How to put special character in intent and how to deal with mathematics examples

Cause our system have lots of special character like _ and # in our variables . For example: set_rasa_intent , set_rasa_slots User will ask about these variables frequently. For example : How to set set_rasa_intent ? or Why set_rasa_slot < 50% or My set_rasa_slots is -1

and another problem is we have two variables like rasa and #rasa and it have different meaning

How to solve this problem?

Is it possible to put them in intent ? Or i must set intent like setrasaintent. ( Delete all _ characters)

Hi there.

You could build a custom NLU component for processing these variables. You could look after an exact match of variables and intents in there and make the component work on the bare input text instead of working on processed, i.e. tokenized input.

Let me know if it helps and if not, we can discuss it further.

Regards, Nikola