Hey @dadebulba, this looks partly like a bug to me. Could you, please, report it properly on Github? But before you do that, I want to say one thing: User utterances inside forms don’t really make sense in Rasa training stories, unless the utterances are part of unhappy paths, i.e. they trigger loop rejection. When it comes to a happy path, you write a training story just the way you’re observing in Rasa X. So, there’s no bug in the story shown in the video, but the intent should definitely stay in the UI.
When it comes to utterances outside of forms (i.e. your case with a custom action), I would definitely expect the intent to stay both in the UI and in the story. In the cases where the intent disappears, is the bot action taken based on a rule that you wrote, or based on a training story? Or maybe it happens in both of these cases? I think this info may be quite important for the bug report