainAli27/rasa-arabic/blob/main/models/20220824-115711-resultant-pass.tar.gz?raw=true"

  # -- Train a model if an initial model is not defined. This parameter is ignored if the `applicationSettings.initialModel` is defined
  trainInitialModel: false

  # -- Port on which Rasa runs
  port: 5005

  # -- Scheme by which the service are accessible
  scheme: http

  # -- Token Rasa accepts as authentication token from other Rasa services
  token: "rasaToken"

  # -- CORS for the passed origin. Default is * to allow all origins
  cors: '*'

  # -- Start the web server API in addition to the input channel
  enableAPI: true

  ## Note: this credentials configuration is ignored if `applicationSettings.rasaX.useConfigEndpoint=true`
  credentials:
    # -- Enable credentials configuration for channel connectors
    enabled: true

    # -- Additional channel credentials which should be used by Rasa to connect to various
    # input channels
    ## See: https://rasa.com/docs/rasa/messaging-and-voice-channels
    additionalChannelCredentials:
      rest: {}
      socketio:
        user_message_evt: user_uttered
        bot_message_evt: bot_uttered
        session_persistence: true/false


  telemetry:
    # -- Enable telemetry
    # See: https://rasa.com/docs/rasa/telemetry/telemetry/
    enabled: true

  ## Note: this endpoints configuration is ignored if `applicationSettings.rasaX.useConfigEndpoint=true`
  endpoints:
    ## Fetch the model from your own HTTP server
    ## See: https://rasa.com/docs/rasa/model-storage#load-model-from-server
    models:
      # -- Enable endpoint for a model server
      enabled: false

      # -- URL address that models will be pulled from
      url: http://my-server.com/models/default

      # -- Token used as a authentication token
      token: "token"

      # -- Time in seconds how often the model server will be querying
      waitTimeBetweenPulls: 20

      useRasaXasModelServer:
        # -- Use Rasa X (Enterprise) as a model server
        enabled: false

        # -- The model with a given tag that should be pulled from the model server
        tag: "production"

    ## You can use a Tracker Store to store your assistant's conversation history.
    ## See: https://rasa.com/docs/rasa/tracker-stores
    ##
    ## All environment variables used as values are added to the rasa-oss container automatically if `postgresql.install=true`.
    trackerStore:
      # -- Enable endpoint for Tracker Store
      enabled: true

      # -- Tracker Store type
      type: sql

      # -- The dialect used to communicate with your SQL backend
      dialect: "postgresql"

      # -- URL of your SQL server
      url: ${DB_HOST}

      # -- Port of your SQL server
      port: ${DB_PORT}

      # -- The username which is used for authentication
      username: ${DB_USER}

      # -- The password which is used for authentication
      password: ${DB_PASSWORD}

      # -- The path to the database to be used
      db: ${DB_DATABASE}

      # -- Create the database for the tracker store.
      # If `false` the tracker store database must have been created previously.
      login_db: ${DB_DATABASE}

    ## Rasa uses a ticket lock mechanism to ensure that incoming messages for a given conversation ID
    ## are processed in the right order, and locks conversations while messages are actively processed.
    ## See: https://rasa.com/docs/rasa/lock-stores
    ##
    ## All environment variables used as values are added to the rasa-oss container automatically if `redis.install=true`.
    lockStore:
      # -- Enable endpoint for Lock Store
      enabled: false

      # -- Lock Store type
      type: "redis"

      # -- The url of your redis instance
      url: ${REDIS_HOST}

      # -- The port which redis is running on
      port: ${REDIS_PORT}

      # -- Password used for authentication
      password: ${REDIS_PASSWORD}

      # -- The database in redis which Rasa uses to store the conversation locks
      db: "1"

    ## An event broker allows you to connect your running assistant to other
    ## services that process the data coming in from conversations.
    ## See: https://rasa.com/docs/rasa/event-brokers
    ##
    ## All environment variables used as values are added to the rasa-oss container automatically if `rabbitmq.install=true`.
    eventBroker:
      # -- Enable endpoint for Event Broker
      enabled: false

      # -- Event Broker
      type: "pika"

      # -- The url of an event broker
      url: ${RABBITMQ_HOST}

      # -- Username used for authentication
      username: ${RABBITMQ_USERNAME}

      # -- Password used for authentication
      password: ${RABBITMQ_PASSWORD}

      # -- The port which an event broker is listening on
      port: ${RABBITMQ_PORT}

      # -- Send all messages to a given queue
      queues:
        - rasa_production_events

    action:
      # -- the URL which Rasa Open Source calls to execute custom actions
      endpointURL: /webhook

    # -- Additional endpoints
    additionalEndpoints: {}

  # Rasa X / Enterprise settings
  rasaX:
    # -- Run Rasa X / Enterprise server
    enabled: false

    # -- Token Rasa X / Enterprise accepts as authentication token from other Rasa services
    token: "rasaXToken"

    # -- URL to Rasa X / Enterprise, e.g. http://rasa-x.mydomain.com:5002
    url: ""

    # -- Rasa X / Enterprise endpoint URL from which to pull the runtime config
    useConfigEndpoint: false

# -- Specify the number of Rasa Open Source replicas
replicaCount: 1

networkPolicy:
  # -- Enable Kubernetes Network Policy
  enabled: false

  # -- Create a network policy that deny all traffic
  denyAll: false

# -- Override the default arguments for the container
args: []
# automountServiceAccountToken: false

# -- Add additional arguments to the default one
extraArgs: []

# -- Override the default command for the container
command: []

# -- Add extra environment variables
extraEnv: []
  # - name: SOME_CUSTOM_ENV_VAR
  #   value: "custom value"

## Define the rasa image to work with
image:
  # -- Rasa Open Source image name to use (relative to `registry`)
  name: rasa

  # -- Rasa Open Source image tag to use
  tag: "3.1.0-full"
  # -- Override default registry + image.name for Rasa Open Source
  repository: ""

  # -- Rasa Open Source image pullPolicy
  pullPolicy: IfNotPresent

  # -- Rasa Open Source repository pullSecret
  ## See https://kubernetes.io/docs/concepts/containers/images/#specifying-imagepullsecrets-on-a-pod
  pullSecrets: []
  #   - name: "<SECRET>"

serviceAccount:
  # -- Specifies whether a service account should be created
  create: false

  # -- Annotations to add to the service account
  annotations: {}

  # -- The name of the service account to use.
  # If not set and create is true, a name is generated using the fullname template
  name: ""

# -- Annotations to add to the rasa-oss's pod(s)
podAnnotations: {}
#  key: "value"

# -- Labels to add to the rasa-oss's pod(s)
podLabels: {}
#  key: "value"

# -- Annotations to add to the rasa-oss deployment
deploymentAnnotations: {}
#  key: "value"

# -- Labels to add to the rasa-oss deployment
deploymentLabels: {}

# -- Defines pod-level security attributes and common container settings
## See: https://kubernetes.io/docs/tasks/configure-pod-container/security-context/
podSecurityContext: {}
  # fsGroup: 2000

# -- Allows you to overwrite the pod-level security context
securityContext: {}
  # capabilities:
  #   drop:
  #   - ALL
  # readOnlyRootFilesystem: true
  # runAsNonRoot: true
  # runAsUser: 1000

## Configuration for the service for the rasa-oss
service:
  # -- Set type of rasa service
  type: ClusterIP

  # -- Set port of rasa service (Kubernetes >= 1.15)
  port: 5005

  # -- Annotations to add to the service
  annotations: {}

  # -- Specify the nodePort(s) value(s) for the LoadBalancer and NodePort service types
  ## Ref: https://kubernetes.io/docs/concepts/services-networking/service/#nodeport
  nodePort:

  # -- Exposes the Service externally using a cloud provider's load balancer
  ## Ref: https://kubernetes.io/docs/concepts/services-networking/service/#loadbalancer
  loadBalancerIP:

  # -- Enable client source IP preservation
  ## Ref: http://kubernetes.io/docs/tasks/access-application-cluster/create-external-load-balancer/#preserving-the-client-source-ip
  externalTrafficPolicy: Cluster

## Configure the ingress resource that allows you to access the
## deployment installation. Set up the URL
## ref: http://kubernetes.io/docs/user-guide/ingress/
ingress:
  # -- Set to true to enable ingress
  enabled: false

  # -- Ingress annotations
  annotations: {}
    # kubernetes.io/ingress.class: nginx
    # kubernetes.io/tls-acme: "true"

  # -- Labels to add to the ingress
  labels: {}

  # -- Ingress Path type
  ## Ref: https://kubernetes.io/docs/concepts/services-networking/ingress/#path-types
  pathType: ImplementationSpecific

  # -- Ingress path
  path: /

  # -- Hostname used for the ingress
  hostname: chart-example.local

  # -- TLS configuration for ingress
  ## See: https://kubernetes.io/docs/concepts/services-networking/ingress/#tls
  tls: []
  #  - secretName: chart-example-tls
  #    hosts:
  #      - chart-example.local

  # -- Any additional arbitrary paths that may need to be added to the ingress under the main host
  extraPaths: {}
  # - path: /*
  #   backend:
  #     serviceName: ssl-redirect
  #     servicePort: https

# -- Resource requests and limits
resources: {}
  # We usually recommend not to specify default resources and to leave this as a conscious
  # choice for the user. This also increases chances charts run on environments with little
  # resources, such as Minikube. If you do want to specify resources, uncomment the following
  # lines, adjust them as necessary, and remove the curly braces after 'resources:'.
  # limits:
  #   cpu: 100m
  #   memory: 128Mi
  # requests:
  #   cpu: 100m
  #   memory: 128Mi

##  Autoscaling parameters for the Rasa Open Source Deployment
## See: https://kubernetes.io/docs/tasks/run-application/horizontal-pod-autoscale/
autoscaling:
  # -- Enable autoscaling
  enabled: false

  # -- Lower limit for the number of pods that can be set by the autoscaler
  minReplicas: 1

  # -- Upper limit for the number of pods that can be set by the autoscaler.
  # It cannot be smaller than minReplicas.
  maxReplicas: 20

  # -- Fraction of the requested CPU that should be utilized/used,
  # e.g. 70 means that 70% of the requested CPU should be in use.
  targetCPUUtilizationPercentage: 80
  # targetMemoryUtilizationPercentage: 80

# -- Allow the Rasa Open Source Deployment to be scheduled on selected nodes
## Ref: https://kubernetes.io/docs/concepts/configuration/assign-pod-node/#nodeselector
## Ref: https://kubernetes.io/docs/user-guide/node-selection/
nodeSelector: {}

# -- Tolerations for pod assignment
## Ref: https://kubernetes.io/docs/concepts/configuration/taint-and-toleration/
tolerations: []

# -- Allow the Rasa Open Source Deployment to schedule using affinity rules
## Ref: https://kubernetes.io/docs/concepts/configuration/assign-pod-node/#affinity-and-anti-affinity
affinity: {}

# -- Allow the deployment to perform a rolling update
## ref: https://kubernetes.io/docs/concepts/workloads/controllers/deployment/#strategy
strategy:
  type: RollingUpdate
  rollingUpdate:
    maxSurge: 1
    maxUnavailable: 0

# -- Override default liveness probe settings
# @default -- Every 15s / 6 KO / 1 OK
## Ref: https://kubernetes.io/docs/concepts/workloads/pods/pod-lifecycle/#container-probes
livenessProbe:
  httpGet:
    path: /
    ## The 'http' port value is defined in the rasa-oss container spec and can be controlled by the `applicationSettings.port` parameter
    port: http
    scheme: HTTP
  initialDelaySeconds: 15
  periodSeconds: 15
  successThreshold: 1
  timeoutSeconds: 5
  failureThreshold: 6

# -- Override default readiness probe settings
# @default -- Every 15s / 6 KO / 1 OK
## Ref: https://kubernetes.io/docs/concepts/workloads/pods/pod-lifecycle/#container-probes
readinessProbe:
  httpGet:
    path: /
    ## The 'http' port value is defined in the rasa-oss container spec and can be controlled by the `applicationSettings.port` parameter
    port: http
    scheme: HTTP
  initialDelaySeconds: 15
  periodSeconds: 15
  successThreshold: 1
  timeoutSeconds: 5
  failureThreshold: 6

# -- Allow to specify init containers for the Rasa Open Source Deployment
## Ref: https://kubernetes.io/docs/concepts/workloads/pods/init-containers/
initContainers: []
#  - name: init
#    image: "busybox"
#    command: ["bash", "-c"]
#    args:
#      - echo "init container"

# -- Allow to specify additional containers for the Rasa Open Source Deployment
extraContainers: []
#  - name: extra
#    image: "busybox"
#    command: ["bash", "-c"]
#    args:
#      - echo "init container"

# -- Specify additional volumes to mount in the rasa-oss container
## Ref: https://kubernetes.io/docs/concepts/storage/volumes/
volumes: []
#   - hostPath:
#       path: <HOST_PATH>
#     name: <VOLUME_NAME>

# -- Specify additional volumes to mount in the rasa-oss container
volumeMounts: []
#   - name: <VOLUME_NAME>
#     mountPath: <CONTAINER_PATH>
#     readOnly: true


## Global settings of the used subcharts
global:
  postgresql:
    # -- postgresqlUsername which should be used by Rasa to connect to Postgres
    postgresqlUsername: "postgres"

    # -- postgresqlPassword is the password which is used when the postgresqlUsername equals "postgres"
    postgresqlPassword: "password"

    # -- existingSecret which should be used for the password instead of putting it in the values file
    existingSecret: ""

    # -- postgresDatabase which should be used by Rasa
    postgresqlDatabase: "rasa"

    # -- servicePort which is used to expose postgres to the other components
    servicePort: 5432

  # -- global settings of the redis subchart
  redis:
    # -- password to use in case there no external secret was provided
    password: "redis-password"


## PostgreSQL specific settings (https://hub.helm.sh/charts/bitnami/postgresql/10.3.18)
postgresql:
  # -- Install PostgreSQL
  install: true
  # automountServiceAccountToken: false

  ## Use external PostgreSQL installation
  ## This section is not a part of the PostgreSQL subchart
  external:
    # -- Determine if use an external PostgreSQL host
    enabled: false

    # -- External PostgreSQL hostname
    ## The host value is accessible via the `${DB_HOST}` environment variable
    host: "external-postgresql"

## Redis(TM) specific settings (https://artifacthub.io/packages/helm/bitnami/redis/14.1.0)
redis:
  # -- Install Redis(TM)
  install: false

  ## Redis(TM) replicas configuration parameters
  ## See: https://artifacthub.io/packages/helm/bitnami/redis/14.1.0#redis-tm-replicas-configuration-parameters
  replica:
    # -- Number of Redis(TM) replicas to deploy
    replicaCount: 0

  ## Redis(TM) common configuration parameters
  ## See: https://artifacthub.io/packages/helm/bitnami/redis/14.1.0#redis-tm-common-configuration-parameters
  auth:
    # -- Redis(TM) password
    password: "redis-password"

  ## Use external Redis installation
  ## This section is not a part of the Redis subchart
  external:
    # -- Determine if use an external Redis host
    enabled: false

    # -- External Redis hostname
    ## The host value is accessible via the `${REDIS_HOST}` environment variable
    host: "external-redis"


# RabbitMQ specific settings (https://artifacthub.io/packages/helm/bitnami/rabbitmq/8.12.1)
rabbitmq:
  # -- Install RabbitMQ
  install: false

  ## See: https://artifacthub.io/packages/helm/bitnami/rabbitmq/8.12.0#rabbitmq-parameters
  auth:
    # -- RabbitMQ application username
    username: "user"

    # -- RabbitMQ application password
    password: "password"

    # -- Existing secret with RabbitMQ credentials (must contain a value for `rabbitmq-password` key)
    existingPasswordSecret: ""

    # -- Erlang cookie
    erlangCookie: "erlangCookie"

  ## Use external RabbitMQ installation
  ## This section is not a part of the RabbitMQ subchart
  external:
    # -- Determine if use an external RabbitMQ host
    enabled: false

    # -- External RabbitMQ hostname
    ## The host value is accessible via the `${RABBITMQ_HOST}` environment variable
    host: "external-rabbitmq"

nginx:
  # -- Enabled Nginx as a sidecar container
  ## If you use ingress-nginx as an ingress controller you should disable NGINX.
  enabled: true
  # automountServiceAccountToken: false

  image:
    # -- Image name to use
    name: "nginx"

    # -- Image tag to use
    tag: "1.20"

  # -- Override default liveness probe settings
  # @default -- Every 15s / 6 KO / 1 OK
  ## Ref: https://kubernetes.io/docs/concepts/workloads/pods/pod-lifecycle/#container-probes
  livenessProbe:
    httpGet:
      path: /
      port: http-nginx
      scheme: HTTP
    initialDelaySeconds: 15
    periodSeconds: 15
    successThreshold: 1
    timeoutSeconds: 5
    failureThreshold: 6

  # -- Override default readiness probe settings
  # @default -- Every 15s / 6 KO / 1 OK
  ## Ref: https://kubernetes.io/docs/concepts/workloads/pods/pod-lifecycle/#container-probes
  readinessProbe:
    httpGet:
      path: /
      port: http-nginx
      scheme: HTTP
    initialDelaySeconds: 15
    periodSeconds: 15
    successThreshold: 1
    timeoutSeconds: 5
    failureThreshold: 6

  # -- Port number that Nginx listen on
  port: 80

  # -- Resource requests and limits
  resources: {}
    # We usually recommend not to specify default resources and to leave this as a conscious
    # choice for the user. This also increases chances charts run on environments with little
    # resources, such as Minikube. If you do want to specify resources, uncomment the following
    # lines, adjust them as necessary, and remove the curly braces after 'resources:'.
    # limits:
    #   cpu: 100m
    #   memory: 128Mi
    # requests:
    #   cpu: 100m
    #   memory: 128Mi

  # -- Allows you to overwrite the pod-level security context
  securityContext: {}
    # capabilities:
    #   drop:
    #   - ALL
    # readOnlyRootFilesystem: true
    # runAsNonRoot: true
    # runAsUser: 1000

  tls:
    # -- Enable TLS for Nginx sidecar
    # automountServiceAccountToken: false
    enabled: false

    # TLS port number that Nginx listen on
    port: 443

    # -- Generate self-signed certificates
    generateSelfSignedCert: false

    # -- Use a secret with TLS certificates.
    # The secret has to include `cert.pem` and `key.pem` keys
    certificateSecret: ""

  # -- Custom configuration for Nginx sidecar
  customConfiguration: {}
  #  nginx.conf: |
  #    # Custom configuration
  #  rasa.nginx.conf: |
  #    # Custom configuration for Rasa Open Source upstream

## Settings for Rasa Action Server
## See: https://github.com/RasaHQ/helm-charts/tree/main/charts/rasa-action-server
rasa-action-server:
  # -- Install Rasa Action Server
  install: false

  external:
    # -- Determine if external URL is used
    enabled: false
    # -- External URL to Rasa Action Server
    url: ""

## Settings for Duckling
## See: https://github.com/RasaHQ/helm-charts/tree/main/charts/duckling
duckling:
  # -- Install Duckling
  install: false

  external:
    # -- Determine if external URL is used
    enabled: false
    # -- External URL to Duckling
    url: ""

I could not understand. Can you please elaborate? Also, how to see application logs after it is deployed on kubernetes?

did you load a model and did you test it ?