How to make a certain element/text bold in Slack

Rasa Open Source
1

Hi @nik202 , this solution of showing certain words in bold in our responses works fine in webchat and MS Teams integration, however, in slack this doesn’t work. Instead of showing up in bold, slack responds like this - image

So, do you know the solution for slack as well?

2

Can you try?

For customer: *INS-Cust02*

Slack bold type is diferente. Slack use just one *

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Thanks @itsjhonny

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@webdev-rohit This is not the solution for the given topic, mark the original solution. I will ask Moderator to break this thread in two and mark the solution of jhonny. Please next time create a new thread for the new issue Rohit. It creates more confusion for beginners. Good Luck!

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@webdev-rohit You asked for a webchat, and everything does not work everywhere?

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@nik202 I think the thread has now been created as a new one. Apologies from my end. Yes, things done in webchat applies for a few channels but not for slack it seems. So, johnny’s answer helped me.

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@webdev-rohit no worries, it’s done by the moderator thanks to Chris :slight_smile:

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