@chkoss. We are looking at same. Could you elaborate a bit more on how we put on the bot ‘on rails’ to always send messages to this custom action when in ‘talking with agent’ mode.
@himanshus97 I didn’t follow the fallback policy as the bot may still classify the intent, we just it to send all inputs to the action when the switch/slot is on. Similiar to how the FormPolicy takes over the normal predictive next action until.
Also which Rasa version has this socket.io fix has been implemented in?
https://github.com/RasaHQ/rasa/pull/5578
Status says merged, but not closed.
@alfredfrancis Did you manage to finish this end to end? Any suggestions on the above?
thanks