I am having two intents, one is x and other is y. In both intents, I am having >~20 utterances and in x intent, a specific word ‘z’ is repeating a lot as compared in y.
When I send the query with word z in it, it classifies it in x intent but it should be classified in y. How can we overcome this? Is inform intent solution to this because entities are swapping in this case. E.g: x -> a and b are friends
y -> b and a are not friends
It’s almost like this. What can we do in such situation?
PS: I also want to learn how to create inform intent. Should we have to use only inform or inform_<name> will do?