Hi, first off, yes it is not really natural language input. I just want to trigger the flows from another process that is running elsewhere, but I was unable to get it working by directly triggering the intents via API (Open forum post here)
so this is my workaround for that. As for having it as buttons, I will be triggering these specific flows from another process rather than based on user interaction, so I am not sure if the same payload concept can be applied.
As for the entities, yes they are being extracted, and after digging around I got them working by explicitly calling “action_extract_slots” in the beginning of the flow. Also my Rasa Pro version is 3.9.3