Is there a way that when the user starts with an intent, lets say ordering pizza. I would like that user to stick in that intent, unless he explicitly mentions to stop the intent. I don’t want other intents accidently starting within. So is there a way to lock the user in a story, until they explicitly mention to stop it, or is that not possible in Rasa?
Here’s an example of my problem:
Your input → I need help with creating an invoice please
Bot-> Alright! What type of Solution are you looking for?
Your input → I’ll be looking for a solution for my home please
Bot-> Where is your home?
Your input → Its in California
Bot-> What units would you prefer?
Your input → I would like cm
Bot-> Alright! What type of Solution are you looking for?
See how the bot goes back to one of the intents. What’s a good approach to prevent this from happening and locking the user?
Thanks for your time!