How to prevent rasa from misidentifying any intent

[ojas (Ojas Agrawal)]

Hi,

I am facing an issue in intent identification. I am taking user’s mobile number as input and filling a slot value. The issue is when a user inputs a text in place of mobile number then it identifies it as different intent and jumps to the action associated with that intent.

This results in failing of my story.

intent: lookup_table

• 98XXXXXXXX
• 239XXXXXXXX
• 98XXXXXXXX
• 39XXXXXXXX
• 83XXXXXXXX

intent: type_of_device

• Laptop
• Mobile Phone
• Imac
• Gaming Consoles

when i type some random text while asking mobile number then it recognises it as type_of_device intent and starts executing action associated to type_of_device intent.

Your suggestions are appreciated!

[marcos.allysson]

@ojas, run:

rasa interactive

This way you’ll be able to teach and guide your assistant. Also take a look at your stories.yml and make some improvements if necessary. That’s an option