I can't connect tracker store to mongo's cloud

Hi everyone!

I need help!

I’m trying to connect the tracker store to a cluster in mongo cloud. Here is my configuration of the connection to my cluster (obviously my login data will not be displayed).

this is the error:

It’s telling you that you have a DNS issue. Have you confirmed that you can resolve rasa-analytics.2skt3.mongodb.net from the system or container that is running Rasa?